Santas Lodge and Resort

Staff was friendly and accommodating. The hotel lobby had a cozy feel but the rooms were pretty bare bones. It was an ok stay, breakfast and room amenities would be what you would expect from a motel.

Low rating for a few reasons:
Mainly due to the quality of sleep. Chip bags have more filling than the pillows provided, the staff did give us extra pillows which was great but needed like 3 to feel like one normal pillow. The bed was old and firm, the topper they had on the bed helped a little but was tossing all night and felt achy in the morning. Definitely not a restful sleep.

Nothing against the hotel but if you are a light sleeper bring earplugs. Parents will let their spawn run down the halls screaming and play with the room phones and call your room. I travel A LOT. Never in my life have i had my room phone called. This happened every night and morning we stayed. The phone in the room is also ancient so the ringer is loud as hell. Scared us out of sleep the first night it happened.

Hotel is also either dusty or musty, both me and my partner have allergies and they were acting up our entire stay.

Overall the lodge needs some massive updates to justify the cost of the stay.

Rooms were clean but outdated.
Pool area needs attention!
Expected a little nicer for the $$$
Close to amusement park.
You are able to see fireworks every night from hotel.
Lots of family’s, felt very safe.
Morning breakfast was awesome.

Family friendly

This was such a great place to stay! It was clean, a short drive to Holiday World, and was exactly what we needed for our stay. We enjoyed the indoor pool and the breakfast was delicious. The vending machines being right by our room was a major plus! We will definitely plan to stay here again the next time we are in the area.

Check in and out was easy

The shower switch did not work and we had to "shower" in the tub

The beds were nice

There were parties in the parking lot, people grilling out at the back of their cars because they said they spent too much money at holiday world. They had a grill loud music everything when I went to the front desk, they said they would have the manager talk with me, but the manager never appeared even the next morning when I checked out, they said the manager would call me and that never happened. The invoice I received from the hotel was $202 per night, but I was charged over $500 through Expedia. I’m not very happy I have pictures.

It is really out dated...I dont recommend

This was the 3rd and last time we stay here. The prices have reached the point where the convenience isn't worth it. We can stay a few minutes a way in a nicer hotel at the same price point.

This place is huge. With a lot of potential. But it is run down and the common areas are not maintained and the room needs cleaned and also upgrades.

Already did

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Lovely quirky motel, lovely Santa themed lobby. Rooms were a decent size. Great location next to theme park within walkable distance.
Not much in the way of restaurants nearby for an evening meal. Wanted to go into diner opposite but didn’t arrive until 8.20 so was told too late for sit down meal. Also wanted to visit Santas workshop shop afterwards but didn’t open till 11 which seemed a bit late.
Breakfast in hotel was great with lots of variety available. Was a lovely hotel just a bit of a shame that local area was not well set up for tourist trade generated by theme park

Cute! Older hotel but so worth a stay, the elves in the lobby transport you to a time of yesteryear, my kids (15 and 11) loved it.

The property is definitely old. They need new pillows. I thought we were supposed to have a refrigerator and microwave but we didn't. We also saw a mouse in the room. The only good thing is it close to area attractions.

Always a nice place to stay. Getting a little pricey to me but nice.

I love the christmas theme

The hotel is adequate. It’s older and dingy. Breakfast is chaotic

Washer/dryers in working condition and available 24 hours. The staff was courteous. The place itself is outdated. I would not say 20-30 year furniture is/feels clean. Visibly the room was clean but the old rug and furniture feel and smell stale. The breakfast was good but the large food trays were not covered and there were a few flies.

I would say that the reviews on Expedia for this place were totally misleading. I was expecting cabin/rustic, but clean based on the reviews.

The people working there are nice and welcoming, but our room left a lot to be desired. I understand the rustic look they are going for, but the bathroom tub, toilet and sink were dirty. Bathroom was soiled, tub had hair in it. Sink had brown stains from makeup, someone’s hair sticking on the hair dryer. Also, there was some sort of chemical rubber like smell coming from the bathroom that was unbearable.

They charge big city prices - we paid over $600 for two nights. The idea of the lodge is pretty nice, but this place is just not maintained or cleaned well.

We will try another place next time we visit Holiday World.

It was close to Holiday World which made it convenient. However, it was disappointing that we had one soap for the sink, that we had to share in the shower. No lid for the toilet set close to the tub was awkward. We booked a room for 3, 2 children and 1 adult, yet only 2 bath towels were provided. The smart TV was a challenge. We couldnt get it to connect initially. We spoke with the front desk who tried to help, but basically told us the wifi wasnt good in this town. We did eventually figure out how to connect to wifi...overall, it was an average experience.

Our grandkids loved it
Had a wonderful trip