Fabhotel New Dream Palace

Hotels
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FabHotels
406, Prantik Palli, Kasba,Near Acropol, is Mall, Kolkata, 700107 , Kolkata , IN
91-112-46907102

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Facilities

24-hour front desk
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Free reception
Upper floors accessible by stairs only
Tile flooring in public areas

Review Highlights

Cons:
Room not available upon arrival
Poor room condition
Poor communication

Categories

Cleanliness
1
The room was in a pathetic condition—no fan, dirty bedsheets and blankets, and it was not cleaned at all.
Service
1
Poor communication from the staff regarding room availability and technical issues.
Location
1
Standard quality for this hotel tier.
Room Quality
1
The room had multiple holes and cigarette burn marks on the bedsheet.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Completely unsatisfactory, with significant issues in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:32

Property Description

Central Location
Centrally located in Kolkata, Fabhotel New Dream Palace offers easy access to popular attractions such as New Market and Victoria Memorial. With a prime location, you can make the most of your stay in the vibrant city.

Cozy & Convenient Amenities
Enjoy a comfortable stay in one of the 12 air-conditioned rooms with LCD televisions, rainfall showerheads, and complimentary toiletries. Stay connected with complimentary wireless internet and unwind with cable programming.

Complimentary Reception & Breakfast Options
Socialize at the daily complimentary reception and start your day with a cooked-to-order breakfast. With amenities like a 24-hour front desk and safe deposit box, Fabhotel New Dream Palace ensures a hassle-free experience for its guests.

Ready to experience convenience and comfort at Fabhotel New Dream Palace? Book now for an unforgettable stay!

Important information:

  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: CCU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sougata
2
Pros:

I booked this hotel four days prior to my check-in date. However, upon arrival, the receptionist informed me that due to server glitches, they could not provide me a room as all rooms were full. I explained that I had booked well in advance and asked why I hadn’t received any communication about this issue. Their only response was that they had technical problems and kept repeating the same excuse.
Eventually, they allotted me a room, but it was in a pathetic condition—no fan, dirty bedsheets and blankets, and the room was not cleaned at all. The bedsheet had multiple holes and cigarette burn marks. When I requested a change, they initially said this was the best they had for that room. After arguing, they finally replaced it.
I am not expecting five-star service, but basic cleanliness and proper communication are essential. Harassing customers like this is unacceptable. I visit Kolkata every month for professional purposes and have never experienced such negligence from any hotel in this segment.

2025-12-16 • via Nuitee