Home2 Suites By Hilton West Chester Cincinnati

Hotels
•
Home2 Suites by Hilton
9.1 (213 reviews)
9246 Schulze Drive , West Chester , US

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good value for money
Convenient location
Cons:
Issues with bed comfort
Cleanliness issues noted in bathrooms
Hot food quality at breakfast could improve

Categories

Cleanliness
8.49
Several reviews mention the hotel being clean, but there were complaints about specific cleanliness issues in the bathroom.
Service
9.46
Many reviews praised the friendly and helpful staff, noting their exceptional service.
Location
9.5
The hotel's location was frequently mentioned as convenient, with close proximity to stores and dining options.
Room Quality
8.95
Most guests appreciated the quality and size of the rooms, although a few had issues with the bed comfort.
Amenities
8.98
General feedback on amenities like breakfast was positive, though there were minor critiques on the hot food quality.
Value for Money
9.44
Guests felt the hotel provided good value considering the amenities and service.
Food and Beverage
8.49
Breakfast options received mixed reviews with general satisfaction but noted areas for improvement.
Overall Experience
9.46
Most guests were highly satisfied with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:46

Property Description

Modern Amenities
Enjoy air conditioning and a TV in every room at Home2 Suites By Hilton West Chester Cincinnati.

Convenient Location
Located within close proximity to popular attractions like Kings Island, Cincinnati Zoo, and Newport Aquarium.

24-Hour Front Desk
Feel at ease with our helpful staff available around the clock to assist you during your stay.

Call now to book your stay at Home2 Suites By Hilton West Chester Cincinnati and experience comfort and convenience like never before!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 213 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.46
A
Ashley • couple • us
9
2026-10-27 • via Nuitee
H
Harley • family_with_children • us
6
Good location but not worth the cost
Pros:

It was clean and close to Kings Island

Cons:

I paid for a suite with a sleeping area separated from the living area and did not receive what I paid extra for!

2026-10-25 • via Nuitee
J
Janée • family_with_children • us
8
Had a good time
Cons:

No lock on the bathroom door. The pool was very small. The pillows were too soft.

2026-10-23 • via Nuitee
A
Amy • family_with_children • us
8
Cons:

Staff was not friendly at all during check in. Did not give any kind of information. Literally just gave me my key. He didn’t say room number where it was located, didn’t say anything about breakfast in the morning. Came across like I was a bother. Other than the unfriendly service the hotel was clean and comfortable .

2026-10-09 • via Nuitee
O
Olaf • extended_group • de
8
Gut ausgestattetes Hotel
2026-10-07 • via Nuitee
A
Aldo • family_with_children • us
9
2026-09-18 • via Nuitee
M
Maculangan • couple • us
10
Excellent stay
Pros:

Place is very clean

Cons:

I like everything about it.

2026-09-11 • via Nuitee
J
Jeremy • family_with_children • us
10
2026-09-07 • via Nuitee
N
Natale • solo_traveller • us
8
2026-09-04 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Very clean and large rooms

Cons:

Staff was not super friendly and couldn't find my reservation because they were looking for the wrong numbers.

2026-08-31 • via Nuitee
L
Lea Anne • couple • us
6
Nice staff, comfortable beds, probably won’t stay there again.
Pros:

Comfortable beds, friendly staff and great location

Cons:

The fragrance used when entering the building was overwhelmingly strong, shower is not private, decor is very drab in the hall walls ,and somewhat noisy.

2026-08-22 • via Nuitee
A
Adam • couple • us
10
Pros:

The location was amazing, Raheem manages breakfast every morning, as if you’re entering his own home, and Amy clearly has full control the entire front of the house.

2026-08-21 • via Nuitee
A
Amber • couple • us
10
2026-08-17 • via Nuitee
N
natasha • family_with_children • us
8
Great except for the pool
Pros:

Nice and clean. Good size room.

Cons:

The indoor “heated” pool was NOT heated! It was like an ice bath!

2026-08-10 • via Nuitee
A
Abbi • family_with_children • us
9
2026-08-03 • via Nuitee
K
kitt • solo_traveller • us
9
Perfect hotel stay
Pros:

Clean, friendly staff, and the breakfast was fantastic.

2026-08-02 • via Nuitee
R
Renee • family_with_children • us
10
Was perfection
Pros:

Even tho there were a lot of kids and noisy, the rooms were very quiet. The front desk people were outstanding and so were all the other employees

Cons:

Cheaper bottles of water. $7 is a bit much

2026-07-21 • via Nuitee
D
Dona • couple • us
1
Rude
Pros:

Poor customer service

Cons:

Everything

2026-07-21 • via Nuitee
T
Tami • family_with_children • us
10
Great!
Pros:

Loved this property! The room was clean, breakfast was great, staff was friendly, and it’s in a good, safe location!

Cons:

Nothing to say

2026-07-20 • via Nuitee
C
Cody • solo_traveller • us
8
Pros:

Cleanliness and happy staff

2026-07-10 • via Nuitee