Tru By Hilton Merrillville

Hotels
•
Tru by Hilton
9 (512 reviews)
8410 Indiana St. , Merrillville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Lift / Elevator
Express check-in/check-out
Front desk (limited hours)
Express check-in
Fitness facilities (surcharge)

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Breakfast quality
Room size issues

Categories

Cleanliness
8.46
Cleanliness was mentioned positively, but some issues were reported with the shower.
Service
9.93
Staff was frequently noted to be friendly and accommodating.
Location
9.47
Location was described as perfect for guests' activities.
Room Quality
8.42
Room quality was noted to be comfortable but there were complaints about bedding and space.
Amenities
8.45
Amenities like breakfast received mixed reviews, while some wanted microwaves in rooms.
Value for Money
9.41
Overall seen as worth the price with clean and cozy rooms.
Food and Beverage
8.46
Breakfast had mixed sentiments, with some food items needing improvement.
Overall Experience
9.43
Most reviews were positive, with some isolated negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:47

Property Description

Modern Accommodations
Experience comfort and convenience in our guest rooms with amenities like air conditioning, a TV, and a work desk.

Exceptional Service
Enjoy our top-notch services including 24-hour front desk assistance and reliable room service for a hassle-free stay.

Convenient Location
Ideally located near popular attractions like Deep River Waterpark, Valparaiso University, and Midway International Airport.

Book now for a memorable stay at Tru By Hilton Merrillville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 512 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
H
HUNG-TING • family_with_children • us
9
2026-04-09 • via Nuitee
S
STEVE • couple • us
8
Nice place
Pros:

Couldn't sleep kids running around making noise

Cons:

Noise

2026-04-09 • via Nuitee
T
Terry • couple • us
10
2026-04-08 • via Nuitee
G
Gray • couple • us
6
2026-04-07 • via Nuitee
G
Gobenath • family_with_children • us
7
2026-04-06 • via Nuitee
T
Tamiko • couple • us
10
2026-04-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

It was clean, the staff was friendly, it was in a good area.

Cons:

No ice machine on the 4th floor had to go to the 1st floor to get ice.

2026-04-05 • via Nuitee
K
Knox • family_with_children • us
9
2026-04-05 • via Nuitee
M
MF • solo_traveller • it
7
2026-04-02 • via Nuitee
L
Lillian • family_with_children • us
10
2026-04-02 • via Nuitee
L
Lori • couple • us
10
2026-04-01 • via Nuitee
A
Adonis • solo_traveller • us
3
2026-03-27 • via Nuitee
S
Sheri • couple • us
10
Very nice hotel and amazing staff!
Pros:

Very nice staff very clean, accommodating to my husband who needed an extra night stay as I ended at the hospital overnight with an illness🤗

2026-03-25 • via Nuitee
S
Scott • couple • us
8
Good stay. Add a dresser to the room.
Cons:

Add a dresser to the room. Don't appreciate having my close out in the open.

2026-03-24 • via Nuitee
S
Sanders • solo_traveller • us
10
Pros:

The staff was so kindly and helpful and respectful

Cons:

Everything was great and good

2026-03-23 • via Nuitee
B
Bri & Deb • couple • us
3
Pros:

Newer

Cons:

SOOO Small, not very comfortable

2026-03-22 • via Nuitee
M
Marinus • couple • ca
7
Family visit
Pros:

Location

Cons:

Tv went out of service was not fixed for rest of two day stay.

2026-03-18 • via Nuitee
S
Skyla • solo_traveller • us
8
Pros:

The staff was amazing. When I walked in it was pouring rain and the lady at the desk immediately offered me a towel to dry off. Then in the morning the lady helping with the breakfast was extremely kind and outgoing offering to help with my breakfast in any way possible. The lady checking out was also very kind and sweet. I have never experienced such kindness from hotel staff.

Cons:

The pillows were quite flat.

2026-03-17 • via Nuitee
R
Rhyann • couple • us
4
Cons:

Hot water was out for showers in the morning. Light did not work in our room. Breakfast was not good. Charged before check in when I was supposed to be charged after check in

2026-03-15 • via Nuitee
J
Jennifer • solo_traveller • us
10
Perfect stay for a long drive
Pros:

I was pleased with how clean the hotel is. I was also please with no carpet in the rooms and that the bathroom has liquid soap for washing hands.

Cons:

The fire alarm went off at 7:30 am, nice jolt out of bed. Glad there was no fire though!

2026-03-12 • via Nuitee