Roma Hotel by H Hotéis - Airport

Hotels
7.8 (2826 reviews)
Ade Águas Claras 23 lote 31 , Brasilia , br

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
24-hour security
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good location
Reasonable value for money
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.38
Multiple reviews indicate issues with cleanliness, such as dirty rooms and poor hygiene standards.
Service
7.85
Mixed sentiments; some positive comments on staff responsiveness, but a lot of frustrations over service delays and overbookings.
Location
9.39
Many guests highlight that the location is convenient for travelers.
Room Quality
8.34
General mentions of comfort and amenities in the rooms, but issues with configuration and cleanliness were noted.
Amenities
6.87
Some guests enjoyed the amenities like the bathtub and hygiene kits; however, there were complaints about missing promised items.
Value for Money
8.83
Many reviews expressed that the hotel offered reasonable rates for the service provided.
Food and Beverage
6.38
Numerous complaints about the restaurant service, food quality, and breakfast options.
Overall Experience
8.35
Overall guest experiences were mixed, with some enjoying their stay but many expressing significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:57

Property Description

Convenient Location

Modern Amenities

Business-Friendly Facilities

Experience comfort and convenience at Roma Hotel by H Hotéis - Airport. Book your stay now for a memorable experience.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 2826 reviews
Cleanliness: 6.38
Service: 7.85
Location: 9.39
Room Quality: 8.34
Amenities: 6.87
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
K
Kelle Karoline • couple • br
10
Foi uma estadia muito boa, recomendo o hotel e caso volte a Brasília vou me hospedar novamente
Pros:

O quarto sem dúvida foi um dos pontos mais positivos, um quarto amplo espaçoso.

Cons:

O chuveiro parecia não estar esquentando.

2026-03-20 • via Nuitee
M
Marcio • solo_traveller • br
9
Acolhedor
Pros:

Limpeza

2026-03-20 • via Nuitee
L
Lidiane • family_with_children • br
9
Pros:

Cama confortável e uma localização muito boa, perto do aeroporto.

Cons:

Banheira sai uns ciscos preto e da recepcionista que fica insistindo para fazer a avaliação no checkout que precisava do comprovante da avaliação.

2026-03-20 • via Nuitee
D
Danielle • solo_traveller • br
10
Pros:

Gostei da limpeza do quarto, atendimento na recepção e do café da manhã

2026-03-20 • via Nuitee
P
Prado • couple • br
10
Perfeito.
Pros:

Cama confortável e ducha ótima!

2026-03-19 • via Nuitee
L
Luis Fernando Xavier • couple • br
10
Confortável
Pros:

Simpatia dos funcionários

Cons:

Foi tudo muito bom

2026-03-19 • via Nuitee
J
Julio Cezar • family_with_children • br
3
Cons:

Passei 3 dias avisando que o chuveiro não estava esquentando e nada foi providenciado! O problema não foi resolvido!

2026-03-18 • via Nuitee
E
Eliel • couple • br
5
As fotos que estão ilustrando o Hotel na Booking não corresponde com a realidade do hotel
Pros:

O atendimento da recepção foi bom

Cons:

Recepção com sujeira no piso, poeira no piso, paredes do banheiro com mofo, roupa de cama apresentava que já foi usada.

2026-03-18 • via Nuitee
C
cyntia • family_with_children • br
10
Pros:

Atendimento acomodações

2026-03-17 • via Nuitee
A
André Luiz • family_with_children • br
10
2026-03-17 • via Nuitee
T
Thais • couple • br
10
Excelente
Pros:

Cama confortável, banheira

2026-03-16 • via Nuitee
M
Maurício • couple • br
7
Regular
Pros:

Cama

Cons:

Não tinha banheira como mostrado nas fotos, e o hotel entrou em contato por WhatsApp solicitando pix no valor de metade da diária.

2026-03-16 • via Nuitee
A
Arthur • couple • br
10
2026-03-16 • via Nuitee
J
Jessyka • family_with_children • br
4
2026-03-16 • via Nuitee
C
carlos • extended_group • br
10
Pros:

Foi tudo muito bom

2026-03-16 • via Nuitee
A
Alex • couple • br
10
2026-03-16 • via Nuitee
J
Junior • family_with_children • br
9
2026-03-15 • via Nuitee
M
Miranda • couple • br
7
2026-03-15 • via Nuitee
A
Aguiar de Meneses • family_with_children • br
8
Pros:

Do atendimento, do custo benefício, das instalações,

2026-03-15 • via Nuitee
A
Almeida • couple • br
10
2026-03-14 • via Nuitee