Hotel Heron Alexandria Old Town, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
9.4 (462 reviews)
699 Prince Street , Alexandria , us

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
High fees for amenities
Rooms can be small

Categories

Cleanliness
9.64
General sentiment indicates rooms were very clean and spotless.
Service
10
Front desk staff was outstanding and accommodating throughout the stay.
Location
10
Perfectly located for access to bars, restaurants, and waterfront.
Room Quality
9.14
Rooms were comfortable, but some found them to be tiny.
Amenities
8.64
Guest Amenity Fees and limited rooftop access were points of frustration.
Value for Money
8.64
Guests felt the pricing was high, especially for pet policies and fees.
Food and Beverage
9.14
Breakfast was noted as great, but lacking for those who didn't partake.
Overall Experience
10
Overall, guests had a wonderful experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:31

Property Description

Modern Comforts
Feel pampered in our spacious rooms with flat-screen TVs, luxurious bedding, and city views from select patios and balconies.

Dining Experience
Savor a delicious à la carte breakfast at our on-site restaurant offering a variety of American and vegetarian options to cater to every guest's preference.

Convenient Location
Located near popular attractions like Christ Church and Gadsby's Tavern Museum, our hotel provides easy access to the best of Alexandria. Book your stay at Hotel Heron Old Town Alexandria now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 462 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 8.64
Value for Money: 8.64
Food and Beverage: 9.14
Overall Experience: 10
R
Rebecca • couple • us
10
2026-06-25 • via Nuitee
A
Antoon • solo_traveller • be
8
2026-06-17 • via Nuitee
S
Sigmund • couple • us
10
2026-06-15 • via Nuitee
C
Christelle • solo_traveller • us
10
2026-06-14 • via Nuitee
J
Jonas • extended_group • se
6
2026-05-29 • via Nuitee
T
Tracy • couple • us
10
Perfect
Pros:

Clean and friendly

Cons:

Nothing

2026-05-25 • via Nuitee
P
Patricia • couple • fi
9
2026-05-11 • via Nuitee
W
William • couple • us
9
Nice place in a great location .
Pros:

The staff was very helpful and customer focused . Had breakfast in the hotel restaurant and it was deliciously and our our server Emma was exceptional .

Cons:

When booking our hotel on booking .com we got a room on the second floor , adjacent the elevator and right on the street .

2026-05-05 • via Nuitee
B
Brittany • extended_group • us
8
2026-04-27 • via Nuitee
D
Deborah • family_with_children • us
6
Cons:

Front desk

2026-04-27 • via Nuitee
R
Richard • couple • us
9
We got lucky in picking the Heron for a stay lasting several weeks - location, good staff, and food.
Pros:

We stayed for nearly a month as we had suffered a small house fire and needed a place nearby. The staff were very friendly, helpful, and competent. The room was quiet and everything worked. The food in the hotel bar and restaurant was excellent (with plenty of dining options nearby if you want to get out of the hotel). It's a pet friendly hotel and they treated our small dog really well.

Cons:

The wait time for the valet was often very long (20 minutes or more at times) because it appears they were understaffed (and parked the cars several blocks away). However, it's easy to get a ride or use the (free) public buses nearby as well as the DC metro system.

2026-04-26 • via Nuitee
M
Mabel • family_with_children • us
10
Pros:

Wonderful staff and location

2026-04-21 • via Nuitee
T
Terence • couple • us
8
Good location, good room but no coffee in room.
Pros:

|Location is great, room absolutely fine at price no issues here

Cons:

No coffee facilities in room, No hotel information in room. Running down to the reception in morning and trying to handle elevator/cards and hands full of warm coffee in morning is an ordeal I would rather not have gone through.

2026-04-13 • via Nuitee
K
Katherine • solo_traveller • us
10
2026-04-02 • via Nuitee
W
Wildy • couple • us
4
Cons:

The bed was uncomfortable, really small rooms, food was bad, drinks ok

2026-03-23 • via Nuitee
B
Brusini • couple • us
10
2026-03-12 • via Nuitee
M
Martin • couple • gb
9
2026-03-09 • via Nuitee
J
Joseph • couple • us
10
Perfect location for exploring sights and restaurants in the neighborhood, then coming back to a quiet and comfortable r
Pros:

Very nicely located for things of interest to us in Old Town.

Cons:

It was a bit chaotic during our stay as it fell just as they transitioned to new Hilton ownership.

2026-03-04 • via Nuitee
M
Mariami • couple • ge
8
Taking everything into account, it’s was a pleasant stay.
Pros:

The hotel is on a beautiful location, pretty much waking distance to the major sightseeings. I have to mention how warmly they greeted our puppy. Room was spacious consider being in old town.

Cons:

Can’t complain much about the hotel as it’s an amazing one. Only strange thing was that not even one bottle of water was complimentary (which is standard in most of the hotels).

2026-02-12 • via Nuitee
C
Constance • solo_traveller • us
8
Pros:

no breakfast

Cons:

care of replacement things in room

2026-01-19 • via Nuitee