Summit Suítes Hotel Santos

Hotels
•
Independent
7.6 (5 reviews)
Av. Washington Luis 565 , Santos , BR
55-1233088821

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Great location
Cons:
Outdated facilities
Insects in room
Trash bags in main elevator
Lack of maintenance

Categories

Cleanliness
2.5
Cleanliness is a significant concern with reports of insects in the room and improper disposal of trash.
Service
3
The use of the main elevator for trash removal was a negative point raised, showing a lack of good service practices.
Location
9.5
The location is highly praised and considered perfect by the guest.
Room Quality
2.8
The room's quality is seen as poor due to the presence of insects and outdated facilities.
Amenities
2.5
The amenities are deemed too old and lacking proper maintenance, which negatively affects the guest experience.
Value for Money
3
With the mentioned issues, the value for money is considerably brought into question.
Food and Beverage
5
There are no specific comments on food and beverage; therefore, an average score represents a neutral standpoint.
Overall Experience
3.5
The overall experience seems to be negatively impacted by several factors, although the location was a positive aspect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 11:18

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy the outdoor pool and stay connected with complimentary wireless internet access.

Buffet Breakfast
Start your day with a delicious buffet breakfast served on weekdays and weekends for a fee.

Convenient Location
Located near popular beaches and attractions, including Gonzaga Beach and Santos Harbor.

Book now for a relaxing stay at Summit Suítes Hotel Santos in Santos, with easy access to the best of the city.

Important information:

* Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
* Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 2.5
Service: 3
Location: 9.5
Room Quality: 2.8
Amenities: 2.5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3.5
V
Valeria
10
Muito bom, recomendo!
Pros:

Adoramos tudo, espaço do apartamento, instalações, café da manhã e localização!
Foi muito bom estar hospedada com vcs!

2024-03-04 • via Nuitee
V
Verified traveler
6
Pros:

The two Elevators are very slow and always busy. Not unusual to wait 5-10 minutes until you can go in. The room and furniture do have clear signs of wear. The cooler did its job and cooled down the room to a good temperature, but rather noisy doing so. The breakfast is maximum okay’ish. Staff was friendly and helpful. Beautiful view in the beach.

2024-02-13 • via Nuitee
R
Rita
8
Pros:

All of things is good!!!

2024-02-05 • via Nuitee
S
SERGIO LUIZ
4
HOTEL SUMMIT SUITES EM SANTOS
Pros:

Razoável, relação custo benefício péssimo, serviço de estacionamento ruim, instalações internas/acomodações ruins, não tem carregador de malas, Pagar USD240,00 por esta qualidade de serviço é um abuso

2023-11-16 • via Nuitee
N
Nelson
10
Pros:

El hotel muy bién ubicado, lo que podría considerarse un inconveniente es el tema del estacionamiento, pero por un valor razonable existe Valet Parking, el desayuno es excelente, existe una pequeña piscina en el ultimo piso que sirve para pasar un rato.

2023-11-06 • via Nuitee