Sooz Hotel Collection

Hotels
8.9 (4943 reviews)
Avenida São Luis, 234 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable stay
Great breakfast
Friendly staff
Cons:
Noise from the street
Maintenance issues

Categories

Cleanliness
8.29
Several reviews mention cleanliness positively but also highlight issues with maintenance.
Service
9.26
Reviewers frequently praised the staff's courteousness and special mentions of individual employees.
Location
9.3
Guests appreciated the hotel's proximity to various attractions, though noise from the street was noted.
Room Quality
8.75
Rooms were described as comfortable and spacious, but there were complaints regarding noise and AC issues.
Amenities
8.78
Breakfast received high marks, and overall amenities were up to standard, with some remarks on the need for improvement.
Value for Money
8.74
Guests felt they received good value for their money based on their experiences.
Food and Beverage
9.29
Breakfast was consistently highlighted as very good and well-prepared.
Overall Experience
8.76
General satisfaction with the stay, despite some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:55

Property Description

Luxurious Accommodation
Experience comfort and convenience at Sooz Hotel Collection in Sao Paulo. Each air-conditioned room features a flat-screen TV and a private bathroom. Some rooms even offer a cozy seating area for relaxation.

Convenient Amenities
Enjoy complimentary WiFi throughout the property and benefit from the 24-hour front desk service. Whether you're here for business or leisure, our amenities cater to all your needs.

Prime Location
Located just 400 meters from Downtown Sao Paulo, Sooz Hotel Collection provides easy access to popular landmarks like Abril Theater and Sao Paulo Metropolitan Cathedral. The Sao Paulo/Congonhas Airport is also conveniently situated only 9 km away.

Book your stay at Sooz Hotel Collection now for a memorable experience in Sao Paulo.

Important information:

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 4943 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
L
Luis • couple • cl
8
Pros:

Es mi hotel fijo en SP, desayuno muy bueno, atención buena, habitaciones amplias comodas y limpias

Cons:

Unico punto malo, habitación no tenia jabón de baño nunca hubo reposición.

2026-05-09 • via Nuitee
S
SIlvio Yasui • solo_traveller • br
9
2026-05-09 • via Nuitee
M
Mike • extended_group • br
3
Pros:

Breakfast

Cons:

They kept my money for days I didnt stay. The stole my money

2026-05-09 • via Nuitee
M
Mada • solo_traveller • gb
9
Fair
Pros:

Everything was alright, good size room, tasty breakfast

Cons:

Not necessarily about the property but a bit rough around it, a lot of homeless and was warned multiple times to keep my phone secure around as thiefs snatch it

2026-05-08 • via Nuitee
L
Luca Giovanni • solo_traveller • it
10
Consigliato
Pros:

Tutto

Cons:

Niente

2026-05-08 • via Nuitee
V
Vanessa Carolina • solo_traveller • ar
10
2026-05-08 • via Nuitee
S
Samara • couple • br
10
Pros:

quarto maravilhoso, banheiro perfeito!

2026-05-08 • via Nuitee
S
sandra • couple • br
7
Pros:

Localização, um bom café

2026-05-07 • via Nuitee
M
Massimiliano • solo_traveller • fr
9
Parfait
Pros:

Tout

Cons:

Rien

2026-05-07 • via Nuitee
H
Hamilton • couple • br
9
Bom razoavelmente bom
Pros:

Limpeza fraca

Cons:

Higiene

2026-05-07 • via Nuitee
R
Renata • family_with_children • br
4
Por ser 4 estrelas esperava um pouco mais.
Pros:

Apesar de insegura, a localização fica no meio de todas as atrações.

Cons:

Para um hotel 4 estrelas achei o café da manhã muito simples, os quartos simples e na pia do banheiro, precisava limpar o ralo.

2026-05-07 • via Nuitee
V
victoria • couple • ae
7
It was ok. Not a known brand but comfortable though the internet was epileptic at some point.
Pros:

Location. They had a kettle

Cons:

The attitude of the staff

2026-05-07 • via Nuitee
L
Lilian • solo_traveller • br
10
Pros:

Tudooo

2026-05-07 • via Nuitee
E
Edmilson • extended_group • br
9
Cons:

Acústica entre os apartamentos, ouvia-se muito barulho do corredor e dos outros quartos, principalmente quanto ao uso dos banheiros.

2026-05-07 • via Nuitee
V
victoria • couple • ae
7
Checking in takes up to 1hr. Very slow.
Pros:

We stayed at suite on the 13th floor. Very beautiful.

Cons:

The staff. Terrible attitude towards customers . One of them even banged the phone on me.

2026-05-07 • via Nuitee
C
Camilla • couple • br
10
Paz e conforto
Pros:

Tudo

Cons:

Nada

2026-05-06 • via Nuitee
B
Bárbara • solo_traveller • br
10
Excelente lugar para ficar!
Pros:

O tamanho do quarto é ótimo, a limpeza estava excelente, super confortável, funcionários todos legais, a estadia foi muito boa!

2026-05-06 • via Nuitee
A
Ashraf • solo_traveller • za
10
2026-05-06 • via Nuitee
D
Douglas • solo_traveller • br
9
2026-05-06 • via Nuitee
G
Gabriel • couple • br
10
2026-05-05 • via Nuitee