OMO5 Tokyo Gotanda by Hoshino Resorts

Hotels
•
OMO
8.8 (1082 reviews)
8-4-13 Nishi-Gotanda, Shinagawa-ku , Tokyo , jp

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Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Stunning views
Cons:
Infrequent cleaning
Limited breakfast options

Categories

Cleanliness
7.95
Several reviewers noted dust accumulation and infrequent cleaning, impacting the overall perception.
Service
9.45
Multiple mentions of welcoming and helpful staff contribute to a positive sentiment.
Location
9.45
The proximity to local transport and key locations is highlighted positively across reviews.
Room Quality
8.95
Rooms received good feedback for cleanliness and stunning views, though there were complaints about bedding comfort.
Amenities
8.95
The array of amenities offered by the hotel received generally positive remarks.
Value for Money
8.95
Overall quality of the hotel was appreciated, justifying the price.
Food and Beverage
7.45
Breakfast variety and quality were criticized, lowering the overall food rating.
Overall Experience
9.25
Despite minor issues, the overall sentiment from guests indicates a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:19

Property Description

Luxurious Amenities - Experience a 4-star stay with city views, a restaurant, bar, and 24-hour front desk.

Comfortable Rooms - Air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom.

Convenient Location - Explore popular attractions like Togoshi-ginza Shopping Street and Yakushi-ji Tokyo Annex Temple nearby.

Book now for a delightful stay at OMO5 Tokyo Gotanda by Hoshino Resorts!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Airport code: HND

Location

Guest Reviews

8.8
Based on 1082 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
L
Lori • extended_group • us
9
2026-03-14 • via Nuitee
C
Ching Yu • couple • hk
9
Pros:

浴室花灑水壓10分足夠，非常舒服，床軟硬度適中

2026-03-14 • via Nuitee
T
TOMOKO • couple • jp
10
ここを選んで正解だな。と、思いました。
Pros:

体調が悪く無理を言って早めのチェックインをお願いしたら快く対応してくれました。
急な事なのに大変助かりました。ありがとうございます。

Cons:

不快な事は何もなかった。

2026-03-14 • via Nuitee
M
Marina • extended_group • fr
9
2026-03-11 • via Nuitee
H
Hua Sung • couple • tw
6
除了電視無法觀看聯網內容以外，其他都很棒
Pros:

地理位置很棒

Cons:

房間電視無法聯網觀看YouTube 及Netflix.
明明遙控器都有這兩個選項，但確實無法連上
有詢問過前台人員，前台人員回覆，所有的房間電視都無法

2026-03-10 • via Nuitee
C
Chinami • family_with_children • jp
10
最高〜！！
Pros:

子供連れで利用させてもらいました。
まずロビーから出れるテラスに子供達が心奪われていました！無料ロッカーも便利で利用しやすかったです！だんだんルームを利用しましたがこちらもとっても素敵なお部屋で夜景もキレイでした！畳だったこともありゆったり過ごせました！夜のイベント乾杯タイムも楽しく参加させてもらい子供も喜んでいました！朝ごはんのおにぎりがとてもおいしく、子供達には単品で利用させてもらいそれがとても良かったです！スタッフの方も親切でとても素敵な旅行になりました！

Cons:

お風呂の温度を熱くしてもなかなか温度が高くならず少し寒かったです。

2026-03-10 • via Nuitee
Y
YA LING • couple • tw
8
2026-03-09 • via Nuitee
T
Taichi • family_with_children • jp
9
2026-03-08 • via Nuitee
K
kj • family_with_children • tw
10
2026-03-07 • via Nuitee
S
shai • family_with_children • il
9
2026-03-07 • via Nuitee
A
AKIRA • couple • jp
8
楽しい
Pros:

夜景
清潔感
スッタフ

Cons:

今回のお部屋はダメ
ベットが

2026-03-06 • via Nuitee
Y
Yifen • family_with_children • tw
8
Pros:

設備很新

Cons:

走廊的燈光太暗

2026-03-06 • via Nuitee
D
Delphine • family_with_children • fr
9
Superbe
Pros:

Son emplacement très pratique ( yamàote Mine ) , chambre très agréable, servie complet ( laverie , salle de gym , personnel très accueillant)

2026-03-05 • via Nuitee
B
Benny • couple • hk
5
2026-03-04 • via Nuitee
J
Joanna • couple • pl
10
Świetny hotel z super lokalizacją i wyposażeniem
Pros:

Design

Cons:

Personel mógłby lepiej mówić po angielsku

2026-03-04 • via Nuitee
M
MINAMI • family_with_children • jp
10
2026-03-03 • via Nuitee
T
Tina Doan Thuy • family_with_children • au
7
A week stay
Pros:

Amazing overview of the area, friendly staff, fast cleaning services and close to train station.

Cons:

A bit cramped for my personally liking but the interior aesthetic is very pretty and modern.

2026-03-03 • via Nuitee
S
SzuYen • extended_group • tw
9
漂亮很新的飯店，樓下有美食街可以用餐，從五反田走路約5分鐘可以到，有點距離但可以接受
Pros:

乾淨新穎 有提供三人房型

Cons:

無

2026-03-01 • via Nuitee
S
SACHI • family_with_children • jp
10
Pros:

場所、景色が良い、清潔さ、施設設備が充実している

Cons:

とくになし

2026-02-28 • via Nuitee
A
AKIRA • couple • jp
8
Good
Pros:

夜景
可愛い

Cons:

ちょっと狭い
お風呂

2026-02-27 • via Nuitee