Courtyard by Marriott Nashville Smyrna

Hotels
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Courtyard by Marriott
9.7 (77 reviews)
411 Potomac Place , Smyrna , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great amenities
Convenient location
Cons:
No significant cons mentioned

Categories

Cleanliness
9.6
The hotel is exceptionally clean as emphasized in multiple reviews.
Service
10
The staff is described as friendly and helpful, contributing positively to the experience.
Location
9.6
The location is noted for its convenience and proximity to events and downtown Nashville.
Room Quality
9.6
Rooms are clean, comfy, and modern, indicating a high quality.
Amenities
9.6
Included amenities like a pool, Starbucks, and bar enhance the guest experience.
Value for Money
9.6
High overall value as indicated by consistently positive reviews.
Food and Beverage
9.6
Provided meal options are part of the praise, supporting the high rating.
Overall Experience
10
Guests consistently express high satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:47

Property Description

Luxurious Amenities
Courtyard by Marriott Nashville Smyrna offers a seasonal outdoor swimming pool, fitness centre, and a shared lounge for guests to enjoy.

Dining and Entertainment
Indulge in delicious meals and drinks at the on-site restaurant and bar, perfect for relaxing after a day of exploring the city.

Convenient Location
With popular attractions like Lane Motor Museum and Johnny Cash Museum just a short drive away, Courtyard by Marriott Nashville Smyrna is the ideal choice for your stay in Smyrna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 77 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
M
Michelle • couple • us
10
Great Stay
Pros:

Quiet rooms, beds were comfortable and facilities and rooms clean. Staff was very helpful & friendly

Cons:

No free breakfast

2026-08-11 • via Nuitee
O
Oscar • couple • us
9
2026-07-09 • via Nuitee
A
Alen • family_with_children • us
8
2026-07-06 • via Nuitee
Y
Yvette • solo_traveller • us
7
2026-07-02 • via Nuitee
B
Brett • family_with_children • us
6
Pros:

Honestly everything else was great

Cons:

Creepy guy at bar. Was being rude to staff, I felt bad for front desk lady and bartender. That guy killed the bar. I double checked that staff was ok after taking our two babies upstairs after he made our family uncomfortable.

He should be banned. I heard some background. Please do your staff a service and guests, stop that guy from coming in.

2026-06-29 • via Nuitee
K
Khalil • couple • us
10
2026-06-15 • via Nuitee
M
Maciej • solo_traveller • ch
8
2026-05-27 • via Nuitee
J
Jatonnia • couple • us
10
2026-05-26 • via Nuitee
M
Mary • solo_traveller • us
2
Pros:

The bed was comfortable.

Cons:

I normally don’t leave bad reviews, but our stay here was very disappointing. At check-in, the staff never properly registered us into the system, which caused our room to show as vacant. Because of this, two unknown people walked into our room while we were inside getting dressed because they had apparently been assigned the same room number. That was completely unacceptable and honestly felt unsafe.
We did report the issue and were given complimentary breakfast for the rest of our stay, but unfortunately the breakfast was not good at all and I wouldn’t recommend it.
There were several other issues throughout our stay as well:
• The bathroom fan was broken.
• The room had a coffee pot but no stirrers, sugar, creamer, napkins, or paper towels.
• There was no safe in the room.
• Housekeeping only partially cleaned the room. They made the bed but did not change the sheets or comforter even after coffee had been spilled on them. Trash was not taken out, the floor wasn’t swept, and the restroom wasn’t cleaned — they only replaced towels.
• It was raining during our stay and I slipped near the entrance because the caution sign was left laying flat on the ground instead of standing upright to warn guests that the floor was slippery.
Overall, this was a very frustrating experience and not what we expected from a hotel stay.

2026-05-26 • via Nuitee
J
Jatonnia • couple • us
10
2026-05-26 • via Nuitee
E
Erika • solo_traveller • us
10
Pros:

The staff was friendly and professional, the location was very nice and convenient, and the room, lobby, and elevators were clean.

Cons:

I don't have any complaints.

2026-05-11 • via Nuitee
C
Carol • couple • us
10
Pros:

Very clean. Extremely comfortable bed. Convenient location.

2026-05-07 • via Nuitee
K
Kelli • couple • us
10
2026-03-28 • via Nuitee
C
Connie • couple • us
8
Comfortable , very nice employees
Pros:

Nice

Cons:

Nothing

2026-02-10 • via Nuitee
M
Melany • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Karla • couple • us
10
2026-01-03 • via Nuitee
S
Samaria • couple • us
10
2025-12-27 • via Nuitee
L
Look15 • solo_traveller • pl
8
2025-12-12 • via Nuitee
A
Andrew
10
Pros:

Staff left dirty linens in the shower… not a big deal, but I didn’t want to have to move them.

2025-10-04 • via Nuitee
V
Vanessa • family_with_children • us
10
Pros:

Very beautiful and extremely clean. Staff is friendly and helpful. Will definitely be staying next time we come to town

Cons:

Loved everything!!

2025-10-03 • via Nuitee