Hop Inn Tokyo Ueno

Hotels
•
Hop Inn Group
8.7 (363 reviews)
6 Chome-7-19 Ueno, Taito City , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Concerns about room cleanliness were mentioned, indicating a need for improvement.
Service
9.08
Staff were described as friendly and helpful, but there was a suggestion for better training.
Location
9.32
Multiple reviews emphasized the excellent location near transport and amenities.
Room Quality
8.27
Rooms were generally considered functional and comfortable despite some noise issues.
Amenities
8.8
Positive mention of free coffee and laundry facilities, though some areas felt crowded.
Value for Money
8.76
Hotel is seen as a good budget option despite some minor cleanliness issues.
Food and Beverage
8.81
Access to a variety of restaurants was noted positively.
Overall Experience
8.78
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:13

Property Description

Prime Location in Tokyo
Comfortable Rooms with Modern Amenities
Nearby Attractions and Entertainment Options

Open the doors to an unforgettable Tokyo experience at Hop Inn Tokyo Ueno, located in the heart of the city. Enjoy modern comforts in air-conditioned rooms with free WiFi at this 3-star hotel. Explore nearby landmarks like Marishiten Tokudaiji Temple and Atre Ueno Shopping Mall. Embrace convenience with the 24-hour front desk and proximity to Ueno Royal Museum. Fuel your adventures with a restful stay in the bustling city. Book your stay now for a memorable Tokyo getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 363 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
M
Mezua • couple • us
7
Pros:

The location. Close to a subway station

Cons:

The rooms were small

2026-04-17 • via Nuitee
P
Parkpoom • solo_traveller • th
10
Pros:

Location is great, the staff are cool, and the amenities is more than great.

Cons:

Room size is a bit small for 2,

2026-04-16 • via Nuitee
K
Korhan • family_with_children • gb
4
Do not stay at the triple room.
Pros:

Close to the Ueno attractions and train station

Cons:

We stayed at the triple room which is on the street side which is quite busy and loud. There are two levels of road passing Infront of the hotel. Windows are not isolated and no sound proof. All cars passing from the roads are like passing next to your bed.

2026-04-16 • via Nuitee
W
WenChun • family_with_children • tw
10
2026-04-15 • via Nuitee
W
WenChun • family_with_children • tw
10
2026-04-15 • via Nuitee
J
Jia Xin • couple • my
9
Value for money worth, not suitable for tall and big size (>180cm/80kg)
Pros:

Close to stations like JR Ueno, JR Okachimachi, Keisei Ueno, and also metro complex of Ueno-Okachimachi, Ueno-Kirokoji, and Naka-Okachimachi.
Close to markets and abundant of restaurants around at Ameyoko (アメ横) Market Nakadoori (上中) Market
Two Family Mart around the hotel, at the end of each side of the block.
The room is clean and tidy.
Luggage storage available under the bed.
Bathtub available
Toiletries available at ground floor, in front the front desk, such as toothbrushes, hair brush, bath salt.
Coffee and tea are free to take as well.
Other toiletries are provided in the room, such as towel, hand towel, hair dryer, body wash, shampoo, and conditioner.
Amenities provided, such as a TV, kettle, and mini fridge (only chilling, no freezing)
Staff are helpful and fluent in Chinese and English (expect some accent).
Other facilities such as coin laundry (2x washers and 2x dryers) are available on the ground floor.

Cons:

Room and toilet are relatively small and short, and the walkway in the room is rather narrow, not very convenient to pack or unpack your luggage.
Window is frosted and permanently locked in standard room, can't really tell whether it's day or night.
Rooms are cleaned every 3 days, eg checked in on 1st, room cleaning on 4th, 7th, and so on. (Towels can be requested at front desk, and trashes can be left outside of room regardless of room cleaning days)

2026-04-14 • via Nuitee
J
João Paulo • solo_traveller • br
10
A hospedagem perfeita em Tóquio
Pros:

Localização perfeita, mas a melhor parte são os funcionários super amigáveis e prestativos.

2026-04-11 • via Nuitee
P
Patpicha • couple • th
10
Pros:

ชอบมากก พัก รอบ2 ละจ้า

2026-04-09 • via Nuitee
S
Seong Lee • couple • my
8
Pros:

facilities

Cons:

the reception told me i cant get the invoice from the property, need to get from booking.com . thus no invoice provided for vat refund if applicable.

in additon, booking.com booking had caused me to incurred additional RM 200 which was charged by credit card which differs from RM equivalent shown on my booking. com screen and information. try to get refund from booking .com , however unsuccessful as they they never response to my refund.

2026-04-08 • via Nuitee
Z
Zacharie • family_with_children • us
9
Pros:

Great location next to Ueno. Super friendly staff. Relatively clean property. They store your luggage for you.

Cons:

The rooms are a bit small. The fridge is super small. Room cleaning every fourth day.

2026-04-07 • via Nuitee
陳 • couple • tw
8
2026-04-07 • via Nuitee
S
Shane • family_with_children • au
9
Excellent room, service, outstanding helpful staff.
2026-03-30 • via Nuitee
K
Kitty • couple • hk
6
Pros:

地理位置優越

Cons:

住了七晚只有兩日有執房服務

2026-03-29 • via Nuitee
H
Haroon • extended_group • ca
10
Awesome hotel, definitely will come again!
Pros:

The room is clean and quiet. Spacious for a 3 person room. Staff are very friendly and helpful. They have 2 coin laundry machines which is convenient. The location is super convenient and close to JR, metro and the center of Ameyoko market. Awesome stay!

Cons:

Nothing.

2026-03-29 • via Nuitee
甘靖芳 • couple • tw
8
Pros:

整體感覺還可以，就是一般商務旅館的大小
是乾淨的

Cons:

入住當晚的房間，只要翻身，床就會有聲音（感覺不牢固，會解體的聲音）

2026-03-27 • via Nuitee
春蘭 • family_with_children • tw
9
感覺還不錯，離逛街的地方也蠻近的，離火車站也不會太遠，房間也很乾淨
Pros:

有提供備品很方便，有免費的熱飲可以喝，可以寄放行李很方便

Cons:

空間比較窄一點，三個行李要同時打開有點困難，但放置行李是ok的

2026-03-26 • via Nuitee
W
Weeraya • extended_group • th
10
2026-03-25 • via Nuitee
S
Suparerk • couple • th
10
2026-03-23 • via Nuitee
S
Sarah • couple • us
7
2026-03-19 • via Nuitee
B
Bigornia • couple • ph
8
Pros:

I liked the location and how pretty straightforward the stay is. :) All in all it's a good experience and the staff were really helpful!

Cons:

I don't like that there's only 1 elevator so the waiting time is a bit long compared to other hotels but other than that the rest is okay.

2026-03-17 • via Nuitee