Home2 Suites By Hilton West Chester Cincinnati

Hotels
Home2 Suites by Hilton
9.1 (193 reviews)
9246 Schulze Drive , West Chester , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Front desk (limited hours)
Express check-in
Access to nearby indoor pool
Fitness facilities (surcharge)
Secured parking
Swimming nearby

Review Highlights

Pros:
Clean hotel
Friendly staff
Good value for money
Convenient location
Cons:
Issues with bed comfort
Cleanliness issues noted in bathrooms
Hot food quality at breakfast could improve

Categories

Cleanliness
8.49
Several reviews mention the hotel being clean, but there were complaints about specific cleanliness issues in the bathroom.
Service
9.46
Many reviews praised the friendly and helpful staff, noting their exceptional service.
Location
9.5
The hotel's location was frequently mentioned as convenient, with close proximity to stores and dining options.
Room Quality
8.95
Most guests appreciated the quality and size of the rooms, although a few had issues with the bed comfort.
Amenities
8.98
General feedback on amenities like breakfast was positive, though there were minor critiques on the hot food quality.
Value for Money
9.44
Guests felt the hotel provided good value considering the amenities and service.
Food and Beverage
8.49
Breakfast options received mixed reviews with general satisfaction but noted areas for improvement.
Overall Experience
9.46
Most guests were highly satisfied with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:46

Property Description

Modern Amenities
Enjoy air conditioning and a TV in every room at Home2 Suites By Hilton West Chester Cincinnati.

Convenient Location
Located within close proximity to popular attractions like Kings Island, Cincinnati Zoo, and Newport Aquarium.

24-Hour Front Desk
Feel at ease with our helpful staff available around the clock to assist you during your stay.

Call now to book your stay at Home2 Suites By Hilton West Chester Cincinnati and experience comfort and convenience like never before!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 193 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.46
S
Sienna family_with_children us
10
A great weekend home away from home!
Pros:

Very clean and spacious!

2026-04-20 via Nuitee
A
Amanda family_with_children us
10
Welcoming and friendly
Pros:

The facility was nice and clean. There was a ton of events going on this weekend including soccer and dance competitions. The front desk and staff did a great job making sure that the teams did not wreck havoc and cause others to want to leave. Environment was welcoming and clean. I had booked through booking.com, and I ended up only needing one night. I was charged for 2 nights, but once I made the staff aware they fixed my problem with no issues.

Cons:

No complaints

2026-04-13 via Nuitee
J
Jeff family_with_children us
10
Great stay
Pros:

the breakfast was exceptional and the room was clean and very spacious
location was good but travel time wasn't easy to our venue

2026-04-07 via Nuitee
D
Dawn couple us
10
Great Hotel
Pros:

The property was conveniently located to restaurants, Butler County Donut Trail, main highways etc

2026-04-05 via Nuitee
L
Larasha couple us
10
2026-03-27 via Nuitee
P
Paige couple us
9
2026-03-20 via Nuitee
N
Nicole family_with_children us
1
Disappointed in reservations and room readiness
Pros:

They gave away our room and we were forced to find a new hotel at 10:30 at night with two kids after driving for 4 hours!

2026-03-16 via Nuitee
H
Hernandez extended_group us
8
2026-03-02 via Nuitee
P
Paige couple us
10
2026-03-02 via Nuitee
A
Allison family_with_children us
9
2026-03-01 via Nuitee
M
Monte solo_traveller us
8
Pros:

Staff was very friendly. Room was comfortable and relaxing.

Cons:

Breakfast was lacking, juice machine was broken and hot food was not really warm. maybe add a microwave to heat to a hotter temperature.

2026-02-26 via Nuitee
H
Heather family_with_children us
10
2026-02-24 via Nuitee
E
eugenio couple us
3
Dirty room.
Pros:

Nice big layout of room

Cons:

Arrived at hotel to a dirty room food on floor pillows and bedspread, dirty had to ask housekeeping to come clean and they did a bad job at that so I didn't bother to call them back.My wife ended up cleaning it herself.Said we tried to enjoy a vacation.Had a clean like we're at home

2026-02-23 via Nuitee
A
Akimbi couple us
10
2026-01-22 via Nuitee
A
Akimbi couple us
10
2026-01-22 via Nuitee
K
Karla solo_traveller us
9
Pros:

Was very clean. The staff was friendly. The location was good

Cons:

The bed was a little lumpy on the one side.

2026-01-20 via Nuitee
J
Jennifer family_with_children us
10
Great views, quiet and clean rooms, awesome breakfast!
Pros:

The breakfast was fire, rooms were impeccable and the customer service representatives were just as sweet as can be. Could not have asked for a better stay and would definitely recommend to anyone looking for a place to stay in this area.

2026-01-19 via Nuitee
G
Gurtejvir couple us
10
2026-01-19 via Nuitee
J
Joanna couple us
10
2026-01-19 via Nuitee
O
O couple us
8
Warm
Pros:

Looked the interior decor in bedroom and lobby.

Cons:

The pool was not heater and I could swim.

2026-01-17 via Nuitee