Tru By Hilton Janesville

Hotels
•
Tru by Hilton
9.3 (281 reviews)
2702 Pontiac Place , Janesville , us

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
AC issues
Breakfast quality expectations
Room noise

Categories

Cleanliness
9.38
Clean and stylish; cleanliness repeatedly mentioned positively.
Service
9.85
Staff described as friendly and helpful on multiple accounts.
Location
9.39
Good location for working on routes; downtown access commended.
Room Quality
8.84
Rooms describe a few issues but overall comfortable.
Amenities
8.87
Amenities well-reviewed but some suggestions for improvement.
Value for Money
9.33
Guests feel they received good value for their stay.
Food and Beverage
8.88
Breakfast described as fair; some guests expected more quality.
Overall Experience
9.85
Most reviews reflect a very positive experience, with several return visits indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Modern Rooms with Air Conditioning

Concierge Service at Reception

Nearby Attractions and Airport Access

Book your stay at Tru By Hilton Janesville today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 281 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.85
M
Madeline • couple • us
7
Pros:

Plenty of towels in the bathroom. The most I’ve ever had at a hotel.

Cons:

The continental breakfast wasn’t very good. The eggs and sausages were lukewarm and the bread items were very picked over with not a lot to choose from. For example, it stated there was whole wheat bread but there were only 4 pieces of white bread.

2026-08-15 • via Nuitee
S
Shellani • couple • us
9
Overall met all expectations other than not being cleaned when we stepped out
Pros:

The breakfast was good. Liked the location.

Cons:

We were unaware we had to ask to have the room cleaned, bed changed an clean towels after the first night on a two night stay.

2026-08-11 • via Nuitee
J
Jody • couple • us
8
Cute place, great staff….hard to find the entrance from the main road.
Pros:

Fun aesthetic…youthful and colorful!

Cons:

We understood the vinyl flooring, but my husband was a little Leary at first

2026-08-05 • via Nuitee
C
Charles • couple • us
9
2026-07-20 • via Nuitee
L
Leandro • solo_traveller • br
10
Tudo ótimo
Pros:

Tudo muito bom

2026-07-17 • via Nuitee
T
Tina • solo_traveller • us
9
Pros:

Great location, staff was wonderful, everything was very clean

Cons:

It was very hot during our stay and our room did not cool off that fast, so we kept our blinds closed. Staff came in to clean the room while we were gone, opened the blinds, instead of leaving them closed...came back to a hot room.

2026-07-07 • via Nuitee
H
Hoffmann • couple • us
9
2026-06-28 • via Nuitee
J
Jason • extended_group • us
6
2026-06-27 • via Nuitee
K
Keith • couple • us
10
Comfortable, practical and a good location.
Pros:

Close to work

Cons:

No comment

2026-06-25 • via Nuitee
A
Amy • couple • us
10
2026-06-23 • via Nuitee
K
Katie • couple • us
7
2026-06-21 • via Nuitee
L
Laura • family_with_children • us
10
This was the first time trying this hotel and from the moment we walked in, we loved it. The staff was very friendly and
Pros:

Very friendly staff, very clean and the most quiet hotel I’ve stayed in!

Cons:

Not having a microwave or freezer in the room

2026-06-15 • via Nuitee
J
Jocelyn • extended_group • us
10
Pros:

It was fresh & modern as well as exceptionally clean.

Cons:

Nothing

2026-06-13 • via Nuitee
P
Phyllis • couple • us
7
2026-06-08 • via Nuitee
O
Oralia • family_with_children • us
10
Pros:

Wonderful! I like to be comfortable bed. More clean room.

Cons:

N/A

2026-06-01 • via Nuitee
J
John • solo_traveller • at
10
Pros:

Very friendly staff, very nice room and very comfortable

2026-05-29 • via Nuitee
J
Justin • solo_traveller • us
10
2026-05-23 • via Nuitee
J
Justin • couple • us
10
2026-05-18 • via Nuitee
P
Petya • family_with_children • us
10
Very nice hotel to stay in a plaza with lots of stores and places to eat
Pros:

Very nice hotel. New. Very cozy and clean.

Cons:

Nothing

2026-05-15 • via Nuitee
S
Steven • solo_traveller • us
8
2026-05-11 • via Nuitee