SpringHill Suites by Marriott Roanoke North

Hotels
•
SpringHill Suites
9.4 (247 reviews)
8171 Gander Way , Roanoke , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Comfortable beds
Good breakfast options
Convenient location
Cons:
Dirty towels
Limited breakfast options
Uncomfortable bed in one review

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues, including dirty towels and hair in the bedding.
Service
10
Excellent service and attention from hotel staff, with positive mentions of helpfulness.
Location
9.7
Good location with easy access, as per guest comments.
Room Quality
9.7
General sentiment favored comfort and cleanliness of rooms.
Amenities
9.2
Breakfast options were good, although limited.
Value for Money
9.2
While room rates are seen as high, the overall experience justifies it.
Food and Beverage
8.7
Breakfast variety could be improved, particularly for protein options.
Overall Experience
10
Overall positive feedback, with guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Convenient Location
Modern Amenities
Complimentary Services

Situated in Roanoke, 11 km from Civic Center, SpringHill Suites by Marriott Roanoke North features accommodation with a fitness centre, free private parking, a restaurant and a bar. Located around 12 km from Science Museum of Western Virginia Hopkins Planetarium, the hotel is also 18 km away from Mill Mountain Zoo. The hotel offers an indoor pool and a 24-hour front desk and free WiFi throughout the property.

Guests at the hotel can enjoy a buffet breakfast.

Guests can make use of the business centre or relax in the snack bar.

Roanoke Airport is 4 km from the property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 247 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
N
Nathan • solo_traveller • us
1
Disappointed
Pros:

This is the first time visiting as I was in town for work. The place was very nice, and everyone was friendly.

Cons:

I stayed Monday through Thursday morning. My place didn't get cleaned or touched the whole time I was there. When I came back the first time after work I was like dang, they didn't clean my room or trash. The next morning, I told the front desk to please have someone clean my room. They asked if my do not disturb was on my door. I told them it wasn't. They said they would get someone to clean it. Came back from work again and STILL did not clean my room. No, clean sheets, no clean towels, no trash taken out. So, I went downstairs and said something that night and morning. All I got was sorry. So don't know if I'll come back to that one after this.

2026-09-04 • via Nuitee
C
Colleen • couple • us
10
2026-08-28 • via Nuitee
J
Jessica • family_with_children • us
10
2026-08-24 • via Nuitee
R
Robert • solo_traveller • gb
10
Pros:

Excellent welcome, efficient and very friendly

Cons:

Nothing everything good !

2026-08-22 • via Nuitee
T
Tkemah • couple • us
6
Pros:

I love that the property was very neat, clean, and very nice

Cons:

I did not like that the water in the shower was not hot at all and the water stopped while I was taking a shower

2026-08-10 • via Nuitee
G
Glenn • family_with_children • us
10
2026-08-09 • via Nuitee
K
Kevin • couple • us
7
Good Hotel
Pros:

breakfast was good, overall the hotel was good!

Cons:

A good stay at a hotel starts with a good sleep, when your pillows are thinner then pancakes you can't get a good night sleep, a combo of thin - thicker pillows would be appreciated. Woke with a kink in the neck due to lack of support. Because of this I can't rate the hotel any higher.

2026-08-07 • via Nuitee
M
MAJED • family_with_children • sa
10
2026-08-03 • via Nuitee
G
Giles • couple • us
10
2026-06-23 • via Nuitee
S
Shankaranarayanan • solo_traveller • us
9
2026-06-21 • via Nuitee
M
mijuong • solo_traveller • us
10
2026-06-18 • via Nuitee
J
Jim • family_with_children • us
9
2026-06-16 • via Nuitee
C
CYLENA • couple • us
10
2026-06-15 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Everything

2026-06-15 • via Nuitee
W
wu • extended_group • us
9
2026-06-11 • via Nuitee
C
christina • family_with_children • us
10
2026-06-10 • via Nuitee
A
April • couple • us
7
It was great staff and facility but needs serious attention to cleanliness. and needs serious attention to cleanliness a
Pros:

Excellent friendly staff. The electronic mirrors in bathroom were extremely modern and high tech. The layout was great. The beds were cozy and comfy. Breakfast was great.

Cons:

There were obvious white dripping stains on the glass doors leading to the restroom, a couple flying ants in the restroom area, and a funky body scent on the bed spread.

2026-06-09 • via Nuitee
D
David Kessler • couple • us
10
Wonderful facility
Pros:

Excellent staff, and the rooms were very well designed

2026-06-05 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

Everything. Highly recommend.

Cons:

Nothing

2026-06-04 • via Nuitee
G
Gary • solo_traveller • us
10
Will stay again
Pros:

Convenient location right off I-81. Quick and easy check-in and check-out. Friendly staff. Clean room. Tasty breakfast with a nice variety of items from which to choose. We would definitely stay there again.

Cons:

There was nothing we didn't like about our stay.

2026-06-04 • via Nuitee