Element Charlotte Uptown

Hotels
•
Element by Westin
8.3 (290 reviews)
650 S Caldwell Street , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Comfortable accommodations
Cons:
Difficult location
High parking fees
Noise issues
Limited breakfast choices

Categories

Cleanliness
8.18
Overall, the rooms are mentioned to be clean, but there were some issues with service in the dining area that might imply lapses in attention.
Service
8.95
The staff is generally highlighted as friendly and accommodating, though some specific staff interactions were less positive.
Location
7.69
The location was frequently mentioned as hard to find and problematic for parking, affecting the overall impression.
Room Quality
8.64
The rooms are noted to be nice and comfortable with good amenities, which enhances the overall experience.
Amenities
8.67
The amenities such as the kitchenette and spaciousness of the room were appreciated by guests.
Value for Money
7.63
The high parking fees and additional charges affect perceptions of value for money among guests.
Food and Beverage
8.18
Breakfast received positive mentions, though there were comments about limited choices.
Overall Experience
8.45
Despite some negative aspects, many guests had enjoyable experiences indicating a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 19:38

Property Description

Luxurious Amenities

Element Charlotte Uptown offers an array of luxurious amenities including free bikes for exploring the city, a modern fitness centre, and a stylish shared lounge and bar where guests can unwind after a day of sightseeing.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour front desk, an ATM on-site, and free WiFi throughout the property. The hotel also features a business centre for those traveling for work.

Prime Location

Located less than 1 km from the city centre and just a short 4-minute walk from the iconic NASCAR Hall of Fame, Element Charlotte Uptown is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in the heart of Charlotte? Book your stay at Element Charlotte Uptown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

8.3
Based on 290 reviews
Cleanliness: 8.18
Service: 8.95
Location: 7.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.45
A
Alicia • couple • us
10
Both front desk staff members EXCELLENT CUSTOMER SERVICE
Pros:

EVERYTHING

2026-05-01 • via Nuitee
M
Margaret • solo_traveller • us
7
Great except inital wait for room
Pros:

Location

Cons:

Had to wait over an hour for check in

2026-04-27 • via Nuitee
T
Terrence • extended_group • us
8
2026-04-25 • via Nuitee
J
Jason • family_with_children • us
5
2026-04-21 • via Nuitee
J
jill • family_with_children • us
4
It was not great.
Pros:

Location was fine. Breakfast was good.

Cons:

Was told I could have an early check in when I called in the morning. When we arrived they said we could no longer have it and they would call. The stairs were not usable and there was only one elevator. The were no body towels.

2026-04-20 • via Nuitee
O
omar • solo_traveller • sa
8
Pros:

location

Cons:

expensive

2026-04-04 • via Nuitee
R
Richard • solo_traveller • ch
8
Pros:

Location excellent. Room was very nice and prepped well for arrival. The staff were very friendly. The breakfast was also nice. Gym enjoyable and decently equipped.

Cons:

Only possible negative was that my bed wasnt changed on the day I put the card on the bed and also when my towels were replaced I only got hand towels and not larger bath towels.

2026-04-04 • via Nuitee
F
Frazier • family_with_children • us
8
2026-03-31 • via Nuitee
C
Cathal • couple • ie
10
Would definitely recommend
Pros:

Clean, perfect location

Cons:

Nothing

2026-03-31 • via Nuitee
A
Amy • family_with_children • us
10
Pros:

Clean, nice rooms

2026-03-30 • via Nuitee
A
Ashlyn • couple • us
7
Great location, questionable housekeeping
Pros:

Loved the location, great complimentary breakfast, and the room was comfy. It’s nice to have a studio kitchen.

Cons:

I understand housekeeping is only every other day, but housekeeping didn’t make our bed when they came. They also didn’t leave clean towels even after taking the dirty ones.

2026-03-30 • via Nuitee
S
Shirley • couple • us
10
Pros:

Everything clean and good

2026-03-26 • via Nuitee
S
Sha'Reika • couple • us
8
2026-03-24 • via Nuitee
W
Wells • couple • us
1
Terrible
Cons:

I was charged twice and nobody has been willing to help me get this figured out. Instead I’m being giving the run around.

2026-03-18 • via Nuitee
S
Stephenson • couple • us
8
Pros:

Staff was very helpful and accommodating

Cons:

Busy area with confusing directions. But that's just city driving

2026-03-18 • via Nuitee
H
Hope • solo_traveller • us
9
2026-03-16 • via Nuitee
R
Rhonda • couple • us
10
2026-03-12 • via Nuitee
S
Shirley • couple • us
10
2026-03-11 • via Nuitee
Y
Yasdany • couple • us
10
2026-03-09 • via Nuitee
T
Treva • couple • us
9
I had a great stay the breakfast was great the view was great
Pros:

It was clean customer service was top tier

Cons:

Everything was great

2026-03-09 • via Nuitee