Itsy Hotels Twin Falls

Hotels
Treebo Hotels
7 (254 reviews)
73 E, Arni House Main Road , Ooty , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Tour desk
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great service by staff
Tasty breakfast
Cons:
Dirty conditions
Difficult access
Refused additional amenities

Categories

Cleanliness
4.71
Noted issues with dirty conditions and malfunctioning facilities.
Service
9.18
Great service by staff and welcoming approach.
Location
6.72
Location is not favorable, with difficult access after rains.
Room Quality
5.67
Several issues with room conditions and amenities.
Amenities
5.7
Limited amenities with some requests refused.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Breakfast was appreciated and tasty.
Overall Experience
7.68
Mixed feelings due to location and cleanliness issues, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:45

Property Description

Luxurious Accommodation
Experience comfort and style at Itsy By Treebo - Twin Falls in Ooty. Each room is elegantly furnished with a desk, flat-screen TV, and a private bathroom, ensuring a relaxing stay for all guests.

Convenient Amenities
Enjoy free WiFi throughout the property and make use of the shared lounge and free private parking. With room service available and a helpful tour desk, your needs are well taken care of during your stay.

Family-Friendly Environment
Bring the whole family along to Itsy By Treebo - Twin Falls and let the kids have a blast at the children's playground. Create unforgettable memories in the beautiful city of Ooty.

Book now and secure your stay at Itsy By Treebo - Twin Falls for a memorable and enjoyable experience.

Important information:

Kindly be informed that the High Court has mandated the requirement of an E-pass for visiting Nilgiris and Kodaikanal from May 7 - June 30. We urge all prospective guests to prepare for this requirement in advance and refer to the state authorities for further guidance and assistance.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 254 reviews
Cleanliness: 4.71
Service: 9.18
Location: 6.72
Room Quality: 5.67
Amenities: 5.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.68
G
guy solo_traveller il
9
Pros:

The manager and her workers were so kind polite helpful and friendly. ( Thank you so much.
The price including a very tasty 😋 breakfast.
The room was very clean , beautiful view around the hotel .

Cons:

Location is about 3 k from city center. It is a negative and also positive

2026-01-21 via Nuitee
I
Ibrahim family_with_children mv
1
Cons:

I visited the property but couldn’t access the hotel due to the muddy and slippery road. It was raining, and the only way to reach the property was through a steep, muddy slope. I slipped and fell while trying to get in, and I was with my kids at the time. I couldn’t carry the luggage and, unfortunately, was unable to check in. I was forced to find a different hotel from the main road.

2026-01-19 via Nuitee
A
Ashok family_with_children in
7
Fair
Pros:

Breakfast very good Owner madam Geetha very nice and cooperative lady
Approach road is not good, especially after rains

Cons:

Location not very good
No electrical kettle,heater. When demanded one more blanket, it was refused by the caretaker Mr Raju saying that one room is provided with only one blanket.
Restaurants are at 20-25 minute walking distance..So dinner was ordered by us on Zomato

2026-01-19 via Nuitee
B
balagopal family_with_children in
7
Pros:

The staff experience was good and memorable. From the beginning, the staff were polite, supportive, and well-mannered. They communicated clearly and were always ready to help whenever needed. Their positive attitude created a comfortable and welcoming environment.

2026-01-17 via Nuitee
S
SACHIN family_with_children in
7
Cons:

The bungalow listed on Booking.com did not provide a room and there is no 200 meter road to reach the hotel.

2026-01-15 via Nuitee
M
Muhammed family_with_children in
3
2026-01-07 via Nuitee
A
Arpitha family_with_children in
7
Overall good
Pros:

Overall good

Cons:

Was too cold and couldn't sleep properly.

2025-12-27 via Nuitee
M
Muralidharan couple in
10
2025-12-25 via Nuitee
A
Atanu family_with_children in
8
2025-12-24 via Nuitee
C
Chukka solo_traveller in
8
Good expierence.
Pros:

People are good, location is close to downtown, hospitality is good. Excellent staff, providing every thing when we asked them.

Cons:

Approach road to the hotel is not good.

2025-12-23 via Nuitee
J
JiTHiN family_with_children in
8
Good
Pros:

Great Service by staff
Overall good service

Cons:

Should have provided camp fire

2025-12-02 via Nuitee
K
kailasapathy family_with_children in
9
Good & safe
Pros:

Good service...

Cons:

Good

2025-10-23 via Nuitee
C
Cheri
8
Pros:

Very enjoyable stay. Location is hard to find but the staff is fabulous and very welcoming.

2025-09-30 via Nuitee
R
Radhakrishnan couple in
10
Excellent view and excellent reception
Pros:

Nice and tasty breakfast. Approach of staffs towards us really superb.

Cons:

May b roads to reach destination. Very poor roads.

2025-09-20 via Nuitee
R
Rithik Narasimha B family_with_children in
8
2025-09-12 via Nuitee
R
raminder family_with_children in
5
Cons:

Taps were not in gud condition.
Mosquitos were in room.
Intercom not working
No power backup
Very dirty place
Not recommended to go there.

2025-08-18 via Nuitee
R
Rajesh family_with_children in
8
2025-07-31 via Nuitee
A
Abhi family_with_children ae
4
2025-07-30 via Nuitee
J
Joseph family with young children in
6
Pleasant
2025-07-10 via Nuitee
J
Joseph solo_traveller in
10
2025-07-10 via Nuitee