SpringHill Suites by Marriott Roanoke North

Hotels
•
SpringHill Suites
9.4 (213 reviews)
8171 Gander Way , Roanoke , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Comfortable beds
Good breakfast options
Convenient location
Cons:
Dirty towels
Limited breakfast options
Uncomfortable bed in one review

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues, including dirty towels and hair in the bedding.
Service
10
Excellent service and attention from hotel staff, with positive mentions of helpfulness.
Location
9.7
Good location with easy access, as per guest comments.
Room Quality
9.7
General sentiment favored comfort and cleanliness of rooms.
Amenities
9.2
Breakfast options were good, although limited.
Value for Money
9.2
While room rates are seen as high, the overall experience justifies it.
Food and Beverage
8.7
Breakfast variety could be improved, particularly for protein options.
Overall Experience
10
Overall positive feedback, with guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Convenient Location
Modern Amenities
Complimentary Services

Situated in Roanoke, 11 km from Civic Center, SpringHill Suites by Marriott Roanoke North features accommodation with a fitness centre, free private parking, a restaurant and a bar. Located around 12 km from Science Museum of Western Virginia Hopkins Planetarium, the hotel is also 18 km away from Mill Mountain Zoo. The hotel offers an indoor pool and a 24-hour front desk and free WiFi throughout the property.

Guests at the hotel can enjoy a buffet breakfast.

Guests can make use of the business centre or relax in the snack bar.

Roanoke Airport is 4 km from the property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 213 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
C
Criselda • couple • us
4
Pros:

The location was good.

Cons:

Very dirty and no one on duty who could make decisions. The towels had red stains, not sure what it was but very disgusting. Additionally, there was clumped hair when I pulled back the comforter.

2026-01-20 • via Nuitee
P
Patricia • couple • us
10
Highly satisfying experience. This hotel would be our choice again.
Pros:

The breakfast buffet was convenient, though fairly limited.

2026-01-20 • via Nuitee
T
Thomas • couple • us
9
2026-01-19 • via Nuitee
J
Jarrod • family_with_children • us
9
2026-01-19 • via Nuitee
M
Michael • couple • us
10
We loved this hotel!. Great staff, management, and overall style of this hotel. Super clean and comfortable. No detail w
Pros:

Modern facility and very well appointed. The manager of the property even walked the hallways to check on guests.

2026-01-19 • via Nuitee
W
William • couple • us
10
Pros:

They need too have real eggs and a turkey bacon

Cons:

The breakfast

2026-01-15 • via Nuitee
Y
Yolanda • couple • us
8
My stay was very pleasant and I look forward to staying again.
Pros:

The location and how well clean the rooms are and the hotel as a whole.

Cons:

I’m not a big fan of the breakfast meat. There should be several protein options (aside from eggs) for those that don’t eat or are allergic to pork products such as myself. I’ve noticed at some other hotels that they offer chicken or turkey products as well as pork so you’re getting a meat protein alongside eggs. All the other breakfast items are always fresh and well laid out….thank you!

2025-12-29 • via Nuitee
B
BRENDA • couple • us
10
100% happy we chose this stay.
Pros:

Seems brand new! Very spacious, clean, comfortable, and easy location off the highway.

Cons:

Nothing.

2025-12-28 • via Nuitee
D
Damain • solo_traveller • us
10
It was clean, comfortable and neat.
Pros:

I liked the cleanliness and all around feel of the property.

Cons:

I didn’t find anything that I didn’t like to be honest.

2025-12-17 • via Nuitee
C
Cheryl • couple • us
8
A very comfortable space!
Pros:

Nice and clean

2025-12-15 • via Nuitee
P
Paul • couple • us
9
Pros:

Very friendly staff, and very good included breakfast.

Cons:

I always think hotel rooms are to expensive but this room was clawn a comfortable

2025-12-05 • via Nuitee
J
Jefferson • family_with_children • us
10
2025-12-03 • via Nuitee
R
Richard • couple • us
9
Pros:

It was very quiet and relaxing

2025-12-03 • via Nuitee
J
Jeremy • couple • us
6
Pros:

Like the building, breakfast, the room. Everything except the bed was not comfortable.

Cons:

Just the bed, not comfortable.

2025-11-21 • via Nuitee
A
Anna • solo_traveller • us
8
2025-11-17 • via Nuitee
T
TERRY • couple • us
8
Very nice and clean
Pros:

All was great

2025-11-12 • via Nuitee
R
Ruth • couple • us
10
2025-11-01 • via Nuitee
D
Diane • couple • ca
10
2025-10-17 • via Nuitee
D
Dakota • couple • us
10
2025-10-08 • via Nuitee
A
Andres • partner
10
Pros:

Excellent service and attention from the hotel staff. They did give us options responding to our needs. Great team in this hotel. Very clean and well kept.

2025-09-24 • via Nuitee