Holiday Inn Express Asheville Woodfin by IHG

Hotels
•
Holiday Inn Express
8.6 (175 reviews)
4 Reynolds Mountain Road , Asheville , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds and spacious rooms
Good breakfast and coffee
Convenient location and highway access
Pool and good parking
Cons:
Occasional cleanliness lapses (stains, mildew, leftover food)
Room maintenance issues (outlets, door jamb, toilet)
Breakfast sometimes not hot or limited selections
Hallway noise at times
Some guests feel price is high for condition

Categories

Cleanliness
8.2
Mostly described as clean and comfortable throughout many reviews, but there are several isolated cleanliness lapses (stained carpets, mildew/rotten fruit behind TV, an initial non-flushed toilet) that lower the score slightly.
Service
9.2
Consistently praised: multiple mentions of great, friendly, and helpful front-desk staff (including reassigning rooms late at night) and helpful breakfast staff — justifies a strong positive score.
Location
9
Frequently called convenient/ideal with good highway access and proximity to Asheville/Biltmore; one brief mixed mention but overall strongly positive.
Room Quality
8.3
Rooms are often described as comfortable and spacious with good beds, but several guests reported maintenance issues (broken outlets, missing door screw, mildewy rooms) that modestly reduce the rating.
Amenities
8.6
Amenities like a nice pool, ample parking and lobby breakfast service and coffee are positively noted; some minor complaints about hallway noise and breakfast setup, but generally good.
Value for Money
7.8
Mixed comments: a few guests felt the hotel was pricier than expected for some room issues, while others noted it was cheaper than downtown — overall slightly below the target rating.
Food and Beverage
8.8
Breakfast and coffee are frequently praised as generous and good, though a number of guests noted items were sometimes warm/not hot or selections ran low; overall positive.
Overall Experience
8.9
Overall positive sentiment: many guests would stay again, citing comfortable rooms, friendly staff and good breakfasts, with only occasional service or cleanliness hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Welcome to Holiday Inn Express Asheville Woodfin, an IHG Hotel, where convenience meets comfort. Family-Friendly Accommodations ensure a pleasant stay for all guests. Enjoy a delicious Buffet or Continental Breakfast to start your day off right. Take a dip in the Indoor Pool for relaxation after a day of exploring Asheville's attractions. Don't miss out on experiencing the charm of this beautiful city - book your stay now at Holiday Inn Express Asheville Woodfin!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 175 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 8.3
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 8.9
C
Clarrissa • couple • us
9
Great staff
Pros:

The staff was great. I was originally put in a room that was by the elevator. I asked them if they had another room because I’m a light sleeper. I was told at first they didn’t have any open rooms, but then they called me later and said they had one and was able to move rooms.

Cons:

N/A

2026-10-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-10-26 • via Nuitee
P
Patty • couple • us
9
Pros:

Room was comfortable and lots of room. Breakfast was good.

Cons:

Nothing

2026-10-23 • via Nuitee
W
William • solo_traveller • us
10
Pros:

Clean and not as expensive as downtown

2026-10-23 • via Nuitee
M
Mariusz • extended_group • pl
5
Pros:

nic szczególnego

Cons:

śniadanie beznadziejne - chemia

2026-10-22 • via Nuitee
G
Gulnara • extended_group • us
8
2026-10-21 • via Nuitee
M
mason • couple • us
7
Pros:

Great breakfast. Good coffee. Great staff.

Cons:

Carpets were stained a bit. And other guests (possibly cleaning crew) were noisy at times in the hallway. They seemed to congregate at the end of the hall by our room 302.

2026-10-20 • via Nuitee
R
Renee • couple • us
10
2026-10-16 • via Nuitee
B
Brown • solo_traveller • au
10
Pros:

It was off the main traffic route.

2026-10-16 • via Nuitee
R
Ruthanne • extended_group • us
6
It was expensive for a subpar room
Pros:

The location and bed was comfortable. Breakfast was good.

Cons:

The outlets didn’t work in the bathroom, the door jam was missing a screw and the appeared indifferent to our concerns.

2026-09-16 • via Nuitee
M
McDonough • couple • us
10
Pros:

Great staff, clean facilities, great breakfast

Cons:

N/A

2026-09-15 • via Nuitee
A
Ashanta • family_with_children • us
10
2026-09-14 • via Nuitee
D
Dana • solo_traveller • us
10
Nice
Pros:

A great relief to find this hotel available to us after having to leave another in Hendersonville due to cleanliness issues. We arrived at 1:00 a.m. and were warmly welcomed to a clean, cool, comfortable room.

2026-09-12 • via Nuitee
S
Susan • extended_group • us
10
2026-09-12 • via Nuitee
M
Michele • family_with_children • us
8
Comfortable short and sweet
Pros:

Cleanliness, bed comfort, continental breakfast, good parking

Cons:

Booking ease. Needed to add a day...a bit difficult

2026-09-09 • via Nuitee
M
Malesko • solo_traveller • us
10
2026-09-09 • via Nuitee
M
Margaret • couple • us
8
Pros:

Location

Cons:

Location

2026-09-08 • via Nuitee
C
Cindi So Cool • solo_traveller • us
10
Asheville stay ...Biltmore estate trip
Pros:

Clean friendly service
Nice pool
Morning breakfast

Cons:

Breakfast was warm,not hot
Few selections and most items out
Still had 1/2 hour to setve

2026-09-08 • via Nuitee
K
Kennedy • family_with_children • us
7
2026-09-07 • via Nuitee
A
Abrar • family_with_children • us
10
2026-09-06 • via Nuitee