Hotel Sanrriott Shinsaibashi

Hotels
•
Independent
8.2 (82 reviews)
2-6-10 Minamikyuhojimachi, Chuo Ward, Osaka, Osaka, 541-0058 , Osaka , JP
81-06-6245-7707.

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Coin laundry on site

Review Highlights

Pros:
Clean and comfortable accommodations
Courteous staff
Good location with restaurants nearby
Refreshing beverages offered
Cons:
Bathroom cleanliness issues
Limited breakfast variety
Small bathroom size

Categories

Cleanliness
7.03
The toilet smelt of urine, suggests a need for a deep clean.
Service
9
The front desk staff was courteous, responsive, and helpful.
Location
8.54
Close to subway, tourist attractions, and lots of restaurants.
Room Quality
7.99
Room was comfortable, but bathrooms were extremely small.
Amenities
8.52
Offerings such as convenience stores nearby and refreshing beverages.
Value for Money
7.98
Provides sufficient value considering amenities and location.
Food and Beverage
8.03
Breakfast buffet was tasty but lacked variety.
Overall Experience
8.5
Overall a very good stay with some small issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Discover the perfect blend of comfort and convenience at Hotel Sanrriott Shinsaibashi, ideally situated in the vibrant heart of Osaka.

Modern Amenities
Our 115 stylish guestrooms feature flat-screen televisions and complimentary wireless internet access, ensuring you stay connected throughout your visit. Enjoy private bathrooms equipped with complimentary toiletries and hair dryers, plus the convenience of electric kettles in your room.

Delicious Dining
Start your day with a delightful buffet breakfast available daily from 7:00 AM to 9:00 AM for a fee. Fuel up for your adventures while savoring a variety of delicious options to suit all tastes.

Prime Location
Positioned within a short walk from popular attractions like Dotonbori, Orix Theater, and Shinsaibashi-suji Shopping Street, you’ll have endless options for shopping and entertainment right at your doorstep.

Don't miss out on an unforgettable stay — book your room at Hotel Sanrriott Shinsaibashi today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

8.2
Based on 82 reviews
Cleanliness: 7.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
J
JORDYN TAYLOR • partner
8
Pros:

We stayed here for 3 nights in a room with a double bed - overall it was a good hotel for what we needed (a place to sleep). Staff were very pleasant and welcoming and they had extra amenities in the lobby to take if you needed which was great.

Some things to note - these were not deal breakers for us but might be helpful to know.

The closest metro is about an 8-10 minute walk. It’s more than doable but something to think about.
15 minute walk to Dotonburi which is nice as you can wander on your way there
The bathroom had a bit of a smell to it, but was clean. It was quite small (which seems standard)
The room is very small (again to be expected) - if you’re traveling with more than a carry on sized bag you’re going to have a tough time.

There is a supermarket a couple blocks over which was great as there is a mini fridge in the room!

2025-10-02 • via Nuitee
Y
yoshiko • family
4
Pros:

地上波テレビが映らなかった。
朝食にコーヒーが無かった。

2025-09-27 • via Nuitee
J
JINYANG
10
Pros:

宿泊として十分足りるレベル

2025-09-16 • via Nuitee
H
HIROAKI
8
快適でした。
Pros:

非常にきれいで、快適にすごせました。フロントでの説明、問い合わせ対応も丁寧で、また荷物の事前預かりもあり、よかったです。1階ホールのタバコの匂いが少しきつかったです。

2025-09-16 • via Nuitee
P
P • friends
8
Pros:

Close to subway, tourist attractions and shopping

2025-09-07 • via Nuitee
N
NATSUKI • friends
10
Pros:

とてもよかったです

2025-09-01 • via Nuitee
R
Rofel • friends
10
Pros:

It’s a bit far from everything

2025-08-14 • via Nuitee
M
Mrs Marcia • family
6
Pros:

Excellent staff,Rooms terribly small,bathrooms extremely small

2025-08-04 • via Nuitee
C
CELINE • family
8
Pros:

Chambre pratique. Des produits d'hygiène sont proposés par l'établissement. Vous apprécierez les boissons rafraichissantes offertes dès 15h.
De nombreux konbinis autour et l'hôtel propose également un espace épicerie qui peut se révéler pratique.
Petit bémol : le petit déjeuner qui manque de diversité.

2025-08-04 • via Nuitee
S
seiko • family_with_children
10
Pros:

２段ベッドの部屋は珍しく、子供が喜んでいた。

2025-07-30 • via Nuitee
M
Marilou • family
8
Pros:

Very good location, walkable and lots of restaurants.

2025-07-28 • via Nuitee
A
Amaris • friends
10
Pros:

Would 100% stay here again!

2025-07-27 • via Nuitee
O
Olga
8
Pros:

My room was very comfortable but I am sorry to say the toilet smelt of urine, needs a good deep clean., otherwise everything was excellent

2025-07-15 • via Nuitee
N
NAOMI • friends
10
Pros:

フロントのスタッフの対応が丁寧で気持ちよかったです。要望の対応も早く素晴らしかったです。朝食のバイキングが味が良く美味しかったです。夜食にラーメンなど買うことが出来て助かりました。ロビーも解放されていて過ごしやすかったです。また利用したいです。ありがとうございました。

2025-07-14 • via Nuitee
Y
Yoshiaki
8
Pros:

スタッフは親切で、部屋も綺麗でした。そして朝食も美味しかったです。日本らしい朝食が食べられます。ただお風呂が狭いので、体が大きい人には向かないかも。

2025-06-21 • via Nuitee
I
Ivy • family
8
Pros:

Friendly customer Service and clean room.

2025-06-18 • via Nuitee
P
Peter • partner
4
Pros:

Obwohl die Hotelzimmer in Japan generell kleiner als in Europa sind, wurde alles so konzipiert, dass alles super funktioniert hat. Zum Beispiel, dass man seine Koffer unter den Betten verstauen kann.
Speziell positiv sind uns die Damen an der Rezeption aufgefallen, da sie extrem hilfsbereit und sehr gastfreundlich waren.
Negativ fanden wir die Matratzen, wo man die Metallfedern schon spürte. Es war auch immer ein unangenehmer Geruch im Badezimmer. Möglicherweise der alte Duschvorhang oder der Abfluss.
Wenn dies behoben wird, ist das Hotel eine wirklich gute Wahl!

2025-06-16 • via Nuitee
?
??
10
Pros:

時々ホテルが清潔じゃないという話題を見て不安になるが、ここはとても綺麗でした。バスルームに髪の毛1本残ってないし、水垢も無く安心できました。
外国人の方が多く、外国人向けという感じではあるが、

2025-06-06 • via Nuitee
?
??? • family_with_children
8
Pros:

駅から　少し歩きます。その分　静かでした。

2025-06-01 • via Nuitee
V
Vanessa • family_with_children
2
Pros:

The worst property we have ever stayed at. The moment we walked in we could smell smoke as they have the smoking room right next to the lobby. This was a heavy smell everytime you walked through the lobby. We went to bed (2 x adults and 2 x kids) and none of us could sleep as the bed was sticking into our ribs and body it was like sleeping on the floor! We could also hear the person sleeping next door snoring through the walls also not letting us sleep. Paper thin walls. We spoke to staff at 2am that we wanted to cancel the rest of our reservation due to the poor conditions of the room and hotel. How anyone stays here is beyond me and how they are still operating is also beyond me. Why Expedia would let them on their platform isn't a great reflection on the quality of operators. Stay anywhere else but here especially if you have kids. Management was horrible and initally said they would give us a partial refund for the rest of our stay but instead refused to refund anything and just greedy and kept all of our reservation money. I just hope I can stop others from.booking into such a crap hotel and avoid losing money like we did.

2025-06-01 • via Nuitee