Hampton Inn by Hilton Austin Downtown East Side

Hotels
•
Hampton Inn
9.2 (512 reviews)
2033 E. 5th Street , Austin , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable rooms
Cons:
Food quality issues
Noise from the exit door

Categories

Cleanliness
8.51
Some reviews mention cleanliness positively, but there were also issues noted, like the food quality.
Service
9.98
Great mentions of staff being kind and helpful, with specific compliments about individuals.
Location
9.52
Positive mentions of walkable location and proximity to attractions.
Room Quality
9.47
Overall positive mentions about room comfort, cleanliness, and spaciousness.
Amenities
9
Facilities like the pool were praised, despite some minor issues.
Value for Money
9.46
Overall sentiment indicated a perception of good value for the price.
Food and Beverage
8.01
Mixed reviews about the breakfast, with some expressing dissatisfaction.
Overall Experience
9.68
Mostly positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:45

Property Description

Convenient Location
Located just 2.1 km from Festival Beach and 2.6 km from the Austin Convention Center, Hampton Inn Austin East Side is perfectly situated for both leisure and business travelers.

Amenities Galore
Enjoy the outdoor swimming pool, fitness centre, and shared lounge during your stay. Indulge in a delicious buffet or American breakfast to start your day off right.

Outdoor Activities
Explore the beautiful surroundings of Austin with hiking trails nearby. After a day of adventure, unwind with a barbecue at the hotel.

To experience the perfect blend of comfort and convenience, book your stay at Hampton Inn Austin East Side today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9.2
Based on 512 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.68
O
Oda • couple • nl
9
2026-10-16 • via Nuitee
B
Betty • couple • do
10
Excepcional
Pros:

Que son muy amables, todo muy limpio, nuevo, bonito.

Cons:

Los alrededores.

2026-10-16 • via Nuitee
V
Vasiliki • solo_traveller • us
10
2026-10-14 • via Nuitee
J
John • couple • nl
8
2026-10-13 • via Nuitee
C
Christoph • couple • at
8
2026-10-13 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Nice location

2026-10-13 • via Nuitee
L
Lisa • solo_traveller • gb
3
Poor communication after check out
Pros:

Good location

Cons:

They make a charge on your card and then don’t respond to emails when you enquire about why they have taken this money.

2026-10-08 • via Nuitee
D
Dolores Lee • solo_traveller • us
10
Pros:

Excellent customer service and the breakfast.

Cons:

Having to pay for parking.

2026-10-08 • via Nuitee
G
Gretchen • family_with_children • us
9
First time in Austin great first impression
Pros:

We had a wonderful stay, it was exactly what we needed for this trip. We mainly got around by walking, lime bikes and scooters with an occasional Uber ride. Really walkable area. Friendly and helpful staff made us feel comfortable and welcome the whole time

Cons:

We both were dissatisfied with the pillows,
they were far too soft. It would be great if they could have an option of one firmer and one soft.

2026-10-07 • via Nuitee
J
Joey • couple • us
9
Trendy comfort in East Austin for you and your pet
Pros:

Atmosphere, clean, easy checkout at the store, pet friendly, great breakfast, modern, trendy, donations for dog beds and toys (seen with Remy in the pics below) very thoughtful for travelers who couldn’t take everything with for my dogs comfort

Cons:

No grass for dogs, no early check in, not communicative when check in delayed

2026-10-07 • via Nuitee
F
Fabrice • solo_traveller • fr
8
2026-10-07 • via Nuitee
G
giraldo • solo_traveller • us
10
Pros:

Estaba muy limpio y las camas son super cómodas

Cons:

Todo esta muy bien, esta como a 15min del downtown

2026-09-17 • via Nuitee
D
Dexter • family_with_children • us
10
Awesome experience
Pros:

The breakfast was awesome, the office representative, asked about our stay was very engaging and kind. Realize we were celebrating my 65th birthday. Acknowledged my special day every time we saw her. She also provided one complimentary one night parking pass.

Cons:

Parking charges or use the street 🤔., we thought that we selected two queen beds but received two regular bed, was a little tight.

2026-09-14 • via Nuitee
A
Alejandra • extended_group • us
7
2026-09-14 • via Nuitee
O
Ortega • couple • us
10
Enjoyable
Pros:

Clean, breakfast was great and good location

Cons:

.

2026-09-14 • via Nuitee
A
Ana • couple • us
10
We had a great time .
Pros:

It was safe and the are looked beautiful

Cons:

It’s hard not to like it .

2026-09-08 • via Nuitee
L
Leslie • solo_traveller • fr
6
Clean, restful, practical
Pros:

The pool, the breakfast, the early check-in, the staff...

Cons:

I honestly don't have much to say as I had a very enjoyable 24h. However, I left my luggage in storage the last day so I could enjoy the neighborhood a little before flying out. When I came back, it was gone because left unattended by the staff (for a very short period of time) and swapped by an absent-minded guest who thought it was his friend's luggage. In the end, all was well thanks to the very mindful and dedicated team but I must admit that even if I perfectly understand human imperfection, I spent a very worrying hour wondering how I would fly back without my belongings and my computer (sole mean of earning a living). All this to say, thank you to the staff for fixing the mistake so promptly and carefully, however, the storage system probably needs to be updated.

2026-09-07 • via Nuitee
A
Audur • couple • is
10
2026-09-06 • via Nuitee
C
Cindy • family_with_children • us
7
2026-09-05 • via Nuitee
T
Ted • solo_traveller • us
8
Great room, location, and value.
2026-09-04 • via Nuitee