Treebo Era City Stay

Hotels
•
Treebo Hotels
5.9 (127 reviews)
No. 1/2 & 1, 3, New Boag Rd, CIT Nagar West, T. Nagar , Chennai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Cooperative staff
Clean and well-maintained rooms
Spacious rooms
Cons:
Poor service standards
Unsatisfactory cleanliness
Limited breakfast options
Value for money concerns
Lack of sufficient amenities

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests reporting stains on towels and dirty coffee cups, while others praised the clean and well-maintained rooms.
Service
6.1
Service received mixed feedback, with some guests complaining about checkout times and unsatisfactory service standards, while others appreciated the cooperative staff.
Location
7.6
The hotel's location was generally praised for its convenience, although some guests found it far from shopping areas.
Room Quality
7.4
Rooms were described as comfortable and well-maintained, with some guests reporting issues with hot water supply.
Amenities
7
Mixed reviews on amenities, with some guests appreciating the location and room quality, while others criticized the lack of sufficient breakfast items.
Value for Money
4.5
Most guests felt that the hotel did not provide value for money due to service shortcomings, unavailability of breakfast items, and lack of communication on legal requirements.
Food and Beverage
5.2
Breakfast quality received negative feedback for limited options and insufficient quantity, while the restaurant staff behavior was criticized.
Overall Experience
3.7
The overall guest experience was largely negative due to various issues such as poor service, cleanliness concerns, and lack of value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 12:19

Property Description

Convenient Location in T - Nagar District:
Situated in the bustling T - Nagar district of Chennai, Treebo Trend Vetri Supreme Residency offers easy access to popular attractions like Anna University, Spencer Plaza Mall, and Government Museum Chennai.

Comfortable Rooms and Essential Amenities:
Experience a comfortable stay in the well-equipped rooms featuring air conditioning, flat-screen TV, kettle, and free toiletries. Enjoy convenience with room service, a 24-hour front desk, and free WiFi during your stay.

Nearby Landmarks and Accessibility:
Explore nearby landmarks such as Chennai Trade Centre and St. Thomas Mount, with the Chennai International Airport just a short distance away. Book your stay at Treebo Trend Vetri Supreme Residency for a memorable Chennai experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.9
Based on 127 reviews
Cleanliness: 5.7
Service: 6.1
Location: 7.6
Room Quality: 7.4
Amenities: 7
Value for Money: 4.5
Food and Beverage: 5.2
Overall Experience: 3.7
N
Naanavamyri • family_with_children • in
5
Pros:

Location and staff

Cons:

Hotel cannot be contact through treeboo.

2026-01-25 • via Nuitee
M
Monsoon • couple • in
9
2026-01-20 • via Nuitee
J
Joshua • family_with_children • in
8
2026-01-03 • via Nuitee
A
Ankit • family_with_children • in
8
Pros:

Property was clean and well maintained staff behaviour was very good

Cons:

Breakfast it's the worst thing in property taste is not good at all the items are not available all the time sometimes idli finish utpam finish otherwise property is good

2025-12-04 • via Nuitee
T
Thavarathnam • family_with_children • ch
6
2025-11-03 • via Nuitee
A
Ancila • family_with_children • in
5
passable
Pros:

Absolutely Nothing

Cons:

Breakfast was literally bought from a road side restaurant and placed in serving dishes, Full blown aircon with no fan or ac controls that work, Used and dirty towels were left on bed, hot water was cutoff by 10am so had to have cold shower.

2025-10-25 • via Nuitee
T
Thomas • family_with_children • in
7
2025-10-18 • via Nuitee
K
K • family_with_children • in
5
2025-09-19 • via Nuitee
S
suresh • family_with_children • in
2
2025-08-31 • via Nuitee
M
Mohammed • solo_traveller • in
7
2025-08-25 • via Nuitee
V
Vipin • solo_traveller • in
1
2025-08-23 • via Nuitee
V
Vinaya • family_with_children • in
5
2025-08-07 • via Nuitee
A
Arul • young couple • in
4
Disappointing
2025-06-16 • via Nuitee
B
Branch • young couple • in
3
Avoid staying here
Pros:

The location was decent

Cons:

Towels had stains and not clean. The coffee cup in the room was not cleaned. There was unpleasant smell in the hallways and the room.

2025-06-04 • via Nuitee
M
Mariaravi • young couple • in
3
very bad experience
Pros:

it is an OK hotel, not satisfied with our stay in this hotel, The hotel only wants money, because we checked in at 1:30 pm and at 11 am next day hotel person called to vacate the hotel, because checkout time is 11am

Cons:

do not look only at money, look at how you can satisfy a guest.

2025-05-27 • via Nuitee
V
Vani • with friends • za
4
Unhygienic and filthy
Pros:

the staff were amazing the 4 guys

Cons:

We arrived at midnight no hot water to shower
Water came on 2 nights after. Bedding was filthy and blood stained.

2025-05-19 • via Nuitee
V
Vidhya • family with young children • in
8
Very good
2025-05-03 • via Nuitee
V
Vidhya • young couple • in
6
Pleasant
2025-05-03 • via Nuitee
P
Pradeepan • family with young children • lk
5
not value for money
Pros:

The hotel is located in a convenient location, with clean and well-maintained rooms.

Cons:

This hotel is not suitable for a bed and breakfast (BB) basis.
During check-in, I asked about the breakfast time and was informed it would be served at 8:30 AM. However, on both days, when we arrived at that time, there was no food available. It seems the hotel has no proper count of how many guests are staying or how much food is needed.

We had to wait nearly 15 minutes for food to be brought in. Once guests arrived at the dining area, hotel staff would rush to a nearby shop to purchase food, serving only limited quantities—even tea was inadequate. They charge a reasonable amount for breakfast, but the service is far below acceptable standards.

Additionally, for foreign guests, filling out a "C Form" is mandatory as per immigration requirements. Unfortunately, the hotel staff failed to inform me of this during check-in. As a result, I faced significant difficulties at the airport during my departure. Immigration officers questioned why my details were not entered into the system, which is a legal obligation. This serious oversight clearly reflects the hotel’s lack of training and professionalism.

To make matters worse, Booking.com, you are also part of this blunder. We trust your platform and place our bookings based on your recommendations. It is your responsibility to ensure the quality and reliability of the properties you list.

I strongly urge you to conduct random inspections of listed hotels—without revealing your identity—so you can experience what your customers truly go through. If issues like these continue, mark my words, people will begin to lose faith in your platform, and this will open opportunities for your competitors.

I am utterly disappointed and will never stay at this hotel again

2025-04-21 • via Nuitee
R
Rajesh • group • in
3
It was so so.
Pros:

Breakfast was not so good. Very minimum items. Quality of food was not so good.

Cons:

The housekeeping staff was not well behaved.

2025-04-05 • via Nuitee