Cozy Inn

Hotels
•
Independent
6.4 (147 reviews)
1003 Eckerson Rd, Centralia, Washington, 98531 , Centralia , US

Pets allowed

Facilities

Television in common areas
Free breakfast
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Free continental breakfast
Casino nearby
Coin laundry on site
See all facilities

Review Highlights

Pros:
Decent service
Good location
Cozy atmosphere
Cons:
Cleanliness issues
Room quality concerns
Overcharging incidents

Categories

Cleanliness
4.98
The shower wasn’t sparkling clean and there were issues with clean floors and bathroom functionality.
Service
7.95
Staff were described as kind and helpful, with good service noted throughout the reviews.
Location
7.99
Location was mentioned positively, with many stores and restaurants nearby.
Room Quality
4.94
Several complaints about room issues including a missing jacuzzi, overcharging, and faulty amenities.
Amenities
5.97
Amenities were mentioned, but some specifics like the pool were absent or not functioning.
Value for Money
6.43
Some felt the price was right, but there were complaints about overcharges and expectation mismatches.
Food and Beverage
6.98
Compliments about breakfast options were mentioned, increasing the positivity.
Overall Experience
5.95
Mixed experiences with some positive elements but significant drawbacks, leading to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:19

Property Description

Relaxing Amenities - Enjoy a seasonal outdoor pool and complimentary continental breakfast during your stay at Cozy Inn formerly Quality Inn.
Convenient Facilities - Benefit from laundry facilities, vending machines, and free self-parking onsite.
Comfortable Accommodations - Rest in one of the 59 air-conditioned rooms with LCD televisions, pillowtop beds, and complimentary Wi-Fi. Book your stay now to explore Centralia's attractions!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

6.4
Based on 147 reviews
Cleanliness: 4.98
Service: 7.95
Location: 7.99
Room Quality: 4.94
Amenities: 5.97
Value for Money: 6.43
Food and Beverage: 6.98
Overall Experience: 5.95
R
Rowena
10
Honest opinion
Pros:

No complaints, we basically just slept there. Wrestling tournaments kept us busy the entire day. But it was easy to book, easy to pick key and sign at front desk (they were right on it) room was clean, it has small fridge and microwave which was convenient. Now the breakfast they offered could offer more.
The parking was great, the staff very helpful and kind. I’ll stay again and recommend it for a really decent price and clean place to stay.

2025-10-10 • via Nuitee
C
Codi
2
Lesson learned! Dont waste your money!
Pros:

I initially booked for 4 nights based on reviews and pictures because I liked the price, but knew right away as soon as we pulled into the parking lot that there was no way i would stay there. We got checked in, got our keys (they were 2 solid white cards with no name of the hotel anywhere and were stuck into a sleeve that looked like it has been used for the whole year with stains and ready to fall apart, our room was on the 2nd floor and there is no elevator, so we hauled our luggage up dirty stairs to see what was waiting for us in the room. Outside our window was a police officer retrieving a luggage cart from a homelessness man that was camped at the entrance, my shoe got stuck to a stain that was on the carpet, there were yellow stains on the comforter, fruit flies flying around by the door and bathroom, and a hole had been punched on the backside of the bathroom door. We left for about an hour and came back to ask about their cancellation policy which i had to call expedia since the room was booked online. After calls were made, i didnt get a definite answer to whether or not i would be refunded any of my stay, but i didn't care and checked out and called the manager in the morning. The manager was good to work with and was able to get a partial refund (I was charged for the 1st night) even though we didn't touch anything and the front desk employee checked right before we left after checking out. Will not be booking there ever again! Dirty & unsafe!

2025-10-08 • via Nuitee
R
Rodger • family
10
Pros:

Great price for a really comfortable and clean place to stay

2025-10-02 • via Nuitee
C
Carol
8
Pros:

Room was clean, staff were friendly, breakfast was adequate

2025-10-01 • via Nuitee
J
Jonathon
6
Pros:

I think people live there. A lot of foot traffic and loitering

2025-09-29 • via Nuitee
R
Rodger
10
Pros:

Really good price for a very comfortable night of sleep. Great staff and great location to shops and restaurants. Will be staying here again when passing through.

2025-09-29 • via Nuitee
C
Cheryl • partner
6
Pros:

It’s decent for the price

2025-09-28 • via Nuitee
L
Lacrecia
10
Pros:

Coin operated laundry room

2025-09-27 • via Nuitee
J
Jason
8
Pros:

Nice and quiet, lots of stores, restaurants nearby

2025-09-26 • via Nuitee
C
Charles
6
Pros:

My rate changed three times going up each time, Expedia gave me a future credit.

2025-09-24 • via Nuitee
O
Oswaldo
10
Pros:

Good service

2025-09-23 • via Nuitee
L
LISA • family
10
Pros:

No problem checking in room.were.fine

2025-09-21 • via Nuitee
T
Trent
8
Pros:

Location was good room was clean no big thrills but price was right I would stay again

2025-09-19 • via Nuitee
O
Oneida P. • partner
10
Pros:

all good

2025-09-18 • via Nuitee
K
Keayana • family_with_children
10
Pros:

The shower wasn’t sparkling clean how I’d prefer, and there were plug sockets that didn’t work. Overall, it was really a great getaway. It was quiet all throughout the day and night. The staff were super friendly. I enjoyed my stay!!!

2025-09-17 • via Nuitee
B
Brent
4
Pros:

Well, I was supposed to have a jacuzzi bathtub.Didn't have that supposed to have a pool, didn't have that waste of money.The room should not be that expensive

2025-09-17 • via Nuitee
V
Vickie
8
Pros:

The room was ok, but I would suggest that folks review their receipts for errors and overcharges. I wax charged $87.49 per night via the service plus a fee, the hotel chatged me an additional charge of $55.10. The receipt i received showed the room cost total of $78.51. That is a difference of $8.98 a nite that i was charged and if the $ 55.10 was supposed to be an incidentals fee, it should have been dropped at checkout, and never been charged to my bank account. The charge for that at the counter stated they charged $50, not $55.10. I'm owed a refund of $73.06.
For those looking for just a place to stay that is comfortable, clean and provides a simple breakfast, i woukd recomend it. I don't stay at places for the extras. The employees are polite and helpful. My problem is with the booking site, not the hotel.

2025-09-16 • via Nuitee
H
Hermes Ivan
10
Pros:

Great staff : front staff, service people and the breakfast was great!

2025-09-13 • via Nuitee
D
Devan
10
Pros:

The cozy inn was definitely a peaceful place to stay ! Staff and was kind and helpful !

2025-09-13 • via Nuitee
C
Carrie
10
Pros:

Perfect place for our visit! Clean, safe and excellent rates! Will stay here again on our next visit to the area.

2025-09-09 • via Nuitee