Windermere Hotel

Hotels
9 (168 reviews)
Lumheh, Umpling, Near B.S.F Gate, No.04, Neigrihms Cir Rd, Shillong, Meghalaya 793006 , Shillong , in

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Polite staff
Spacious rooms
Cons:
Staff unprofessionalism in dining
Issues with room quality
Construction noise
Limited Wi-Fi

Categories

Cleanliness
8.5
The property was mentioned as very clean.
Service
9.5
Staff was very polite and helpful, but some cons regarding unprofessional behavior in dining.
Location
9.5
Great location away from the city with beautiful views.
Room Quality
8
Some complaints about the basic category rooms being below standard.
Amenities
9.5
Good facilities including a temperature regulated pool.
Value for Money
8.5
Some reviews indicating issues with pricing, especially regarding breakfast charges.
Food and Beverage
9
Excellent food quality with both continental and Indian dishes found to be delicious.
Overall Experience
9.5
Overall reviews were very positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:41

Property Description

Scenic Garden and Terrace:
Windermere Hotel offers a serene garden and a charming terrace for guests to unwind and enjoy the beautiful surroundings.

Family-Friendly Amenities:
The hotel features a children's playground and an indoor pool, making it a perfect choice for families looking to have a fun and relaxing stay.

Modern Comforts and Convenience:
Each guest room is equipped with essential amenities such as a flat-screen TV, safety deposit box, and complimentary WiFi, ensuring a comfortable and convenient stay for all guests.

To book your stay at Windermere Hotel and experience luxury in the heart of Shillong, contact us now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 168 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
S
Shikha solo_traveller in
8
Pros:

Peaceful and scenic

Cons:

No places nearby for food.

2026-05-22 via Nuitee
K
Khan extended_group in
9
2026-05-20 via Nuitee
S
Sanghamitra couple gb
10
Pros:

Perfect location and very friendly staff

Cons:

Everything was perfect

2026-05-03 via Nuitee
N
Neelam solo_traveller in
10
2026-04-25 via Nuitee
V
Venkatachalam extended_group in
9
Pros:

Widely spread and serene

Cons:

While checking in at 2pm, rooms were not ready
Restaurant was not serving liquor

2026-04-20 via Nuitee
J
Jagjit couple ca
10
Very good
Pros:

Very good

Cons:

Confusing names of two Windermere properties besides each other. We entered the Windermere Resort first.

2026-03-29 via Nuitee
R
Rahul couple in
9
Excellent / Fabulous service and staff
2026-03-28 via Nuitee
E
Ellen solo_traveller in
8
2026-03-25 via Nuitee
D
Deepanjan family_with_children in
9
Pros:

All

Cons:

Location

2026-03-25 via Nuitee
A
Arulmozhi family_with_children in
9
2026-03-12 via Nuitee
H
Hmar couple in
9
2026-03-08 via Nuitee
N
Nandeesh couple in
9
Pros:

Property is very good. Good location and peaceful environment.

2026-03-07 via Nuitee
S
Surajit extended_group in
10
2026-02-22 via Nuitee
C
Charleston family_with_children in
10
Pros:

Clean property and large rooms

Cons:

Na

2026-01-26 via Nuitee
D
Dr Rahul family_with_children in
10
Pros:

Thank you

2026-01-20 via Nuitee
S
Swarali extended_group in
10
2026-01-19 via Nuitee
S
Sachin solo_traveller in
10
2026-01-19 via Nuitee
B
bhagyashree couple in
9
2026-01-17 via Nuitee
K
Kadian family_with_children in
10
Pros:

Services n food

2026-01-05 via Nuitee
P
Poornima P family_with_children in
9
2026-01-04 via Nuitee