TownePlace Suites by Marriott Abilene Southwest

Hotels
TownePlace Suites by Marriott
9.4 (238 reviews)
3838 John Knox Drive , Abilene , us

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional service
Great breakfast
Good amenities
Cons:
Small room
Tiny pool
Ants in the room

Categories

Cleanliness
9.76
The hotel was described as very clean, indicating high standards.
Service
9.73
Staff was exceptional and provided excellent service.
Location
9.67
Standard quality for this hotel tier.
Room Quality
8.22
The room was noted as small and had issues with the layout.
Amenities
9.25
Amenities were generally well-received, but the tiny pool was mentioned.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
9.76
Breakfast options were well-liked, with good coffee.
Overall Experience
9.63
Overall experience was on par with the hotel’s high standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:12

Property Description

Outdoor Swimming Pool and Shared Lounge
Kitchenette in Some Rooms
Buffet and American Breakfast Options
Book your stay at TownePlace Suites by Marriott Abilene Southwest today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 238 reviews
Cleanliness: 9.76
Service: 9.73
Location: 9.67
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 9.63
S
Samuel extended_group us
7
2026-05-21 via Nuitee
A
Ashley family_with_children us
10
2026-04-06 via Nuitee
L
Latonia couple us
10
Great place to stay. No road noise and very clean
Pros:

Very clean and staff was exceptional

Cons:

Nothing it was fabulous

2026-01-02 via Nuitee
A
Adaora
10
Pros:

Location to restaurants, stores and more was unparalleled. Hotel was so pleasant, clean and comfortable 😌

2025-10-01 via Nuitee
J
John
6
Pros:

The room, supposedly a suite, was the smallest hotel room I can remember staying in.

2025-09-27 via Nuitee
L
Laura
8
Pros:

Loved the coffee, breakfast options, and staff.

Disliked the tiny pool.

Room had ants 😶

2025-09-22 via Nuitee
J
Julie
10
Best Place to Stay in Abilene!!
Pros:

This was an amazing place. This is the only hotel I will stay in Abilene, TX from now on. It was super clean, excellent service provided by staff, amazing breakfast, and great pool!!

2025-09-19 via Nuitee
Y
Yarelys extended_group us
9
2025-08-31 via Nuitee
G
George
8
Pros:

Staff was excellent, all amenities were spot on. Only thing was the pillows, flat at best.

2025-08-25 via Nuitee
J
Jennifer couple us
10
2025-08-23 via Nuitee
B
Billy couple us
9
2025-08-18 via Nuitee
C
Cynthia family_with_children us
10
Excellent
Pros:

Breakfast was great- addition of microwave to melt the butter on ice would be great

Cons:

N/A

2025-08-15 via Nuitee
J
Joel extended_group us
7
2025-07-20 via Nuitee
L
Lisa family
6
Pros:

Room was adequate but not great. We were given a handicapped room, which we didn’t need. We had a suite with a separate bedroom, thought it came with a king size bed, but it did not. Bedroom door would not close, it left a 2-3 inch gap. A/C blew directly on you whether in the bed or in sitting area. We had 2 shampoo bottles and one condition bottle in our shower, no body wash, we did however get a miniature soap bar. The breakfast was good.

2025-07-13 via Nuitee
B
Braelynn couple us
8
2025-07-07 via Nuitee
J
Jana
10
Pros:

Hotel was wonderful! Staff was professional, friendly and helpful. Room was very clean and nicely stocked with bath towels, coffee, tea, etc.

2025-06-22 via Nuitee
L
Lela family
10
Pros:

Great hotel! Friendly staff!!

2025-06-08 via Nuitee
M
Mari
10
Pros:

So friendly and accommodating! Very clean!

2025-06-06 via Nuitee
C
C Michelle
10
Pros:

We enjoyed our stay and everyone was so accommodating. They ladies working breakfast were so sweet and took pride in the foods taste and presentation. One lady was super amazing so cheerful and kind.

2025-06-01 via Nuitee
R
Richard
10
Pros:

Clean, nice breakfast

2025-05-30 via Nuitee