Garner Hotel Mahwah by IHG

Hotels
•
Garner
8.5 (278 reviews)
220 NJ-17 , Mahwah , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean rooms and public areas
Attentive, friendly staff
Convenient location off highways
Good/ample breakfast for many guests
Good parking and roomy rooms
Cons:
No in-room refrigerator or microwave in many rooms
Highway/road noise and difficult ingress/egress in heavy traffic
Occasional room maintenance issues (AC noise, plumbing, condensate)
Inconsistent in-room amenities (no kettle, missing pullout bedding)
Breakfast quality mixed; coffee described as average
Some isolated cleanliness/housekeeping lapses (hair in bathroom, fallen shelf)

Categories

Cleanliness
9
Consistently noted as clean or 'pretty clean' in multiple reviews; isolated issues (hair in bathroom, condensate/wet floor after room move) but overall strong housekeeping.
Service
9.8
Staff repeatedly described as attentive, friendly and helpful (receptionist, manager, staff who brought a fridge when requested); management attempted to correct problems—overall very positive service sentiment.
Location
8
Conveniently located off major highways and easy to get to (good parking), but frequent complaints about highway/road noise and difficult access in heavy traffic reduce the score.
Room Quality
7.6
Beds frequently praised as comfortable and rooms described as large and nicely decorated, but several guests reported issues (loud/ cycling AC, plumbing problems, TV/shelf incidents, condensate/wet floors) lowering room quality.
Amenities
7.4
Basic amenities present (breakfast, 24 hr coffee/tea, ironing, outlets), but repeated mentions of no in-room refrigerator/microwave, missing bedding for pullout, no kettle and some broken facilities (fitness AC) make amenities a weaker area.
Value for Money
9.2
Several guests called it a great value or ideal night/road-trip stay; comfortable, clean rooms and friendly staff contribute to a strong perceived value despite some amenity shortfalls.
Food and Beverage
8.5
Breakfast is noted often as 'good', 'ample' or 'fair' with some comments of 'mediocre' and coffee described as average; generally acceptable but not outstanding.
Overall Experience
8.5
Overall stays characterized as comfortable, convenient for road trips and family travel with strong service and cleanliness, tempered by amenity gaps and traffic noise—resulting in a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Convenient Location
Situated off Interstate 287 in Mahwah, New Jersey, the Comfort Suites Mahwah offers all-suite accommodations with free WiFi and flat-screen TVs. Start your day with a complimentary continental breakfast before exploring nearby attractions like Apple Ridge Country Club.

Comfortable Suites
Each suite at Comfort Suites Mahwah features a sofa bed, work desk, microwave, fridge, and coffee maker. The warmly decorated rooms provide a cozy retreat for both leisure and business travelers.

Amenities Galore
Guests enjoy complimentary access to the hotel's fitness center, as well as convenient on-site facilities including a business center and laundry services. With the Lafayette Theater and Newark Liberty International Airport in close proximity, the hotel is the perfect choice for your stay in Mahwah.

Book your stay at Comfort Suites Mahwah today and experience comfort and convenience at its best!

Important information:

A service dog fee applies. Please contact the property for details.

Pet Fee is $55 + taxesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

8.5
Based on 278 reviews
Cleanliness: 9
Service: 9.8
Location: 8
Room Quality: 7.6
Amenities: 7.4
Value for Money: 9.2
Food and Beverage: 8.5
Overall Experience: 8.5
S
Salvatore • couple • us
8
2026-10-26 • via Nuitee
A
Anne • solo_traveller • us
8
Clean, comfortable, and convenient, an ideal night stay.
Pros:

No frills.
Comfortable Bed.
Clean facility.
Staff is attentive.

Cons:

No frills.
Breakfast mediocre.
Coffee average.

2026-10-24 • via Nuitee
D
Dorr • solo_traveller • us
9
Pros:

I don't know if it was because of the toom location i had but the showerr water pressure was excellent and no issues with the hot water availability! So many hotels do not have those at satisfactory.

Cons:

I would have liked a mini refrigerator and microwave.

2026-10-10 • via Nuitee
S
Shalamar • couple • us
7
My stay was overall good. I loved the staff and they had amazing staff.
Pros:

I loved how we were surrounded by gas stations. The location was amazing.

Cons:

I did not like that it didn’t have a microwave in the room.

2026-09-14 • via Nuitee
D
Dana • solo_traveller • us
4
Pros:

Receptionist was friendly. The manager tried to correct problems. Bed was decent. Breakfast was fair.

Cons:

Refrig did not have a freezer compartment
The AC was loud and cycled on and off making sleep difficult. The room had a plumbing issue necessitating that we be moved to another room. The new room was wetting the floor from condensate coming from the AC. There was no in room coffee.

2026-09-11 • via Nuitee
L
Lynn • couple • us
8
Pros:

Pretty clean, breakfast offered, location is good as well. Staff very helpful. Rooms are large.
They also serviced the room :)

Cons:

Took staff a while to fix the TV, desk had shelf underneath which fell off and just missed crushing my legs, and hair in bathroom.

2026-08-28 • via Nuitee
J
Judith • solo_traveller • us
9
A nice hotel with a good breakfast that was very quiet and comfortable.
Pros:

The location was easy to get to and the room was very quiet and nicely decorated. The bed was very comfortable.

Cons:

Because it was on a highway, to get anywhere to eat you had to drive.

2026-08-26 • via Nuitee
K
Kathleen • family_with_children • us
9
Great value stay for traveling family.
Pros:

Excellent staff & breakfast

Cons:

No bedding for pullout couch in the room. When asked for it, only one pillow was provided and told to use extra bed pillows

2026-08-14 • via Nuitee
M
Maria Delia • family_with_children • es
10
2026-08-10 • via Nuitee
B
Bertha • couple • us
10
Comfortable bed , very clean , good breakfast !
Pros:

Breakfast was good. I liked the 24 hr coffee - tea .

2026-08-06 • via Nuitee
A
Agnes • couple • us
10
2026-08-04 • via Nuitee
A
Alicia • couple • us
9
2026-07-21 • via Nuitee
D
Dolan • solo_traveller • us
10
2026-07-16 • via Nuitee
C
Clark • solo_traveller • us
8
Pros:

Welcoming staff, good parking.
Almost got rear ended getting into the parking lot. Whew...lots of traffic.

Cons:

The hotel was an oasis

2026-07-10 • via Nuitee
N
Nadav • solo_traveller • il
9
2026-07-09 • via Nuitee
A
Asherah • solo_traveller • us
10
2026-07-08 • via Nuitee
L
Lavonne • couple • us
10
2026-07-08 • via Nuitee
C
Cynthia • couple • us
8
Convenient, pleasant road-trip stay
Pros:

The staff were friendly. The motel is conveniently located off a busy highway. The room had a small seating area, away from the bed, making it easy to read and relax. The bed and pillows were comfortable. The room and public areas were clean and fresh. The room's furnishings included multiple electrical outlets and cable ports, and an ironing set-up. The breakfast was ample and good. This pleasant motel is best for a short, roadtrip stay or business purposes.

Cons:

There was no mini-frig in the room. The motel is both off a busy highway and on another. So noise and facing heavy traffic getting in and out of the parking lot were somewhat negative factors. We were able to get a room in the back, which, beyond the parking spaces, faced a small landscaped area.

2026-07-01 • via Nuitee
H
Hollace • family_with_children • us
7
Cons:

The rooms do not have refrigerators. The woman at the front desk was lovely and brought us one, but the rooms do not come with refrigerators or microwaves.

2026-06-29 • via Nuitee
M
Mady • couple • us
8
2026-06-20 • via Nuitee