Holiday Inn Katra Vaishno Devi by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.8 (660 reviews)
RLDA Plot, Katra Railway Station Road, Reasi , Katra , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Excellent Food
Cons:
Poor Room Service
Cleanliness Issues

Categories

Cleanliness
9.3
Concerns about room cleanliness and maintenance were noted.
Service
10
Some staff-related issues reported, but overall service was generally responsive and polite.
Location
10
Location was frequently praised, with easy access to nearby attractions.
Room Quality
9.3
Rooms were described as spacious and well-maintained, though inconsistent experiences reported.
Amenities
10
Amenities were appreciated, especially the breakfast offerings.
Value for Money
9.8
Good value mentioned, but some felt rooms were not worth the price.
Food and Beverage
10
Food was well received, with specific praise for meals at the restaurant.
Overall Experience
10
Guests expressed overall happiness despite some specific issues, with a warm and welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:22

Property Description

Luxurious Accommodation
Holiday Inn Katra Vaishno Devi, an IHG Hotel, provides elegant rooms and suites for a comfortable stay after a day of pilgrimage or sightseeing.

Convenient Facilities
Enjoy the convenience of a fitness centre, free parking, and a restaurant offering delicious meals. Additionally, benefit from services like babysitting, luggage storage, and currency exchange for a hassle-free stay.

Delicious Dining Options
Start your day right with a buffet featuring continental or Full English/Irish breakfast options. Indulge in a variety of culinary delights without leaving the hotel premises.

Experience comfort and convenience at Holiday Inn Katra Vaishno Devi, an IHG Hotel. Book now for an unforgettable stay.

Important information:

Please note that additional extra beds/mattresses are subject to availability for an additional charge of INR 1000 per bed per night
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 660 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 10
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
V
Vaishali • family_with_children • in
9
2026-03-13 • via Nuitee
R
Rawat • family_with_children • in
4
Hotel brand, location and built is good but I noticed your staff and services are not of the quality I experienced in my
Pros:

Location, staff except the reception ones.

Cons:

I think Holiday Inn degraded its services in terms of reception staff , cleanliness.

2026-03-13 • via Nuitee
S
Singh • couple • in
9
2026-03-11 • via Nuitee
S
Sood • family_with_children • in
10
2026-03-11 • via Nuitee
S
SUNIL • solo_traveller • in
7
Pros:

It is just opposite to Katra railway station

Cons:

The front desk staff was not attentive and their behaviour was casual

2026-03-10 • via Nuitee
M
Manoj • solo_traveller • au
9
Pros:

House keeping, room service and facilities..
Very good shower and bathroom facilities.

Cons:

Room service for food - not value of money.
Very small quantity per portion/ plate.
Food quality is also not at par.

2026-03-09 • via Nuitee
V
Vivek • extended_group • us
10
2026-03-06 • via Nuitee
D
DR ASHISH KUMAR • family_with_children • in
6
Pros:

Need to focus on service

2026-03-03 • via Nuitee
R
Roshan Wijesekera • family_with_children • in
10
Best for Quick Comfortable Stay
Pros:

Location and helpful staff is the best in this hotel, always and ready to assist in advance.

Cons:

Best location where hotel is situated.

2026-03-03 • via Nuitee
D
Docrp2008 • family_with_children • in
10
Pros:

Good

2026-03-03 • via Nuitee
S
Shekhar • solo_traveller • in
10
Pros:

Location - It is just outside Shrimanta Vaishnav Devi Railway station

2026-03-02 • via Nuitee
R
Rawat • solo_traveller • in
6
Big name service average
Pros:

Service is very poor, no one to assist in any manner . . No room service, no wifi , no-one turned up for service after call

2026-03-01 • via Nuitee
M
Minakshi • extended_group • in
6
Pros:

Location

2026-03-01 • via Nuitee
P
PANKAJ • family_with_children • in
8
Pros:

Spacious & Comfy space, Close to railway station

Cons:

If there is a late night dining in room menu then items mentioned on menu must be available. Non availibility dissappoints a bit.

2026-02-28 • via Nuitee
P
PANKAJ • family_with_children • in
8
2026-02-28 • via Nuitee
A
Ankit • family_with_children • in
9
2026-02-25 • via Nuitee
S
sachdeva • family_with_children • in
9
2026-02-13 • via Nuitee
P
Prashant V • family_with_children • in
10
2026-02-13 • via Nuitee
S
Sasikumar • couple • in
8
2026-02-11 • via Nuitee
P
Pankaj • family_with_children • in
9
2026-02-11 • via Nuitee