Home2 Suites By Hilton Austin Downtown East Side

Hotels
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Home2 Suites by Hilton
9.2 (383 reviews)
2033 E. 5th Street , Austin , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
8.51
Some reviews point out issues like lack of hot water and an iron that stained clothing.
Service
9.98
Numerous guests praised the helpful and friendly staff, mentioning specific individuals who went above and beyond.
Location
9.52
Many reviews highlight the excellent location, close to restaurants and downtown areas.
Room Quality
8.97
Rooms are described as spacious and comfortable, though there were mentions of issues like the A/C in hallways.
Amenities
9.5
Guests appreciated the amenities available, such as a nice pool and breakfast options.
Value for Money
8.96
Some reviews mentioned high parking prices versus the overall room cost.
Food and Beverage
8.51
Breakfast received mixed reviews, with comments on lack of variety and improvement needed for scrambled eggs.
Overall Experience
9.68
Despite some minor issues, most guests reported a very pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:48

Property Description

Convenient Location
Modern Amenities
Outdoor Pool and Fitness Centre

Book your stay at Home2 Suites By Hilton Austin East Side for a perfect blend of comfort and convenience. Enjoy a relaxing time by the outdoor swimming pool, stay active at the fitness centre, and make use of modern amenities such as free WiFi and a kitchenette in every room. Guests can start their day with a delicious breakfast buffet and later indulge in a barbecue. With a prime location near Festival Beach and the Austin Convention Center, this hotel is the ideal choice for both leisure and business travelers. Experience the best of Austin during your stay at Home2 Suites!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9.2
Based on 383 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
J
James • couple • us
10
2026-09-17 • via Nuitee
J
Juan • couple • us
10
2026-09-11 • via Nuitee
H
Harry • couple • us
9
It was a good experience
Pros:

The location was good. We were not able to eat breakfast before we left.

Cons:

Everything was good. We enjoyed the stay.

2026-09-11 • via Nuitee
C
carly • couple • us
10
2026-09-08 • via Nuitee
A
Aurore chodzko • solo_traveller • fr
10
Pros:

Tout est très bien. Chambre spacieuse, neuve et propre. Personnel agréable. Petit déjeuner top avec beaucoup de choix.

Cons:

Rien

2026-09-08 • via Nuitee
M
Martha • extended_group • us
10
Pros:

conveniently located to several restaurants

Cons:

the access into the property

2026-09-08 • via Nuitee
J
Jarnagin • family_with_children • us
9
Pros:

Loved the breakfast, AC worked well, I was confused on the key card being needed in the elevator and for the lights but it was overall comfortable and clean.

2026-09-07 • via Nuitee
C
Carla • family_with_children • us
9
2026-08-31 • via Nuitee
F
Felicity • couple • au
9
I would stay here again
Pros:

Clean . Good variety of seating options in dining area. Good breakfast omelettes

Cons:

No kettle in rooms. Shampoo and conditioner wasn’t refilled

2026-08-31 • via Nuitee
M
Michael • family_with_children • us
10
Excellent stay. Great location, great staff, wonderfully surprised.
Pros:

Staff was incredibly friendly and kind. Breakfast was way better than expected. Room was comfortable.

Cons:

Paying for parking, but I get it.

2026-08-24 • via Nuitee
O
Oana • couple • us
10
Pros:

We liked everything

2026-08-22 • via Nuitee
H
Helen • couple • us
9
2026-08-22 • via Nuitee
D
Dmitrii • couple • us
9
2026-08-19 • via Nuitee
L
Lisa • couple • us
10
Great hotel - we'll definitely book again when we're in Austin
Pros:

Excellent breakfast -- lots of food, plenty of seating and lots of staff working hard to keep the food, dishes, etc. available. Extremely well-managed hotel all around. Facility is new -- everything is clean and well designed in a modern, tasteful way. Hotel rooms are set up for the modern traveler - plenty of hooks, shelves, outlets, storage space, etc. Great HVAC and temperature controls and blackout blinds kept all light out. Room and overall hotel were very quiet yet there was a lively vibe.

Cons:

No negatives.

2026-08-18 • via Nuitee
D
Denise • extended_group • us
8
The only thing is the pillows are very uncomfortable. But everything else is great!
2026-08-17 • via Nuitee
C
claudine • family_with_children • us
10
2026-08-11 • via Nuitee
C
Charles • couple • us
10
Great hotel won’t be back refuse to pay parking while I spend hundreds of dollars
Pros:

I loved that it was clean and very well staff from the cleaning to the breakfast people all staff was excellent

Cons:

I didn’t like the fact that you had to pay $35 a night for parking or risk parking your vehicle on the street in an area that’s not so secure I would think the hotel would stop being so greedy and help out there guests that pay top dollar to stay there

2026-07-13 • via Nuitee
J
Judith • solo_traveller • us
10
It was great
Pros:

Pool and outdoor area

Cons:

NA

2026-07-13 • via Nuitee
E
Eli • family_with_children • us
10
2026-07-11 • via Nuitee
U
Uwe • solo_traveller • de
8
2026-07-07 • via Nuitee