Sotetsu Hotels The Splaisir Yokohama

Hotels
Sotetsu Fresa Inn
9.1 (1577 reviews)
Kanagawa-ku, Tsuruya-cho 1-41 , Yokohama , jp

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean and modern rooms
Cons:
Some rooms are small
Air conditioning issues reported

Categories

Cleanliness
8.85
Mentioned as perfect in several reviews. Overall perception of cleanliness is high.
Service
9.85
Staff were described as helpful and responsive. Excellent service praised across multiple reviews.
Location
9.85
Frequent mention of excellent location near transport and attractions.
Room Quality
8.35
Rooms were described as spacious and comfortable, but some mentions of small sizes.
Amenities
8.85
Good range of hotel facilities such as laundry and coffee shop, but some guests noted missing features.
Value for Money
8.35
Good comparison to other hotels but some guests felt certain costs were high.
Food and Beverage
9.35
Quality of food and bakery mentioned positively; restaurant ambience appreciated.
Overall Experience
9.35
A generally enjoyable experience with positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Prime Location in Yokohama
Sotetsu Hotels The Splaisir Yokohama is conveniently situated near Yokohama Marine Tower and major attractions like Motosumi-Bremen Shopping District and Nissan Stadium.

Modern Amenities
The hotel offers non-smoking rooms, free WiFi, a fitness centre, and a restaurant serving delectable meals. Each room is furnished with a kettle, kitchenette in selected rooms, air conditioning, safety deposit box, and a flat-screen TV for ultimate comfort.

Delicious Asian Breakfast
Guests can start their day with a scrumptious Asian breakfast before exploring nearby landmarks such as Sankeien and Grandtree Musashikosugi.

To experience luxury and convenience in Yokohama, book your stay at Sotetsu Hotels The Splaisir Yokohama now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1577 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.35
Y
Ying an couple tw
10
充滿了便利性
Pros:

位置就在橫濱車站旁邊,逛街,交通都非常方便,整間飯店充滿了人文氣息,尤其是早餐,有日式、美式的選擇,連住兩天也不會覺得重複

Cons:

2026-03-28 via Nuitee
O
OL Shee family_with_children sg
9
Pleasant stay
Cons:

I was shocked by the cost (¥3000) to dispose an unused luggage bag.

2026-03-27 via Nuitee
W
Wayne couple us
10
Perfect location and facility for a Tokyo area visit.
Pros:

Excellent location near the Yokohama Train Station. The hotel was super comfortable and the staff were excellent. There are many restaurants in and near the Yokohama Front Tower. The Sky Lounge on the 42nd floor was very nice.

Cons:

No negative comments.

2026-03-27 via Nuitee
B
Barbara solo_traveller us
10
We were so comfortable here and the staff was super nice and helpful!
Pros:

A perfect location near the train station and a fantastic hotel!

Cons:

Nothing!

2026-03-27 via Nuitee
R
Rick couple us
9
Close to the train station and no less than 100 restaurants within walking distance
Pros:

Location

Cons:

The towels could have been softer

2026-03-26 via Nuitee
M
Mitchell family_with_children au
10
2026-03-25 via Nuitee
村上 family_with_children jp
9
2026-03-25 via Nuitee
H
hsu family_with_children tw
9
Pros:

房間蠻大、乾淨,地點離車站近、方便。

Cons:

房間燈光略暗

2026-03-25 via Nuitee
Y
YOSHITAKA family_with_children jp
10
2026-03-25 via Nuitee
H
Hui-Ti solo_traveller tw
9
2026-03-23 via Nuitee
Y
Yuanyuan couple au
9
2026-03-23 via Nuitee
L
Litia solo_traveller us
9
My friend and I were very comfortable at this hotel.
Pros:

The room size was very spacious and housekeeping staff terrific!!! There were a variety of restaurants within the hotel.

Cons:

None

2026-03-23 via Nuitee
美智子 couple jp
10
立地がよい
Pros:

YouTubeがみれた。

Cons:

なし

2026-03-23 via Nuitee
Y
YU Cheng family_with_children tw
10
2026-03-22 via Nuitee
S
Stella couple au
9
2026-03-22 via Nuitee
J
Jérémie family_with_children cz
9
Pros:

Emplacement idéal à deux pas de la gare de Yokohama, très silencieux, chambre spacieuse, très moderne et très bien équipée.

2026-03-22 via Nuitee
S
Stella couple au
9
2026-03-22 via Nuitee
L
LICHEN couple tw
10
2026-03-21 via Nuitee
S
Shunji solo_traveller jp
10
2026-03-19 via Nuitee
K
KMach solo_traveller gb
9
Excellent hotel in central Yokohama
Pros:

This is an excellent hotel conveniently located near Yokohama station. It is very secure as guests need their key cards to access the lifts. I booked a standard double room but got upgraded to superior room which is very much appreciated. The room is new and has all the amenities I need for a comfortable stay, most of all, it is very clean, which for me is the most important! Compliments to their housekeeping team.

In the reception floor is also the hotel's restaurant which serves delicious traditional Japanese breakfast and is a must-try. There's also a bakery and coffee shop in their very Instagrammable lobby. The hotel staff are very helpful with my queries regarding the takkyubin (Ta-Q-Bin) service (luggage forwarding) and storage lockers.

I would highly recommend The Splaisir and would definitely stay here again the next time I visit Yokohama.

Cons:

I couldn't find the hotel initially as I arrived at night time and was a bit disorientated. I managed to ask a very helpful Japanese couple who used their map app and walked me to the entrance of the building where the hotel is located. Without them I wouldn't be able to find the hotel. The hotel is located in the fourth floor of The Yokohama Front building.

2026-03-19 via Nuitee