Boardwalk Suites Baton Rouge

Hotels
Independent
6.8 (52 reviews)
11314 Boardwalk Dr, Baton Rouge, Louisiana, 70816 , Baton Rouge , US

Pets allowed

Facilities

Fireplace in lobby
Electric car charging station
Free WiFi
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Fireplace in lobby
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
None mentioned in reviews
Cons:
Roaches and dead roaches in rooms
Smoky odors
Malfunctioning smoke alarms
Slow wifi
Safety concerns
Poor room conditions

Categories

Cleanliness
2.8
Overall, cleanliness received a low rating due to reports of roaches, dead roaches, and a smoky smell in rooms.
Service
5.3
Guests had mixed reviews on the service, with some mentioning accommodating staff while others reported issues with the dead battery, slow wifi, and safety concerns.
Location
5
Location was not highlighted positively in any review.
Room Quality
4
Room quality was reported as poor with malfunctioning smoke alarms, smoky odors, and technical difficulties with the TV.
Amenities
4
No specific mention of amenities in the reviews provided.
Value for Money
5
Value for money was not rated positively due to the poor quality of the stay.
Food and Beverage
5
No specific mention of food and beverage services in the reviews provided.
Overall Experience
4
Overall experience was overwhelmingly negative, with reports of roaches, safety concerns, and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 08:28

Property Description

Welcome to Boardwalk Suites Baton Rouge, where comfort meets convenience in the heart of Broadmoor!

Relax in Elegance
Unwind in one of our 109 air-conditioned rooms, featuring premium Select Comfort beds with luxurious bedding and modern LED televisions for your entertainment. Our stylish bathrooms come complete with designer toiletries, ensuring a pampered experience.

Exceptional Amenities
Stay connected with complimentary wireless internet access and take advantage of our concierge services for personalized assistance. Enjoy leisurely moments by the fireplace in the lobby or gather around our picnic area equipped with gas grills for some outdoor fun.

Convenient Location
Just a short drive from the Mall of Louisiana and Raising Cane's River Center, explore the vibrant attractions of Baton Rouge. With easy access to shopping, parks, and cultural hotspots, every adventure is just around the corner.

Don't miss out on an unforgettable stay—book your getaway at Boardwalk Suites Baton Rouge today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, gas grills, and a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

6.8
Based on 52 reviews
Cleanliness: 2.8
Service: 5.3
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
S
Samuel
2
Pros:

My car was broken into during the night.
Conveniently, the hotel cameras 'lapsed' at that exact moment.

2025-05-16 via Nuitee
G
Guy
6
Pros:

The service was good but the place was run down. The bed was very comfortable though.

2025-05-07 via Nuitee
K
Kaylee partner
6
Pros:

Couldn’t find my booking number but did accommodate us. I booked a “panoramic” suite just to be told there’s no such thing… just a queen bed and we had trouble turning the tv on.

2025-03-28 via Nuitee
J
Joshua
2
HORRIBLE PLACE
Pros:

As soon as we walked in there were roaches crawling on the walls and dead roaches on the floor. Manager offered to switch us rooms so we agreed. The room she switched us to had a smoke alarm with a dead battery so it was beeping every 10 seconds and the whole room smelled like cigarettes and must. The wifi wasn’t enough to even work the tv’s even though they offer “fast wifi”. Random guys hanging outside the rooms asking for lighters or a cigarette. You know it’s bad when the door stays locked to the office and the manager has to buzz you in. I booked this hotel from out of town knowing nothing about it or the location, but choose it because the reviews were good. This place is far from good. I’ve been in some bad hotels working in the oilfield but I wasn’t about to sleep with roaches and crackheads outside my door while having my pregnant wife with me. I went to the manager and asked for a refund which she gave me.

2025-03-23 via Nuitee
L
Lucas
2
Pros:

There were people screaming and chasing each other in the parking lot. The manager wasn’t on the property. The room was AWFUL and DISGUSTING. By far the worst experience I have ever had.

2025-02-14 via Nuitee
J
Jesse
2
Run Away From Here Fast
Pros:

About 1/2 check-in office occupied by motorcycle. Unable to provide a room due to no cleaned rooms. Less than 10 cars in the lot. Had to go elsewhere. Worked out as elsewhere turned out to be a nice place to stay at around the same place. This hotel looks a half step from bankruptcy.

2025-02-11 via Nuitee
D
Devante
8
Pros:

First room we had was loaded with roaches.. So I went downstairs and the hotel clerk was so nice she called her boss immediately and issued us another room wish they would’ve gave me a discount for the inconvenience but other than that the hotel is not bad floors could’ve been mopped they were a bit dirty and the WiFi only seemed to work well at night… overall I give the hotel 6/10

2025-02-10 via Nuitee
A
Alonzo
10
Pros:

Great stay even in the snow

2025-01-26 via Nuitee
A
Alonzo
10
Pros:

10’s across the board

2025-01-17 via Nuitee
A
Alonzo
10
Pros:

Front desk was amazing

2025-01-12 via Nuitee
B
Blaire
2
Pros:

I was told by staff that I would receive a refund of $67 for the last day of my stay at the Boardwalk hotel due to the water not working the day and night of my last day there. I was unable to take a shower and I was unable to was my hands. I have not received my refund and I am unable to get in contact with customer service.

2025-01-10 via Nuitee
T
Tammy
10
Pros:

Comfortable, quiet stay. The bed was fit for a king

2024-12-31 via Nuitee
C
colby family
4
Pros:

Ubsafe

2024-12-21 via Nuitee
L
Latoya
10
Pros:

Staff amazing

2024-12-06 via Nuitee
J
John
10
Pros:

Very great service

2024-11-29 via Nuitee
S
Sean
2
Don't do it, Worst experience of my life
Pros:

Myself and 3 other friends made reservations months in advance for the LSU vs Alabama game. We all booked a 1 night stay, which was allowed at the time of the booking.
The week before our reservation, my 2 friends had there reservations cancelled. After doing some research, the hotel owner claimed the hotel was over booked. However, you were able to rebook the rooms at a 2 night minimum and double the price per night! Numerous attempts were made to speak with the owner, but he never returned any of my calls. (the hotel manager was nice and stated this issue was beyond her control and provided me with the owners number)
Luckily, I had booked with Hotels.com and they must have denied the owner from canceling my room.
When we arrived at the hotel, they had over booked and only had 2 of our 3 rooms available.
Shame on the owner of this hotel for his shady ways of business. I feel sorry for the workers that have to deal with upset customers because of his shady business practices.
In addition, our room did look like the pictures, but there is a reason they are using colored lighting. Disgusting rooms and bathrooms.
DO NOT STAY HERE!!!!!

2024-11-15 via Nuitee
A
Avery family
6
Pros:

I will never stay here again. Upon arrival there was a slumped over crack head in the parking lot. Not to mention all the homeless people walking around. The rooms were not very clean. The floor was all cracked up and roaches were crawling around. We felt very unsafe with all of the activity in the area.

2024-11-11 via Nuitee
B
Briona
10
Pros:

I like it here! It was very comforting! I like the TVs and the DOVE SOAP BARS

2024-11-01 via Nuitee
B
Briona
10
Pros:

I like the TVs and Dove soap Bars

2024-11-01 via Nuitee
C
Charmaine
6
Pros:

there was obvious prostitution going on at the building,

I had a empty tissue roll upon arrival. Mold and black spots on the wall of the bathroom.

2024-10-28 via Nuitee