DoubleTree by Hilton Osaka Castle

Hotels
Doubletree by Hilton
8.8 (446 reviews)
Chuo-Ku Otemae 1-1-1 , Osaka , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Housekeeping issues
WiFi not free
Food pricing

Categories

Cleanliness
8.2
Clean but some housekeeping issues mentioned.
Service
9.2
Staff were friendly and professional, though some complaints about service efficiency.
Location
9.7
Excellent central location near Osaka Castle, highly praised by multiple reviews.
Room Quality
8.7
Rooms are large and comfortable, with good views but with some variations in experiences.
Amenities
8.7
Good pool and gym facilities; some issues reported with additional amenities like WiFi.
Value for Money
8.2
Perceived as good value, though some felt food pricing was high for quality.
Food and Beverage
8.7
Breakfast options were greatly appreciated; some complaints regarding dining value.
Overall Experience
9
Generally a fantastic experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:47

Property Description

Prime Location near Attractions

Located within proximity to Tamatsukuri Catholic Church, Osaka Castle, and Naniwanomiyaato Park, DoubleTree by Hilton Osaka Castle offers a convenient and exciting stay for guests wanting to explore the city's iconic landmarks.

Modern Amenities and Services

Guests can enjoy a comfortable stay in well-equipped rooms featuring amenities such as air conditioning, a safety deposit box, and room service. The hotel also offers a fitness centre, 24-hour front desk, and currency exchange services for the convenience of the guests.

Delicious Dining Options

Start your day right with buffet and continental breakfast options served daily at the hotel, ensuring a fulfilling and satisfying culinary experience throughout your stay.

To book your stay at DoubleTree by Hilton Osaka Castle and experience luxury and convenience in Osaka, make your reservation now.

Important information:

Please note that construction work is taking place nearby from July 1, 2025 to approximately August 31, 2025, and some rooms may be affected by noise.

Please note Notice of Scheduled Power Outage As part of the legal power inspections, please be informed that a power outage will be carried out as follows

April 15, 2026 from 1:00 am to 5:00 am
Affected areas: Guest room lighting, in-room electrical appliances, power outlets, fitness gym, Ice machines

April 22, 2026 from 1:00 am to 5:00 am
Affected areas: Internet Wi-Fi


Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs JPY 1000 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 5000 per day.

Location

Guest Reviews

8.8
Based on 446 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
A
Andreina family_with_children au
10
We had a great stay in the Hotel. We will definitely come back
Pros:

Overall everything

Cons:

The room was a bit small for 3 people

2026-04-17 via Nuitee
J
Joël family_with_children ch
9
Superbe séjour en famille
Pros:

L’ambiance, la décoration, les repas, la vie, l’emplacement.

Cons:

Temps attente assez long pour le restaurant

2026-04-16 via Nuitee
A
Anthony extended_group au
9
2026-04-16 via Nuitee
H
Harpham couple fr
10
Pros:

The welcome was amazing. Everyone spoke fluent English, made friendly smal talk while being incredibly efficient. And the cookie at check in is definitely a cherry on top! Loved our stay with a picturesque view on Osaka castle and beautiful spacious rooms

2026-04-15 via Nuitee
K
koji couple jp
7
2026-04-12 via Nuitee
K
koji couple jp
7
2026-04-12 via Nuitee
solo_traveller jp
10
2026-04-12 via Nuitee
S
Sabine couple de
8
2026-04-11 via Nuitee
J
Jose Luis solo_traveller nl
10
2026-04-10 via Nuitee
G
Georgia solo_traveller au
9
Pros:

Breakfast great and lovely staff

2026-04-09 via Nuitee
N
nalawade solo_traveller sg
10
2026-04-08 via Nuitee
M
margarita couple ae
10
2026-04-07 via Nuitee
C
Cindy extended_group au
10
Pros:

The staff went out of their way to help us

2026-04-05 via Nuitee
H
Herve couple au
10
2026-04-05 via Nuitee
H
Harry couple gb
10
Pros:

Everything, very comfortable bed, and very accommodating staff who upgraded us to the castle view and extended us to a late checkout for free. Would highly recommend.

2026-04-05 via Nuitee
A
Alejandro couple co
10
2026-04-04 via Nuitee
C
Chi solo_traveller hk
9
It was pleasant stay
Pros:

It has a nice view

2026-04-04 via Nuitee
I
Irene family_with_children us
8
Pros:

Facilities size of rooms and bathrooms

Cons:

Location a little out of the main attractions

2026-04-02 via Nuitee
S
Sabine couple de
8
Schönes, sehr gut gelegenes Hotel mit sehr freundlichem Personal
Pros:

Unheimlich nettes, hilfsbereites Personal!
Tolle Lage, Zimmer mit sehr guter Ausstattung, sauber

Cons:

Das Frühstück war zu jeder Zeit (wir haben über 5 Nächte sämtliche Zeiten ausprobiert) einfach überlaufen, viele Reisegruppen, Buffet auf engem Raum, das war etwas anstrengend.

2026-03-29 via Nuitee
S
Sally couple au
7
Great
Pros:

Location facilities staff
Quality of wine at bar

Cons:

Would have appreciated an ability to reduce the air con to 17. We struggled with heat in room

2026-03-29 via Nuitee