Hop Inn Tokyo Ueno

Hotels
•
Hop Inn Group
8.7 (476 reviews)
6 Chome-7-19 Ueno, Taito City , Tokyo , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Concerns about room cleanliness were mentioned, indicating a need for improvement.
Service
9.08
Staff were described as friendly and helpful, but there was a suggestion for better training.
Location
9.32
Multiple reviews emphasized the excellent location near transport and amenities.
Room Quality
8.27
Rooms were generally considered functional and comfortable despite some noise issues.
Amenities
8.8
Positive mention of free coffee and laundry facilities, though some areas felt crowded.
Value for Money
8.76
Hotel is seen as a good budget option despite some minor cleanliness issues.
Food and Beverage
8.81
Access to a variety of restaurants was noted positively.
Overall Experience
8.78
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:13

Property Description

Prime Location in Tokyo
Comfortable Rooms with Modern Amenities
Nearby Attractions and Entertainment Options

Open the doors to an unforgettable Tokyo experience at Hop Inn Tokyo Ueno, located in the heart of the city. Enjoy modern comforts in air-conditioned rooms with free WiFi at this 3-star hotel. Explore nearby landmarks like Marishiten Tokudaiji Temple and Atre Ueno Shopping Mall. Embrace convenience with the 24-hour front desk and proximity to Ueno Royal Museum. Fuel your adventures with a restful stay in the bustling city. Book your stay now for a memorable Tokyo getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
B
Balboa • couple • cl
8
2026-10-23 • via Nuitee
J
John • couple • kr
7
2026-10-22 • via Nuitee
B
Beverly Jocson • couple • ph
10
Pros:

Staff are accommodating. Perfect location

2026-10-22 • via Nuitee
M
Michelle • couple • us
9
Pros:

Hotel provided us everything we needed for our stay! The trip started off rocky, as I thought I lost my passport at the airport, but they were gracious enough to help me call the airport security and help us communicate our issue, as I only spoke English. The went above and beyond on the phone for over 20 minutes, while I frantically searched my bag. I ended up finding my passport thankfully, but was extremely grateful for their kindness and patience during the situation.

2026-10-21 • via Nuitee
L
Lucille • couple • za
9
Absolutely perfect location
Pros:

The location was absolutely ideal. Close enough to everything you would need - food, shopping etc.
and also to several train stations so you can explore the other parts of Tokyo.
Staff were super friendly
The coffee (which was free) was SO good
Also lots of other free amenities that are actually pretty useful
The washing machines and driers (2 of each) are incredibly convenient

Although we were close to the main highway, the noise was pretty minimal. However we were on the top floor (14) so not sure about the lower floors

We were able to store our luggage at the hotel before check-in. They do not offer luggage forwarding but there is a Yamato office just around the corner

Cons:

The main entrance doors were not working and it was pretty annoying having to open manually

2026-10-19 • via Nuitee
S
S. • couple • th
10
ขอบคุณสำหรับบริการที่ประทับใจ
Pros:

บริการดี ที่พักอยู่ใกล้สถานีใหญ่ เดินทางสะดวกมาก ใกล้แหล่งอาหารและแหล่งช้อปปิ้งต่างๆ ไม่มีอะไรที่ไม่ชอบเลย ประทับใจมาก ครั้งหน้าจะไปพักอีก

Cons:

เสียงดังจากรถพยาบาลมีมาบ้างแต่ไม่บ่อย แต่ก็เข้าใจได้เพราะตึกอยู่ติดถนน

2026-10-18 • via Nuitee
J
Jessica • solo_traveller • au
8
2026-10-17 • via Nuitee
A
Arada • couple • th
10
2026-10-14 • via Nuitee
B
Benjamin • couple • sg
8
Pleasant
Pros:

Good location, walkable to many many nice restaurants.

Cons:

Front automatic door was spoilt when we were there

2026-10-14 • via Nuitee
S
Sombunmee • extended_group • th
10
Pros:

โรงแรมใหม่ ห้องพักสะอาดเลย ขนาดห้องไม่ใหญ่ตามมาตรฐานญี่ปุ่น แต่นอนสบาย มีเครื่องทำกาแฟให้บริการ และ amenities ให้หยิบไปใช้ได้เลย เช่น ชุดนอน หวี สำลี หมวกคลุมผม ที่โกนหนวด เดินง่ายไปสถานี JR Ueno ให้ตลาด Ameyoko เดินแปปเดียวก็เจอแหล่งของกิน ใกล้ๆมี Family mart กรณีไปต่างเมืองจะเช่ารถ เดินไปนิดนึงก็ถึง Toyota rent a car แล้ว โดยรวมดีมากค่ะ

2026-10-14 • via Nuitee
A
Arvin • solo_traveller • tw
7
Pros:

這個住宿地點真的很棒，不管是購物、吃飯、搭車都方便到不行。不用2分鐘就能走到阿美橫町，離全家便利商店更近，走到上野站和御徒町站也都大約5分鐘內的距離，離京成上野也很近，很方便去搭乘Skyliner去機場。櫃台的服務人員態度都非常好，用英文溝通完全沒問題。

Cons:

第一次打開冷氣就有非常奇怪的味道，是很濃的柑橘類清潔劑的味道，之後再開冷氣又變成一種很難形容的臭味。一開始進到房間摸了被子和床有一種潮濕感，床偏硬，不過床的軟硬是個人喜好問題不算缺點。最大的問題是浴室真的太小，洗手台左半邊是在浴缸上方，右邊又緊臨著馬桶，根本沒辦法好好站在洗手台前刷牙。

2026-10-14 • via Nuitee
H
Hartmut • solo_traveller • de
7
2026-10-13 • via Nuitee
R
Rai Garcia-Singh • solo_traveller • gb
8
Pros:

Close proximity to transport. Shops and restaurants
Museums. Superb

2026-10-12 • via Nuitee
A
ANTONIO • family_with_children • es
8
Pros:

Ubicación

Cons:

Tamaño habitación, muy pequeña

2026-09-18 • via Nuitee
W
Wilma • family_with_children • nz
10
Highly recommended
Pros:

Good price, location, clean room, and friendly staffs

2026-09-16 • via Nuitee
T
TZU HAN • couple • tw
10
Pros:

地點太完美

Cons:

浴室太小

2026-09-12 • via Nuitee
M
Munvinder • extended_group • th
9
Nice!
Pros:

The location was good.

Cons:

The room was very small

2026-09-12 • via Nuitee
B
Ben • family_with_children • us
10
Comfortable, clean rooms with friendly, helpful staff.
Pros:

Hop Inn Ueno is a convenient location to restaurants and shopping. We were able to easily access the subway and train station. Our family will stay at Hop Inn in the future.

2026-09-12 • via Nuitee
A
Anthony • couple • qa
8
Great location but there were nuances during our stay this time.
Pros:

Great location and accessibility to the different attractions within Tokyo. The staff are helpful and accommodating, as always. Great value for money.

Cons:

The main automatic sliding doors of the hotel were unserviceable during the 5 days of our stay and you have to manually push the doors to open/close. The elevator doesn't have any cooling system to combat the heat and humidity of Japan summer. Also, it was a pain to use the single elevator between 1pm to 3pm since it is being used also by their cleaning team to bring up/down used/replacement towels, beddings, trash. The bed at room 302 also squeaks a LOT. The cleaning team did not vacuum our room when it was "cleaned" during our stay.

2026-09-11 • via Nuitee
Y
YI-SHIUAN • family_with_children • tw
10
2026-09-10 • via Nuitee