Sugarloaf Key Hotel at KOA Resort

Hotels
9.4 (552 reviews)
251 County Road 939 , Summerland Key , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Very clean and well-maintained property
Friendly/helpful staff in most reports
Excellent amenities (pool, private beach, dog park, kayak/bike rentals)
Washer and dryer in-room
Comfortable, spacious rooms and balconies
Convenient for Key West / good home base
Cons:
Pub food limited — few fresh/healthy options
Occasional amenity closures (pool closed, hot tub broken for some guests)
One significant manager/service failure reported (guest confrontation, poor follow-up)
Some rental items and extras considered pricey
Location slightly distant from commercial centers and minimal direct beach access

Categories

Cleanliness
10
Multiple reviews describe the property and rooms as immaculate, very clean and well-maintained; one minor note about an initially greasy counter is isolated.
Service
8.7
Generally praised (staff were great, equipe excelente, expertly run) but marred by a serious negative incident with the manager (Shawn) and slow follow-up on a guest issue.
Location
9.2
Convenient for Key West and pleasant surroundings, though a few guests noted it is somewhat far from commercial centers and has limited direct beach access.
Room Quality
9.8
Rooms described as comfortable, spacious, with useful amenities (washer/dryer, balcony); a few isolated issues (locked out incident, one unclean arrival).
Amenities
10
Strong amenity set noted repeatedly: pool, private beach, dog park, kayak and bike rentals, washer/dryer, hot tub (though isolated reports of closures/broken hot tub).
Value for Money
9.4
Generally seen as good value (explicit comment on 'custo benefício'), though some guests found rental prices for extras relatively high.
Food and Beverage
8.2
Mixed/mediocre comments: pub food described as just okay with limited fresh/healthy options; no extensive dining praise.
Overall Experience
9.9
Most guests report excellent stays and would return (many glowing reviews), with only a few notable complaints that reduce but do not negate an overall very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 18:14

Property Description

Scenic Location in Summerland Key
Nestled on Summerland Key, Sugarloaf Key Hotel at KOA Resort offers a picturesque setting with a private beach area and outdoor pool for guests to unwind.

Comfortable Accommodations with Modern Amenities
Each room at the 2-star hotel is equipped with air conditioning, a kitchenette, and a flat-screen TV. Guests can also enjoy free WiFi, a seating area, and a private bathroom with complimentary toiletries.

Recreational Activities and Entertainment
From free bikes to evening entertainment, guests at Sugarloaf Key Hotel at KOA Resort can indulge in various activities like fishing or simply relax on the sun terrace overlooking the stunning surroundings.

Ready to enjoy a relaxing getaway at Sugarloaf Key Hotel at KOA Resort? Book now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 552 reviews
Cleanliness: 10
Service: 8.7
Location: 9.2
Room Quality: 9.8
Amenities: 10
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.9
L
Lidia • solo_traveller • us
10
2026-08-22 • via Nuitee
D
DIDOTRAVEL73 • solo_traveller • de
10
2026-08-19 • via Nuitee
A
Anna • family_with_children • us
10
2026-08-18 • via Nuitee
M
Meegan • family_with_children • us
10
2026-08-18 • via Nuitee
M
marcia • couple • us
10
Aptos muy limpios y comodos tranquilos.
Pros:

Limpieza areas bonitas

Cons:

Mucho calor en el elevador

2026-08-18 • via Nuitee
A
Alona • family_with_children • de
10
Tolle Unterkunkt mit super Poollandschaft
Pros:

Sehr sauber und viel Platz. Tolle Terrasse.

2026-08-17 • via Nuitee
L
Lillian • couple • nl
10
Fantastische rustige plek op de Florida Keys.
Pros:

Heerlijk relaxte plek met een mooi huisje dat van alle gemakken is voorzien. Fijn om niet helemaal in de drukte van Key west te zitten maar juist de rust in de natuur te kunnen opzoeken. Al het personeel is ook heel vriendelijk.

Cons:

Niks

2026-08-15 • via Nuitee
M
Maria • extended_group • us
10
We love the property and the staff super friendly. Love that the sweets have washer and dryer.
Pros:

Beautiful suits, stayed there twice now and will be back. Love the pool area. 30 minutes from Key West

Cons:

There was an issue with mosquitoes and noseeums at the time we stayed in July. Need to have better mosquito control

2026-08-14 • via Nuitee
A
Alexandria • couple • ky
8
2026-08-10 • via Nuitee
Y
Yozusi • family_with_children • us
10
I will be back!!
Pros:

The pool! Is really nice

Cons:

I hope they could clean the beach

2026-08-10 • via Nuitee
A
Angie • solo_traveller • us
8
Pros:

Loved the boat ramp. Unit was very clean and up to date on everything.

Cons:

Wish they had better boat trailer parking for customers that stay

2026-08-10 • via Nuitee
A
Amélie • family_with_children • ca
9
2026-08-05 • via Nuitee
R
Rianne • family_with_children • nl
9
Aanrader
Pros:

Mooi ingericht park, mooi zwembad, leuk opblaas speelgoed buiten in de zee. Kamers keurig schoon.

Cons:

We vonden de prijzen van de te huren spullen vrij hoog.

2026-07-25 • via Nuitee
S
Sarah • family_with_children • us
9
Family fun
Pros:

The pool and staff were great.

Cons:

The food at the pub was okay - not a lot of fresh/healthy options.

2026-07-25 • via Nuitee
Y
Yaneiry • family_with_children • us
10
2026-07-23 • via Nuitee
M
Megumi • family_with_children • us
10
Excellent!
Pros:

Everything we needed was provided, and it was very comfortable. Having a washer and dryer in the room was a huge help.

Cons:

Nothing

2026-07-23 • via Nuitee
A
Alejandra • family_with_children • us
10
2026-07-22 • via Nuitee
B
Belinda • solo_traveller • us
10
Pros:

The facility was immaculate with all the amenities of a resort, like a pool, a private beach, a dog park, kayak and bike rentals. The grounds were extremely well-maintained. We stayed in a hotel room onsite and the room was comfortable and spacious with an amazing balcony that overlooked the bridge and water. Coming back to the resort after a day out felt like coming back home and was the perfect home base. We absolutely will be coming back.

2026-07-20 • via Nuitee
S
sebastien • family_with_children • ca
10
2026-07-19 • via Nuitee
T
Talitha • couple • us
10
Pros:

Clean, peaceful, expertly run

2026-07-17 • via Nuitee