Everhome Suites Chandler Phoenix Fashion Center

Hotels
•
Everhome Suites
8.2 (86 reviews)
3200 West Willis Road , Chandler , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms (many guests)
Friendly and helpful staff
Good location (close to stores/highway)
Comfortable beds and room size
Kitchenette in many rooms
Good value for the price
Cons:
Serious cleanliness issues reported (cockroaches, urine odor, dirty carpets)
Noise from adjacent rooms / thin walls
Inconsistent housekeeping (food left on carpet, limited cleaning)
Occasional maintenance problems (broken lock)
One report of staff refusing refund / reservation availability problems
Kitchen not always well equipped

Categories

Cleanliness
5
Mixed reports: many guests praised clean rooms, but several severe incidents (cockroaches, urine odor, dirty carpets, food left on floor, broken room turnover) significantly reduce this score.
Service
9
Generally described as friendly, helpful and accommodating by multiple guests; some front-desk attempts to assist noted, though one report of refusal to refund/acknowledge a complaint lowers perfection.
Location
9
Multiple mentions of being convenient, close to stores, highway and shopping areas; location is a clear positive in reviews.
Room Quality
7.5
Rooms often described as spacious, comfortable and well-equipped (kitchenette in many units) but issues include thin walls (noise), occasional maintenance problems (broken lock) and inconsistent cleanliness.
Amenities
8.5
Kitchenettes and in-room basics are frequently noted and appreciated; occasional comments that kitchen was not well equipped reduce this slightly.
Value for Money
9
Multiple guests explicitly stated this was a good hotel for the price and the accommodation fee is decent, indicating strong perceived value.
Food and Beverage
8.2
Standard quality for this hotel tier
Overall Experience
9.4
Overall sentiment leans positive for the majority of stays (comfortable rooms, friendly staff, good value), though a few serious cleanliness failures impacted some guests; the cumulative guest experience reported is largely favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Prime Location
Ideal for exploring top attractions such as Phoenix Zoo and Copper Square. Close to Phoenix Convention Center.

Fully Equipped Kitchen
Select rooms feature a kitchen with modern appliances for convenient meal preparation.

Convenient Airport Access
Just 25 km from Phoenix-Mesa Gateway Airport for hassle-free travel arrangements.

Book your stay now at Everhome Suites Chandler Phoenix Fashion Center for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 86 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9.4
L
Latashia • couple • us
10
2026-11-07 • via Nuitee
B
Bridgette • couple • us
8
2026-11-06 • via Nuitee
M
Maria • family_with_children • us
10
2026-11-03 • via Nuitee
W
Wagner • couple • us
9
Great stay
Pros:

Everything

Cons:

The bed a little too firm

2026-11-01 • via Nuitee
D
DK • solo_traveller • us
8
2026-11-01 • via Nuitee
D
DONG KYU • couple • us
7
Pros:

The accommodation fee is decent.

Cons:

During my second stay, the noise from the next room was too loud, making it a bit noisy.

2026-10-27 • via Nuitee
V
Vanessa • family_with_children • us
10
Amazing accomdations for the price and location
Pros:

The room was clean and spacious and very comfortable. The staff was friendly and helpful.

Cons:

Everything was excellent

2026-10-27 • via Nuitee
M
Micheal • extended_group • us
1
Pros:

Nothing

Cons:

They didn't have a room available for me

2026-10-26 • via Nuitee
B
brenda • couple • us
10
Excelent recomended
Pros:

Very comfortable i love it

Cons:

The space and. Clean like home

2026-10-22 • via Nuitee
D
Dale • couple • us
9
2026-10-20 • via Nuitee
O
Octavia • solo_traveller • us
9
Pros:

Close to stores

2026-10-20 • via Nuitee
G
Gabrielle • solo_traveller • us
10
2026-10-20 • via Nuitee
M
molina • couple • us
10
Pleasant stay.
Pros:

The room was very clean, the carpet was very clean, no stains. The kitchen was very clean. The restroom was very clean. Personal was very courteous.

Cons:

There was nothing not to like.

2026-10-19 • via Nuitee
M
Ming An • extended_group • us
1
Worst ever stay and dirtiest room
Pros:

The location is pretty convenient and close to highway and shopping areas.

Cons:

My family and I checked in on 10/7 pretty late at night and had to switch rooms THREE times due to various reasons. The first room smelled like cigarettes. The second room had a broken lock, and the third room smelled very bad. We got another room on the third floor but there were many foods on the carpet, including popcorn, chips, doritos, pasts, etc. We were so exhausted at that point so we didn't request another room. We reached out to the front desk staff the next morning and requested a cancellation and a refund, which was declined due to our making the reservation through Booking.com.
We then requested them to send the cleaning crew to clean the room properly. We saw the cleaning staff while we were leaving the room for the day and thought the room would be better. HOWEVER, we returned to the same dirty room with all those foods still remained on the carpet. The cleaning staff apparently only made beds and changed the towels. They didn't even care to vacuum the carpet as they were supposed to.
All the front desk staff were kind and they tried their best to help; however, the rooms' conditions were far from meeting a basic standard of a hotel room. That kind of dirty room shouldn't even have been offered to any guest. I highly doubt that the cleaning staff didn't see those foods on the carpet. I thought offering a clean enough room is the bare minimum that a hotel should do. We didn't request to switch room again because we didn't trust the hotel anymore and at least this room didn't smell bad.
This was our worst ever stay in a hotel and we would never recommend this hotel to anyone. If we were able to cancel the room, we would never have stayed for two more nights.

2026-10-18 • via Nuitee
O
olsojc • extended_group • us
9
2026-10-14 • via Nuitee
O
olsojc • extended_group • us
9
2026-10-14 • via Nuitee
A
Aileen • solo_traveller • us
1
Cons:

Cockroaches and urine odor in room.
Staff refuses to acknowledge complaint and refund money when we left the room a couple hours after checking in and noticing the cockroaches.

2026-10-13 • via Nuitee
D
Danielle • couple • us
7
This is a good hotel for the price.
Pros:

The staff was very nice. The room had everything I needed. The size of the room was awesome. The bed was comfortable. This is a great hotel at this price point.

Cons:

The walls are very thin so you can hear almost everything going on in the next room. The room wasn’t dirty, but it could have been cleaner. Just some attention to detail would go a long way.

2026-10-12 • via Nuitee
A
Andrea • couple • us
10
Great stay, I will be back Chandler, and I will stay here again
Pros:

I had a wonderful stay at this hotel! The room was very comfortable and included a small, well-equipped kitchen with everything I needed to prepare a simple meal, make coffee, or heat something up. Everything was very clean and well maintained, which made my stay even more enjoyable.

The staff was friendly, helpful, and accommodating. Whenever I needed extra towels or blankets, there was no problem getting them.

Overall, it was a comfortable, clean, and welcoming place to stay. I truly appreciated the helpful staff and the convenience of having a little kitchen. I would definitely recommend this hotel and would be happy to stay here again!

Cons:

N/A

2026-10-12 • via Nuitee
A
alberto • couple • mx
1
2026-10-10 • via Nuitee