Hotel Park Palace

Hotels
Decor Tower, Dontad Street, Opposite City Heights Tower Khadak, Masjid Bunder , Mumbai , in

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Location
Nearby landmarks
Helpful cab driver
Cons:
Poor cleanliness
Unfriendly staff
Lack of basic amenities
Overpriced services

Categories

Cleanliness
2.2
Guests consistently mentioned cleanliness issues as a major concern, with reports of dirty rooms, bad smells, and visible dirt.
Service
3.9
Service was a significant area of complaint, with guests mentioning rude staff, uncooperative receptionists, and unresponsive management.
Location
6.7
Opinions on the location were mixed, with some guests appreciating its proximity to key events and areas, but others highlighting congestion and accessibility issues.
Room Quality
3.4
Room quality received poor feedback, with guests reporting dirty rooms, broken amenities, uncomfortable beds, and noisy air conditioning.
Amenities
3.7
Many guests were dissatisfied with the amenities provided, with reports of missing basic items like water bottles and towels, as well as complaints about cleanliness and maintenance.
Value for Money
2.2
The value for money was a major point of contention, with multiple guests feeling that the high prices did not match the poor quality of service and accommodations.
Food and Beverage
5
Feedback on food and beverage services varied, with some guests praising the breakfast and restaurant options, while others mentioned limited choices and poor quality.
Overall Experience
3.9
Overall, most guests had negative experiences, citing issues with cleanliness, service, room quality, and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:49

Property Description

Convenient Location:
Located in the heart of Mumbai, OYO Flagship Hotel Park Palace offers easy access to major attractions and transportation hubs. Just a short distance from iconic landmarks like Chhatrapati Shivaji Terminus Railway Station and Girgaum Chowpatty Beach, guests can immerse themselves in the vibrant city life.

Comfortable Accommodations:
The hotel boasts well-equipped, air-conditioned rooms that provide a cozy retreat after a day of exploring the city. With free WiFi and a shared lounge area, guests can unwind and stay connected during their stay.

Nearby Attractions:
Surrounded by popular points of interest including Mohd Ali Road and Crawford Market, guests can experience the rich culture and flavors of Mumbai right at their doorstep. Don't miss the chance to explore Chor Bazaar and other local gems just a stone's throw away.

Book your stay at OYO Flagship Hotel Park Palace for a memorable Mumbai experience!

Important information:

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIA

Location