Itsy Hotels Cruz Royale Santacruz West

Hotels
Treebo Hotels
3.4 (2 reviews)
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054 , Mumbai , IN

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Mosquito nets
Accessible shuttle
No accessible shuttle

Property Description

Convenient Location
Located in Mumbai, Itsy By Treebo - Cruz Royale is within a 10-minute drive of U.S. Consulate General and Bandra-Worli Sea Link, offering easy access to key destinations like Juhu Beach and Gateway of India.

Amenities
Guests enjoy designated smoking areas, flat-screen televisions, and complimentary newspapers. Additionally, the hotel provides a 24-hour front desk, laundry facilities, and daily housekeeping for convenience.

Nearby Attractions
Situated close to popular landmarks like Juhu Beach, University of Mumbai, and Carter Road Promenade, guests can explore the vibrant surroundings easily.

Ready to experience comfort and convenience in Mumbai? Book your stay at Itsy By Treebo - Cruz Royale now!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

3.4
Based on 2 reviews
S
Sanjay
2
Pros:

Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted.
Per plate only 2 nos small uttapam.

Pre check in charges was taken but no bill given.

Room size is very small for the amount charged.

2024-04-29 via Nuitee
A
Abeda
4
Bad location
Pros:

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty.
Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance.
Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away.
This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.

2023-06-04 via Nuitee