Wanderlust Experience Hotel BW Signature Collection OFICIAL

Hotels
BW Signature Collection by Best Western
9.8 (87 reviews)
Rua Paulo Jose de Azevedo, das Acácias Street, 225, Jardim Miraflor, Campos do Jordão, 12460-670 , Campos do Jordão , BR

Pets allowed

Facilities

Free breakfast
Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Breakfast service problems

Categories

Cleanliness
9.2
Some reviews mentioned cleanliness issues such as dust and a chaotic breakfast area.
Service
10
Generally positive reviews about staff attentiveness and service quality.
Location
10
Multiple positives regarding the excellent location near attractions.
Room Quality
10
Highly praised for room comfort and aesthetic appeal.
Amenities
10
Good feedback on hotel amenities, although some mentioned issues with the pool heating.
Value for Money
10
Generally good value perception, but some expected more for the price.
Food and Beverage
9.2
Mixed reviews on breakfast quality and availability.
Overall Experience
10
Overall positive sentiment with a few highlight issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:12

Property Description

Luxurious Spa and Recreation
Indulge in relaxation at our full-service spa, take a dip in the indoor pool, and unwind in the sauna for the ultimate pampering experience.

Delightful Dining and Socializing
Experience culinary delights at our restaurant, socialize at the complimentary daily reception, and savor a drink at the bar or poolside bar to end your day on a delightful note.

Comfortable Accommodations and Convenient Location
Enjoy modern amenities like free Wi-Fi, flat-screen TVs, and complimentary breakfast while being conveniently located near popular attractions like Campos do Jordao Tennis Club and Campos do Jordão Convention Center.

Book now at Wanderlust Experience Hotel, BW Signature Collection for an unforgettable stay filled with luxury and convenience.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.8
Based on 87 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.2
Overall Experience: 10
L
Lilian couple br
10
Recomendo, muito boa.
Pros:

Quarto e piscina.

Cons:

Não foi não gostar, mas senti que algumas reposições demoraram um pouco. Nada pra falar não gostei, mas pra pontuar.

2026-04-18 via Nuitee
N
Nayara family_with_children br
10
2026-04-13 via Nuitee
V
Viviana maria family_with_children br
9
2026-04-11 via Nuitee
E
esau family_with_children jp
10
2026-04-10 via Nuitee
A
Alan couple br
10
O hotel nos proporcionou dias incríveis! Não queríamos ir embora e foi tudo perfeito!
Pros:

Acomodação impecável!! Muito espaçosa e confortável!

Cons:

Tudo muito bem preparado desde a nossa chegada até o checkout

2026-04-10 via Nuitee
M
MILTON LUIZ family_with_children br
7
O astral do pessoal da recepção é muito bom, bem como das camareiras. Os quartos também são bons.
Pros:

A localização era boa.

Cons:

O café da manhã, deixou um pouco a desejar. Os funcionários demonstraram não ter o treinamento adequado para esse tipo de serviço. Por exemplo: não recolhiam os pratos usados nas mesas, não repunham alguns alimentos tempestivamente e demonstravam falta de iniciativa.

2026-04-09 via Nuitee
F
Fernanda Hernandes solo_traveller us
8
2026-04-07 via Nuitee
A
Allison family_with_children br
10
2026-04-06 via Nuitee
R
Renato family_with_children br
7
2026-04-06 via Nuitee
V
VALÉRIA couple br
10
Bem estar, conforto e acolhimento em um só lugar.
Pros:

Nossa experiência foi acima do esperado. Principalmente com relação à equipe de funcionários. Guilherme, Francisco, Lucineia e todos foram de uma gentileza e cuidado que fizeram a diferença. Ficamos muito satisfeitos! Super indico.

2026-04-03 via Nuitee
V
VALÉRIA family_with_children br
10
2026-04-03 via Nuitee
A
Angela extended_group br
9
Atendimento excepcional do recepcionista Victor e do concierge Francisco!
Pros:

Instalações, limpeza

2026-04-02 via Nuitee
G
Gabriel family_with_children br
10
Excelente
Pros:

Estrutura, organização, educação dos funcionários

Cons:

Nao teve nada especifico

2026-04-02 via Nuitee
F
Figueiredo Silva family_with_children br
9
2026-04-01 via Nuitee
C
Carolina family_with_children br
9
2026-03-31 via Nuitee
M
Macedo family_with_children br
9
Pros:

Gostei da estadia, as instalações o café da manhã tudo maravilhoso.

2026-03-30 via Nuitee
F
Fernando family_with_children br
10
Tudo foi incrivel
Pros:

Gostamos muito da recepção, do atendimento, da limpeza, do café foi tudo incrivel, passei um dos melhores aniversários da minha vida.
Voltaremos concerteza!

2026-03-30 via Nuitee
L
Lavosianne family_with_children br
10
2026-03-28 via Nuitee
V
Valéria family_with_children br
10
Maravilhoso, atendimento maravilhoso do início ao fim!
2026-03-27 via Nuitee
C
Carvalho couple br
10
2026-03-27 via Nuitee