Regency Inn Three Rivers I-37

Hotels
6 (45 reviews)
1023 North Harborth Avenue , Three Rivers , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Pets allowed
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Cons:
No hot water reported (up to 7 days)
Property closed / denied stay after booking
Poor customer service / no reimbursement
Staffing issues

Categories

Cleanliness
8.8
Standard quality for this hotel tier
Service
3
Negative: reviews report poor booking/customer service and management unable to process reimbursements; staff issues led to denied stays.
Location
8.8
Standard quality for this hotel tier
Room Quality
8.7
Standard quality for this hotel tier
Amenities
3
Negative: multiple reports of no hot water (up to 7 days) and a closure/denied stay due to lack of basic amenities.
Value for Money
4
Negative: guests were unable to stay or obtain reimbursement, yielding poor perceived value.
Food and Beverage
8.7
Standard quality for this hotel tier
Overall Experience
3
Negative: guests reported denied stays, no hot water, and unresolved refund issues; strong dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Centrally Located Accommodation
Discover the comfort and convenience of Regency Inn By OYO Three Rivers located in the heart of Three Rivers.

Modern Amenities
Enjoy air-conditioned rooms equipped with free WiFi, private bathrooms, desks, TVs, and complimentary toiletries for a relaxing stay.

Helpful Reception
Our friendly staff at the reception is available to assist you with any information or assistance you may need during your stay.

Book your stay at Regency Inn By OYO Three Rivers now for a memorable experience.

Important information:

Please note that the hotel allows pet at an additional charge of $10 per pet per night.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 45 reviews
Cleanliness: 8.8
Service: 3
Location: 8.8
Room Quality: 8.7
Amenities: 3
Value for Money: 4
Food and Beverage: 8.7
Overall Experience: 3
J
Jimmy • solo_traveller • us
1
Pros:

Nothing

Cons:

Didn't stay because it was closed! I called the number on the front door! They told me there was no hot water!

2026-10-13 • via Nuitee
K
Kevin • couple • us
1
Never again will I stay
Pros:

Not good. Between booking customer service and management was never able to get reimbursed. Had no hot water for 7 days

Cons:

Nothing

2026-07-01 • via Nuitee
A
Andres • family_with_children • us
1
Do not stay here
Pros:

Nothing denied stay after booking because of staff issues

Cons:

Everything

2026-05-27 • via Nuitee
T
Teresa • couple • us
1
Pros:

NOTHING STILL WAITING ON A REFUND FOR A ROOM I RESERVED AND PAID FOR ONCE I ARRIVED TO MOTEL THEY TOLD ME THEY WERE NO ROOMS AVAILABLE EVEN AFTER I BOOKED AND PAID FOR MOTEL ONLINE

Cons:

NOTHING STILL WAITING ON A REFUND FOR A ROOM I RESERVED AND PAID FOR ONCE I ARRIVED TO MOTEL THEY TOLD ME THEY WERE NO ROOMS AVAILABLE EVEN AFTER I BOOKED AND PAID FOR MOTEL ONLINE & the motel back office & booking.com assistant are not doing anything to help my situation or to give me a refund

2026-05-01 • via Nuitee
C
Clara • extended_group • mx
1
Pros:

Nada

Cons:

Me cancelaron ahí mismo ese dia.

2026-04-28 • via Nuitee
G
Gerardo • couple • us
1
Pros:

Me cancelaron la habitación no me dejaron quedarme según no tenían habitación y estaba solo

Cons:

Muy mal no me respetaron la reservación 😡😡😡😡😡😡

2026-04-03 • via Nuitee
J
Justin • family_with_children • us
1
Horrible experience/ horrible management
Cons:

I booked the room weeks out through Booking and called the hotel at the same time just to double confirm availability. When I arrived, after having to call 4 phone numbers from a sign posted on the door, I finally reached someone not even on site. I was informed no room would be available and my confirmation would not be honored because no rooms were available because the housekeeper did not show up. Only 2 cars were in the parking lot. I then booked a room withthe only other hotel open in town to realize the owner and manager were the same as this hotel. I was charged $35 more for the new room vs the one I confirmed, and offered no other recourse. This owner/manager of Regency Hotel and Quality Inn seem to be runnimg a scam to force patrons to the more expensive hotel.

2026-03-23 • via Nuitee
P
Paul • couple • us
1
Cons:

I had reservations put in during the week. Showed up on Saturday to check in and they didn't have a room available for me. I never received a notice. Had to find another motel in the middle of the night!!

2026-03-08 • via Nuitee
J
Jorge Juliana • extended_group • us
3
Cons:

The building was closed due to "no rooms"

2026-03-05 • via Nuitee
L
Loretta • couple • us
1
2026-02-12 • via Nuitee
M
Montalvo • solo_traveller • us
10
2026-02-11 • via Nuitee
J
Journee • solo_traveller • us
10
Pros:

We were exhausted after hours on the road and stumbled upon this inn. It turned out to be the perfect little stop. The room was cozy, the air conditioning worked great, and we finally got the rest we needed. Woke up refreshed and ready to continue our drive.

2026-01-31 • via Nuitee
Z
Zain • solo_traveller • us
10
Pros:

Traveling with kids can be stressful, but this place made it easier. The room was spacious enough, clean, and quiet at night so everyone slept well. The free parking was convenient, and the location worked well for our small family trip.

2026-01-26 • via Nuitee
E
Enrique • couple • us
10
Pros:

Stayed here during a short business visit to Three Rivers. The check-in process was efficient, Wi-Fi worked consistently for my work needs, and the room was kept clean and comfortable throughout the stay. Good value and practical accommodations.

2026-01-25 • via Nuitee
G
Garza • solo_traveller • us
7
Cons:

La limpieza y la recepción siempre cerrada

2026-01-24 • via Nuitee
J
James • couple • us
1
2026-01-20 • via Nuitee
D
Donna • couple • us
2
Cons:

The room was dirty. The sheets on the bed were dirty. Like they weren’t changed. Cause it had hair and dirt stains. The floors weren’t swept.

2026-01-19 • via Nuitee
H
Hunphrey • solo_traveller • us
10
Pros:

This motel gives a very calm and welcoming feel. The staff was polite, the room felt fresh, and the surroundings were peaceful. It is not a luxury stay, but for the price you pay, you really get comfort and convenience. We left the next day feeling rested and happy.

2026-01-18 • via Nuitee
W
Whitney • solo_traveller • us
10
Cons:

We stopped here late at night while driving through Texas and honestly just needed a comfortable place to sleep. The room was surprisingly clean, the bed felt good after a long drive, and parking right outside the room made things easy. For a budget motel, it definitely did its job well.

2026-01-18 • via Nuitee
R
Rylan • solo_traveller • us
10
Pros:

The experience was straightforward and comfortable. Service quality was good.

2026-01-11 • via Nuitee