Mansfield Hotel

Outdated, disgusting, and unsafe property that shouldn’t be listed in Expedia

My flight got delayed, and I arrived around 1:30 AM. You can come into the lobby regardless, because the front door is never locked, but you don’t see anyone. There was a sign with a phone number that never replied, and a ring doorbell that no one answered. Fortunately a maintenance guy passed by, like 25 minutes after I had been there, asked if I was checking in - told me there were no check ins that late - and when I told him had a reservation he went and found and old woman (she was very nice, the only nice thing around this place), who helped me to check in.

The room I got was 118. This whole property is a complete mess. If you walk barefoot on the dubious-looking and sticky room carpet, you have chances to get every parasite known to humanity on your body. Linens were stained and with a strong mildew odor. The tub had residues of hair from previous guests. The bathroom door never closed properly. The walls had several places where the wall paint was peeling off or with literal holes in them. The bathroom light was falling apart. I found one roach inside the bathroom. The towels weren’t white, they were gray and smelly. The entire room was in a decaying state.

Above all of this, the place is not even safe to stay at. I came out to the hallway on more than two occasions, and people were sitting on a couch that leads to the side entrance (which doesn’t even have a lock), smoking marihuana.

Well, i never made it inside. It was 8 pm when i arrive and the door ws locked. There was a ring doorbell and a phone number. Neither were answered so I left. Building is disgusting. Zero signs out. The only reason i knew i was in the right place was the address on the building was the same as this reservation. Also, there was another hotel's sign in the front on a tall pole. Nothing aboit this place was even ok.

Upon arrival the sign was not lit and it looked closed. There was only one vehicle in dimly lit parking lot, It seemed very unsafe and questionable. Appeared closed. We arrived at about 9:00 p.m. Apparently the only vehicle was employee working at the desk. We walked inside and told him we wanted to check in and the guy was friendly enough, although not very talkative unless being talked to. He got us checked in rather quickly and gave us a key card and told us our room number. We went to the room but the door would not open. The key worked fine but something was blocking the door. We went back to the desk and told the employee that our door would not open and he did not seem surprised. He started typing something into the computer and then handed us a different key and said to go to a different room. It is a very dated hotel and it does not appear to be maintained well. When we entered our room it smelled musty. There was peeling paint in the bathtub and wallpaper. No towels in the room. There was mildew or dust along the baseboards. The toilet would not flush unless we removed the lid and manually flushed it. The alarm clock was unplugged as was the television. There was conduit running along the walls on the inside of the room. Stains and crust on the sheets. Told guy toilet wouldn't flush, he said he'd let maintenance know. Would have went elsewhere if not so late. Didn't unpack, slept on top of blanket. Checked out early. Checkout was quick. Employee -nice. Hotel-bad.

When I arrived, the Internet, telephone and television services were not working. However, the Desk Clerk did not tell me about this. I learned this later after I tried to use these services. When I walked down to the desk, I was told that they were not sure when services were going to be available. No apologies, no customer service attempts at all. I will never stay here again or recommend.

Breakfast was terrible, just waffles and cereal. Everything in the room was rusty and dilapidated.

First room we were given was riddled with mold so bad you could smell it and see it on pictures on the wall and furniture. Second room also. Third room appeared better but in disrepair with peeling wallpaper and old carpet and fixtures. Bed was surprisingly comfortable. Breakfast was only cereal, toast or waffles. Area is ok and not too far drive to either Mansfield or Ontario for shops and restaurants. Staff seemed disinterested with issues or overall service (but did address concerns when brought forth). They did tell us hotel was being renovated soon. Second floor and pool isn’t even operational. It’s cheap for a reason.

3-days, no waffles' mix.

If you want a five star luxury hotel look elsewhere. BUT if you need a inexpensive room for a couple of nights this was great. The room was clean had good water pressure from the shower! Myself, son and daughter had a good night’s sleep here while we were at Mid-Ohio for MotoAmerica superbike races. We also took in some of the Movie sights from Shawshank Redemption. We enjoyed our stay and I would definitely stay here again next year!

Had a smell to the place. Shower and tub leaked water. There was probably an inch of water in the bathroom from shower leak. The shower head was squirting water everywhere. The fridge did keep drinks cold and the ac worked half ass!!! Would not recommend this place

The room had a mildew odor. Bathroom door would not shut. Keycard did not work and reprogramed it 3 times in one day. 2 people in my party left because of odor in there room. Recommend spending the extra money and staying somewhere nicer.

The wall paper was falling down the pool was not up

Overall, the property is decently maintained. However, it is older and needs some updates. Also, not all the doors locked properly.

Breakfast!

There were small ants near the window side, plus the shower rod was loose.

The staff was very nice. Hotel was run down but that’s what I expected for the price. As we were packing to leave there was a bug on a shirt that we left out on the table. We left the shirt and the bug

The staff was very nice. Hotel was run down but that’s what I expected for the price. As we were packing to leave there was a bug on a shirt that we left out on the table. We left the shirt and the bug

The staff was very nice. Hotel was run down but that’s what I expected for the price. As we were packing to leave there was a roach on a shirt that we left out on the table. We left the shirt and the roach.

Check in was fast, friendly and easy.breakfast was very basic but adequate.
It was cheap, ($ 66us) but pay the extra $30 and stay somewhere else, the place was super grubby. The whole place kinda stinks of mould/dampness and needs a complete renovation from top to bottom or knocked down completely !
There was very little or nothing to do in the immediate area, but some decent chain restaurants and shopping within an easy ten minutes drive..
All in all, give the place a miss !

Pool not available. Ice machines out of service. Room was ok. Staff wasn’t really friendly. Did the job efficiently but didn’t go out of their way to service customer. Upon checkout didn’t thank us or ask if everything was okay.

The people were very kind but the hotel conditions were not great. No pool, stains and burns on the bedding and walls, bathroom etc