Courtyard by Marriott Cleveland TN

Hotels
•
Courtyard by Marriott
9.3 (260 reviews)
4385 Frontage Road Northwest , Cleveland , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Cons:
No Breakfast
Pillow Issues
Refrigerator Problems

Categories

Cleanliness
9.38
Reviews highlighted cleanliness positively, but some concerns about room amenities affected the score.
Service
10
Positive feedback on staff friendliness and helpfulness.
Location
10
Good reviews about the location being convenient.
Room Quality
9.88
Rooms were noted as clean and comfortable, but some issues like bedding were mentioned.
Amenities
8.38
Notable lack of breakfast and some amenities led to a lower score.
Value for Money
9.38
Standard quality for this hotel tier but better options available for the price.
Food and Beverage
7.38
Guests disappointed about the absence of breakfast.
Overall Experience
10
Many guests expressed satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:17

Property Description

Luxurious Amenities
Experience a comfortable stay with a seasonal outdoor pool, fitness center, and a cozy shared lounge at Courtyard by Marriott Cleveland TN.

Modern Comforts
Unwind in tastefully decorated rooms featuring a desk, flat-screen TV, and well-appointed private bathroom with complimentary toiletries and a hairdryer.

Culinary Delights
Savor a delightful dining experience at our on-site restaurant offering a variety of American, Pizza, and local cuisine options. Dairy-free and gluten-free dishes are also available upon request.

To book your stay at Courtyard by Marriott Cleveland TN and enjoy these exceptional amenities, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 260 reviews
Cleanliness: 9.38
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 8.38
Value for Money: 9.38
Food and Beverage: 7.38
Overall Experience: 10
K
Krista • family_with_children • us
10
Amazing clean property
Pros:

Bar in lobby

Cons:

n/a

2026-11-06 • via Nuitee
J
Jim • couple • us
10
2026-11-01 • via Nuitee
K
Kacey • couple • us
8
Cons:

Coffee stops at 10 and then you have to seek it elsewhere; there is a Target down the street with a Starbucks in it.

2026-10-27 • via Nuitee
G
Gretchen • couple • us
10
Love this hotel!
Pros:

Clean and modern

Cons:

The fire pit wasn’t working on a chilly night.

2026-10-24 • via Nuitee
C
Carla • family_with_children • us
9
Over all pleased
Pros:

Clean,great location and and friendly staff

Cons:

Bed was very uncomfortable

2026-10-12 • via Nuitee
C
cathy • couple • us
10
2026-10-12 • via Nuitee
B
Boyd-Wehunt • family_with_children • us
6
It was adequate for a hotel, but the price didn't match the lack of amenities that were available.
Pros:

It was just your average hotel to me. It was nothing special.

Cons:

I didn't care for the fact that when I checked in online it said that no credit card would be used and then I had to give my credit card number anyway. Then when I was checking out I wanted to pay in cash, not with my card and was told that the hotel didn't take cash. It is for this reason that I will not be staying at the hotel again and I am giving a bad review. I also didn't like the fact that most lesser costing hotels offer a free breakfast, while this hotel did not. If you wanted to eat you had to pay. Those are huge things that affect my staying again, and the hotel fell miserably.

2026-10-11 • via Nuitee
S
Susan • solo_traveller • us
1
I would never, ever, ever stay here again and will actively deter others from doing so.
Pros:

The bar

Cons:

The front desk staff (Leslie) was the most rude and uncaring person! This place definitely has a culture issue!
The bed was harder than a floor. The sheets were so rough I got friction burn on my elbow when I turned over. The air conditioner was set on 66 degrees and every time I set it higher it would change to 66 and the air blows right on the bed.

2026-09-19 • via Nuitee
G
Gill Ranger • solo_traveller • gb
7
2026-09-15 • via Nuitee
J
Julio • couple • pe
8
2026-09-14 • via Nuitee
W
William • couple • us
10
Just a great stay, wish it were longer
Pros:

Conveniently located to everything in Cleveland. Really nice, clean comfortable rooms.
Staff were exceptional, extremely accommodating.

Cons:

N/A

2026-09-12 • via Nuitee
T
Tonya • couple • us
10
2026-09-05 • via Nuitee
L
Layne • solo_traveller • us
10
Pros:

Everything

Cons:

Firepits weren't on.

2026-09-02 • via Nuitee
M
Mendenhall • solo_traveller • us
10
2026-08-30 • via Nuitee
M
Mireya • family_with_children • us
9
2026-08-29 • via Nuitee
S
Shandell • solo_traveller • us
10
2026-08-22 • via Nuitee
S
Sharon • solo_traveller • us
10
Excellent ⭐️⭐️⭐️⭐️⭐️
Pros:

Very well located. Lighting around T night was very good. Very friendly staff.

Cons:

Can’t say anything was bad

2026-08-20 • via Nuitee
A
Amy • family_with_children • us
10
2026-08-17 • via Nuitee
P
P randall • solo_traveller • us
9
Sydney was awesome - a real plus for you hotel
Pros:

Location and parking

2026-08-16 • via Nuitee
D
Donnie • couple • us
9
Great stay and value
Pros:

Very clean and great location

2026-08-13 • via Nuitee