OMO5 Tokyo Gotanda by Hoshino Resorts

Hotels
•
OMO
8.8 (1317 reviews)
8-4-13 Nishi-Gotanda, Shinagawa-ku , Tokyo , JP

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Stunning views
Cons:
Infrequent cleaning
Limited breakfast options

Categories

Cleanliness
7.95
Several reviewers noted dust accumulation and infrequent cleaning, impacting the overall perception.
Service
9.45
Multiple mentions of welcoming and helpful staff contribute to a positive sentiment.
Location
9.45
The proximity to local transport and key locations is highlighted positively across reviews.
Room Quality
8.95
Rooms received good feedback for cleanliness and stunning views, though there were complaints about bedding comfort.
Amenities
8.95
The array of amenities offered by the hotel received generally positive remarks.
Value for Money
8.95
Overall quality of the hotel was appreciated, justifying the price.
Food and Beverage
7.45
Breakfast variety and quality were criticized, lowering the overall food rating.
Overall Experience
9.25
Despite minor issues, the overall sentiment from guests indicates a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:19

Property Description

Luxurious Amenities - Experience a 4-star stay with city views, a restaurant, bar, and 24-hour front desk.

Comfortable Rooms - Air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom.

Convenient Location - Explore popular attractions like Togoshi-ginza Shopping Street and Yakushi-ji Tokyo Annex Temple nearby.

Book now for a delightful stay at OMO5 Tokyo Gotanda by Hoshino Resorts!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.8
Based on 1317 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
M
Mary • solo_traveller • au
9
OMO5 Gotunda
Pros:

The location. 5 minutes walk to yamanote line and 7eleven. We were family of three, deluxe room with three beds ample space, lounge and table. Good toilet and bathroom space for three big adults.

Cons:

The Anerican breakfast! Don't get the breakfasts either one. They are not good.

2026-10-17 • via Nuitee
S
Stephanie • family_with_children • br
9
2026-10-17 • via Nuitee
T
Thomas Bluhme • family_with_children • dk
8
2026-10-16 • via Nuitee
W
William • family_with_children • us
9
2026-10-16 • via Nuitee
O
oliver • family_with_children • ch
10
Well check out more OMO hotels
Pros:

All new, super nice roof garden, welcome drinks, amazing city views

2026-10-16 • via Nuitee
S
Susan • extended_group • us
7
2026-10-15 • via Nuitee
S
Simone • family_with_children • ch
10
2026-10-15 • via Nuitee
T
Timo • family_with_children • fi
10
Enjoyable hotel and worth to stay.
Pros:

Clean premises. Friendly and service-minded staff. Spacious room with nice views. Decent fitness room. Short walk to Gotanda station.

Cons:

Breakfast was ok but the Western style option wasn’t that western in my opinion.

2026-10-14 • via Nuitee
李 • couple • tw
9
Pros:

1.交通方便,距離地鐵站五反田10分鐘內可到達
2.房間夠放2個23寸的行李箱
3.房間設計有將生活與洗漱空間做分開,生活空間用搨搨米,洗簌空間用木板與磁磚
4.房間天氣好時(沒有雲層時),可以看到富士山
5..飯店在14樓,有空中花園設計
6.飯店人員基本上英文溝通無誤

Cons:

1.房間燈光不夠明亮
2.浴室內沒有可放置衣物的衣物架
3.枕頭太軟了

2026-10-11 • via Nuitee
K
kym • couple • gb
10
2026-10-11 • via Nuitee
C
Christoffer • family_with_children • dk
9
2026-10-10 • via Nuitee
W
Warren • family_with_children • au
9
2026-10-10 • via Nuitee
N
Nick • family_with_children • au
8
2026-10-10 • via Nuitee
T
Teryn • solo_traveller • us
9
2026-10-09 • via Nuitee
J
Jelmer • couple • nl
9
Pros:

In een rustigere wijk gelegen. Dichtbij station Gotanda waardoor je makkelijk veel van de stad kan zien. Mooi uitzicht vanaf de kamer.

Cons:

Het ontbijt was eentonig iedere dag. Als je meerdere nachten verblijft eet je eigenlijk hetzelfde. En een kleine aanpassing was ook echt niet mogelijk aldus het personeel.

2026-10-08 • via Nuitee
A
Alessia • solo_traveller • ch
7
Cityhotel
Pros:

Bequeme Betten

Cons:

Lage war oke

2026-10-08 • via Nuitee
A
Aude • family_with_children • ch
9
2026-10-07 • via Nuitee
C
CHIA JUNG • couple • tw
3
以這個房價,房間清潔度跟設備需加強
Pros:

無

Cons:

房間內有蟑螂,飲水機沒有每一層都有

2026-09-11 • via Nuitee
N
NIAN SHAN • couple • tw
5
如果下次還會住那附近,應該會換一間試試
Pros:

地理位置蠻好的,景色很漂亮,附近吃的也蠻多的。
大家都推薦坐到五反田,其實可以坐到大崎廣小路站,在飯店旁邊而已,可以參考。

Cons:

飯店進一樓等電梯就會有非常濃郁的寵物店味道,另外飯店沒有提供礦泉水,必須要自己去指定樓層裝水,另外飯店服務感覺沒有熱忱,感受上沒有期待中的感覺。

2026-09-11 • via Nuitee
T
Tanja • extended_group • de
9
2026-09-10 • via Nuitee