Home2 Suites By Hilton Big Bear Lake

Hotels
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Home2 Suites by Hilton
8.6 (278 reviews)
41820 Big Bear Boulevard , Big Bear Lake , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast options
Cons:
High parking fee
Noise from the road
Dark hotel floors

Categories

Cleanliness
8.15
Several reviews highlighted cleanliness but there were mentions of dark floors in the rooms.
Service
8.95
Positive mentions of friendly staff and customer service contributed to a higher rating.
Location
8.75
The hotel's location was described positively, though proximity to the road caused noise issues.
Room Quality
8.25
Mixed sentiments due to noise from traffic and issues with the floor's cleanliness.
Amenities
9.15
Guests enjoyed the s'mores kits and other amenities offered.
Value for Money
8.15
Concerns were raised about the parking fee, affecting perceived value.
Food and Beverage
8.55
Breakfast quality was praised, but suggestions were made for additional options.
Overall Experience
8.85
Many guests expressed satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:56

Property Description

Convenient Location and Nearby Attractions
Situated near Big Bear Marina, Alpine Slide at Magic Mountain, and Gold Mine Golf Course, our hotel offers easy access to popular destinations in Big Bear Lake.

Modern Amenities and Services
Enjoy amenities such as an indoor pool, fitness center, and complimentary WiFi during your stay. Our 24-hour front desk and express check-in/check-out ensure a seamless experience for all guests.

Outdoor Recreation and Dining Options
Take advantage of our barbecue facilities and nearby skiing opportunities, or start your day with a delicious buffet or continental breakfast. Meadow Park and Pine Knot Ranger Station are also just a short distance away for additional outdoor adventures.

Book your stay at Home2 Suites By Hilton Big Bear Lake for a memorable getaway in the heart of Big Bear Lake.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 278 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.75
Room Quality: 8.25
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.55
Overall Experience: 8.85
A
Aaron • couple • us
8
If it was a bit cheaper than I’d say it was cheaper.
Pros:

Overall in a great location never needed to be a mile away from anything. Loved the outdoor patio area as well as the complimentary smores kits.

Cons:

Breakfast was decent and main issue was a problem with our microwave in our room and then was notified the day after that the whole room had power issues.

2026-08-25 • via Nuitee
M
Muthu Priya • family_with_children • us
8
Very nice and comfortable to stay
Pros:

Clean and comfortable

Cons:

No laundry bag

2026-08-17 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-08-17 • via Nuitee
S
Sayaka • solo_traveller • jp
9
Pros:

とても綺麗で、お部屋も広い。
朝食も付いているので、朝もゆっくり過ごせました。
コーヒーなど、朝食以外の時間帯もフリーで持っていけるようになってるところも良かった。

2026-07-25 • via Nuitee
M
monica • family_with_children • us
5
2026-06-15 • via Nuitee
A
Aimme • couple • us
10
2026-05-29 • via Nuitee
P
Paredes • solo_traveller • us
10
2026-04-22 • via Nuitee
E
Efren • solo_traveller • us
9
2026-04-12 • via Nuitee
J
Jacinthe • family_with_children • us
10
Pros:

Wonderful experience from start to finish. The hotel is in a great location, very clean, and the service is outstanding. A special thank you to Vanessa at reception — she was so kind, attentive, and genuinely caring. Small gestures like that make a big difference and made our stay even more enjoyable. Highly recommend this place.

2026-03-09 • via Nuitee
M
Mahmut Bunyamin • family_with_children • tr
7
Pros:

Insan kaynakları

Cons:

Çok hayvan vardi

2026-03-09 • via Nuitee
K
Karen • family_with_children • us
10
Great
Pros:

Very close to everything

Cons:

They initially cancelled my reservation on the day of my arrival. It was resolved by Cynthia but that was a hassle.

2026-03-05 • via Nuitee
A
Asdrubal • family_with_children • cr
4
Pros:

Ubicación

Cons:

Desayunos muy malos . Personal o resuelve.

2026-02-25 • via Nuitee
N
Nohoarii • family_with_children • pf
10
Très bon séjour, je recommande.
Pros:

Hôtel neuf, propre et très bien équipé. On reviendra c’était super.

Cons:

Rien.

2026-02-24 • via Nuitee
M
Maria Fernanda • family_with_children • cr
10
2026-02-08 • via Nuitee
S
Sonia • couple • br
10
Ótimo lugar para ficar em Big Bear.
Pros:

Localização , tamanho do quarto, limpeza, piscina jacuzzi, café da manhã.

Cons:

Gostamos de tudo.

2026-01-29 • via Nuitee
E
Edwin • family_with_children • us
8
Pros:

Breakfast was great

Cons:

Shower cleanliness and bathroom fan was extremely loud while in use spoke to staff and was told all bathroom fans are loud in all rooms unacceptable for the money that it’s paid for the stay

2026-01-26 • via Nuitee
A
Alfonso • family_with_children • us
10
Pros:

The rooms were clean ,the manager was nice and helped me with an issue I had upon check in.They offer movie night ,smores by the fire .The beds were comfy ,you are able to cook small things as they provide a stove ,big bonus when you have kids .My kid loves swimming, there is an indoor pool and jacuzzi. Will definitely stay here on my next visit.

Cons:

Not a deal breaker but the pool isn't heated.

2026-01-26 • via Nuitee
B
Boris • extended_group • us
10
A very cozy and comfortable hotel with attentive staff and a great atmosphere. Overall, we were very happy with our stay
Pros:

We really enjoyed this hotel. The staff were polite, attentive, and always ready to help with any requests bringing extra towels, trash bags, or anything else we needed. The atmosphere was very cozy and warm, with a true winter, forest-like vibe. We loved the idea of roasting marshmallows the hotel provides special kits, which was such a nice and thoughtful touch, especially for families. The room was clean, spacious, and very comfortable. The location is excellent everything is within walking distance: cafés, restaurants, and shops. Breakfasts were tasty and nicely organized.

Cons:

There were a few minor issues with the jacuzzi. The first time we submitted a request, a technician came and fixed it. But the second time, when the jacuzzi stopped working again, we left a request around 8 p.m. (the pool is open until 10 p.m.), and unfortunately no one came to fix the problem. Also, the breakfasts were the same every day (from Monday to Friday): cheese omelet, patties, and potatoes. We didn’t need a big variety, but it would have been nice if at least one item changed occasionally (for example, patties replaced with bacon or sausages).

2026-01-23 • via Nuitee
C
Cristina • family_with_children • co
9
Bonito todo, buena atención. Regresaremos
Pros:

Muy bonito lugar, las fogatas, 🔥, instalaciones y personal muy atento.

Cons:

Nada

2026-01-21 • via Nuitee
H
Huang • family_with_children • us
10
2026-01-20 • via Nuitee