The castle crown - Hem Vilas Resort Ranthambhore

Hotels
9 (9 reviews)
Sawai Madhopur dhanoli , Sawāi Mādhopur , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Very clean room
Helpful staff
Cons:
Rude staff
Fraud place
Poor safety

Categories

Cleanliness
6.25
The facility was reported as a fraud place, not matching its pictures, indicating poor cleanliness.
Service
8.25
Staff was noted as very rude and only a few in number, leading to a below average service score.
Location
10
The location was not explicitly mentioned, assuming standard quality for this hotel tier.
Room Quality
10
Room cleanliness was prioritized in positive mentions, indicated a decent condition despite overall sentiment.
Amenities
10
No amenities were mentioned, assigned standard quality for this hotel tier.
Value for Money
9.25
The request for a refund suggests a perception of poor value for money.
Food and Beverage
10
No food and beverage were mentioned, assigned standard quality for this hotel tier.
Overall Experience
8.25
The overall negativity from the review suggests a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:06

Property Description

Luxurious Accommodation: Hem Vilas offers air-conditioned rooms with modern amenities ensuring a comfortable stay.

Serene Garden and Terrace: Guests can relax in the garden or unwind on the terrace while enjoying beautiful garden views.

Convenient Location: Located just 43 km from National Chambal Sanctuary, Hem Vilas provides easy access to nearby attractions and Jaipur International Airport.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 9 reviews
Cleanliness: 6.25
Service: 8.25
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.25
Food and Beverage: 10
Overall Experience: 8.25
M
Madhusudan Bhat • couple • in
2
ENDED UP HEADING BACK TO DELHI AFTER STAYING FOR 5 HOURS
Pros:

NOTHING!

Cons:

BAD SERVICE, DISTANT LOCATION FROM THE CENTRE, DIDN'T FEEL I WAS STAYING IN A "VILLA RESORT" AS THEY CLAIM.
TOTALLY AVOIDABLE.
A SUGGESTION FOR FELLOW TRAVELLERS - TAKE EITHER A 4-star or a 5 - star hotel or resort.
AVOID THIS

2026-01-26 • via Nuitee
S
Sonal • couple • in
10
Pros:

Very clean room, staff was also very helpful.

2026-01-20 • via Nuitee
D
Dinesh • extended_group • in
1
Its a trap for innocent people kindly remove it from the site.
Pros:

Nothing about that place. We didnt even stay at that place. Its a fraud place its totally different from its pictures and there is no safety there kindly remove it from ur site. Very rude staff and they running only with two to three staff. Even we paid them 15k as an advance and we still haven’t received it and they have said that booking.com will return it back ,can you help us getting us refund.

Cons:

Everything its the worst resort ever.

2026-01-02 • via Nuitee
K
Kunal • young couple • in
7
Good
Pros:

Staff and Food

Cons:

Accessibility

2025-04-14 • via Nuitee
N
Nitin • review category business travellers • in
7
Good
2025-03-05 • via Nuitee
R
Ritik • solo traveller • in
10
Exceptional
Pros:

It's like a property and garden view

Cons:

Nothing

2025-02-22 • via Nuitee
R
Ritik • solo traveller • in
10
Exceptional
Pros:

It's like a property and view

Cons:

Nothing

2025-02-22 • via Nuitee
N
Nik • young couple • in
10
Very good
Pros:

Veri nice property

Cons:

Super property

2025-02-16 • via Nuitee
P
Punit • young couple • in
1
Bad
Pros:

Nothing at all

Cons:

Hotel didn't confirm the booking

2023-12-16 • via Nuitee