Best Inn

Hotels
3.6 (10 reviews)
7237 Troy Highway , Pike Road , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
None specifically mentioned in the provided review
Cons:
Dirty rooms
Cigarette smoke odors
Poor staff attitudes

Categories

Cleanliness
3.5
Guests expressed significant dissatisfaction with the cleanliness of the rooms, particularly mentioning dirty carpets and strong cigarette smoke odors.
Service
4
Guests reported negative experiences with staff and management, specifically mentioning attitudes and unwarranted room entry attempts.
Location
5.5
No specific comments provided about the location.
Room Quality
3.5
Guests found the rooms to be dirty and uncomfortable, causing hesitation to walk on the carpet without shoes or socks.
Amenities
5
No specific comments provided about the amenities.
Value for Money
4
No specific comments provided about the value for money aspect.
Food and Beverage
5
No specific comments provided about the food and beverage services.
Overall Experience
4
Overall, guests had a negative experience due to cleanliness issues and negative interactions with staff and management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 03:56

Property Description

Charming Garden Views
Escape to Best Inn, where you can enjoy charming garden views from your air-conditioned room with free WiFi. Experience comfort and convenience with our room service and 24-hour front desk.

Modern Amenities
Each room at Best Inn is equipped with a desk and a flat-screen TV for your entertainment. Rest easy with our plush bed linen and fluffy towels provided in every room.

Convenient Location
Located just 21 km from both Alabama Capitol and Civil Rights Memorial, Best Inn is the perfect place to stay during your visit. Book now and experience the best of Pike Road at Best Inn.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

3.6
Based on 10 reviews
Cleanliness: 3.5
Service: 4
Location: 5.5
Room Quality: 3.5
Amenities: 5
Value for Money: 4
Food and Beverage: 5
Overall Experience: 4
M
Montgomery young couple us
3
1-10
Cons:

I didn’t like how the rooms just looked and felt dirty like I didn’t want to walk on the carpet without shoes or socks on! I also didn’t like when we went to stay longer bc we were in town another night, how the staff and or management caught attitudes and kept trying to come in our room! Non smoking rooms that smelt like straight cigarettes!

2025-06-04 via Nuitee
A
Alexander review category business travellers us
1
Bad
2025-06-02 via Nuitee
S
Sami family with young children us
1
The staff were incredibly inappropriate and the room was disgusting.
Pros:

I liked absolutely nothing about the place or encounter I had with the manager and will be disputing my payment to this Inn with my bank seeing as we didn’t stay past the 3 hour mark.

Cons:

Where do I even begin:
-Non smoking room that reeked of cigarette.
-Roach feces on smoke alarm
-Leaky faucet in bathroom
-Dirty beds that smelled like human body odor
-Cigarette holes burned through pillow case

But that’s not even the worst. I am a single mother and I had my 3 year old daughter with me. Someone tell me how it was appropriate for the hotel manager to knock on the door and then push himself into our room without being invited??? What followed after was just flat out sketchy. He had a remote in his hand when he came in and started messing with my tv even though I declined. He turned it on and then left the room with the remote he walked in with. I tried to turn the tv off with the remote that was already in the room and the tv kept acting like it was going to turn off and then would come right back on to the same religious program he turned on. Flat out weird. I had to unplug the tv from its power source to make it stop. The place was absolutely disgusting.

2025-01-21 via Nuitee
D
Donnie young couple us
6
Pleasant
2024-11-18 via Nuitee
W
Walden review category business travellers us
1
Cheap and out of the way
Pros:

There was no breakfast and it is not clean at all but one of the cheapest around

Cons:

I was scared to touch anything

2024-09-07 via Nuitee
P
Peterson review category business travellers us
7
It was a overall peaceful stay.
Pros:

It was quiet and room was clean. Staff was friendly and accommodating as possible. Was given clean towels upon request. There was truck stop next door to buy hot foods but wasn't open 24 hrs.

Cons:

Ac could have better maintained, bathroom needed better attention. Only one ice machine that runs out of ice at times. No microwave in room to heat food and no on-site laundry room if you needed to do laundry.

2024-08-16 via Nuitee
M
Matthew young couple us
4
Disappointing
2024-05-06 via Nuitee
V
Vanessa
2
Pros:

It was horrible very run down and old looking it looks and feels like Norman Bates motel. I was looking for something cheap but clean. No microwave as advertised, and the air conditioner is in the bathroom.

2024-04-17 via Nuitee
K
Kathleen young couple us
1
Bad
Pros:

The place was so dirty and stretchy, we didn't stay. Cars with slashed tires in front of rooms. Too many questionable activities going on. The place should be closed.

2024-04-14 via Nuitee
M
Michael
10
Pros:

Room was very nice for the price. The staff is very friendly!

2024-03-28 via Nuitee