Hotel Imperial Dusseldorf, Sure Collection by BW

Hotels
Best Western
8.2 (44 reviews)
Venloer Strasse 9, Düsseldorf, 40447 , Düsseldorf , DE

Facilities

Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property
Self parking (surcharge)
Garage
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Facilities
Cons:
Noisy Rooms

Categories

Cleanliness
7.93
The hotel was clean and well-maintained.
Service
8.9
The staff was very friendly and helpful.
Location
8.44
Location is convenient with a parking garage.
Room Quality
7.89
Rooms are decent but can be noisy.
Amenities
8.22
Standard quality for this hotel tier.
Value for Money
8.08
Fair pricing for the services provided.
Food and Beverage
8.03
Breakfast was acceptable.
Overall Experience
8.1
Overall a pleasant stay with friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:53

Property Description

Experience the perfect blend of comfort and convenience at Hotel Imperial Düsseldorf, Sure Collection by BW.

Culinary Delights
Start your day right with our delicious buffet breakfasts available on weekdays and weekends, designed to fuel your adventures in the city.

Comfortable Accommodations
Choose from 58 stylish guestrooms equipped with LED televisions, modern amenities, and comforting décor. Enjoy daily housekeeping that ensures a fresh and welcoming atmosphere throughout your stay.

Prime Location
Located just minutes from iconic sites like Königsallee, Rhine Promenade, and Tonhalle, our hotel puts you right in the heart of Düsseldorf's vibrant culture and attractions.

Don’t miss out on this exceptional experience; book your stay today!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 44 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.03
Overall Experience: 8.1
J
Jose Daniel
10
Pros:

Personale molto gentile e cordiale.

2025-09-28 via Nuitee
V
Vanessa
8
Pros:

Es war sauber und es gibt eine Tiefgarage.
Aber es ist leider sehr hellhörig.
Ansonsten ist das Personal echt super lieb und hilfsbereit.

2025-09-08 via Nuitee
T
Thomas partner
6
Pros:

Personal war sehr nett,auch das Frühstück war ok

2025-07-24 via Nuitee
E
Elma
4
Insektenbefall
Pros:

Das Zimmer war voller Insekten obwohl beim Check-in keine Fenster offen waren und die Gardienen sind im Bad fast abgefallen, hängen am seiden Faden!

2025-07-02 via Nuitee
R
Rickard
10
Pros:

Fint hotell just utanför gamla stan. Finns mycket resturanger och cafeer i närheten. Stora ljusa rum och sköna sängar. Rekomenderas.

2025-05-05 via Nuitee
N
Natascha
8
Ideal für ein Städtetrip
Pros:

Zimmer war groß und sauber. Frühstück war fantastisch und es gab einen Parkplatz zum
Mieten in der Tiefgarage. Lage ist auch gut.
Alle Mitarbeiter waren sehr freundlich.

Gefehlt hat ein großer Spiegel, ein Kaffee-oder Getränkeautomat für späte Stunden und der Fön hatte keinerlei Leistung.

Das Preis-Leistungsverhältnis ist in der Summe jedoch stimmig. Wir kommen gerne wieder !

2025-05-02 via Nuitee
O
osman okan
6
Pros:

Ne kadar ekmek o kadar köfte

2025-04-27 via Nuitee
M
martin
10
Pros:

Excellent location, with plenty of restaurants nearby, only a short walk from the U Bahn taking you to the altstadt, messe or HBF very fast. The hotel is nice and comfortable

2025-03-24 via Nuitee
M
martin
10
Pros:

I have stayed in this hotel the last 5 times that ive worked in dusseldorf, i will book it again the next time work brings me here

2025-03-24 via Nuitee
J
Juan Daniel
4
Pros:

La stanza puzzava, il costo e stato excessive per i servizi offerti, il personale non molto efficente

2025-03-18 via Nuitee
M
Masato
6
Pros:

とても一般的なホテル

2025-02-08 via Nuitee
D
delphine
6
Pros:

Hôtel un peu vieillot

2025-01-11 via Nuitee
T
trappa2ni Solo travel
6
Bit noisy but ok
Pros:

Spent one night, it was allright - a bit noisy for my liking but i slept well. Beds were comfortable!
I could pretty much hear people watch tv through the walls, paperthin!

But it felt very calm and of course a good location.
A bit old with a small elevator, but i kind of liked it anyway.
Didn't try breakfast

2024-12-02 via Tripadvisor
D
dyhx Business
8
Good value
Pros:

Back at our usual hotel everytime we are in Dusseldorf. I paid for a single room but got a slight upgrade to a double bed room but honestly, if it were 2 persons sharing, this would have been quite a squeeze. But me being alone, this was more than comfortable. Service staff are super nice and friendly, from front desk to breakfast service and housekeeping. Basic clean room, but bed and pillow are both too soft for my liking. Bathroom is clean, water pressure of the shower is good but the hair dryer is weak. 

Location is rather convenient, with a direct bus to the Messe Centre, just 1 min walk away. There's also a Rewe supermarket just round the corner and quite some restaurants in the vicinity. 

Breakfast spread is limited but I love the breads they offer and that's all I needed. On the morning of the last day, I left before breakfast operating hours and they had these packs ready for guests leaving early, with sandwiches, egg and fruit. How lovely.

2024-11-15 via Tripadvisor
M
martin
10
Pros:

a good location, only 2 stops from the Altstadt

2024-10-25 via Nuitee
M
martin
10
Pros:

a good location with nice restaurants and shops nearby, the Altstadt is 2 stops on the U Bhan

2024-10-25 via Nuitee
A
Algernon
8
Pros:

My room on the 5th floor has a sloping ceiling. Everything else about the hotel is good. Perfectly clean, good comfortable bed, helpful receptionist, decent breakfast.

2024-10-17 via Nuitee
K
Kevin
6
Good for 1 night
Pros:

Acceptable but nothing special

2024-09-22 via Nuitee
H
Heike partner
8
Pros:

Zimmer sind ok, allerdings zur Straße sehr laut, leider, da es ohne offene Fenster nicht zum schlafen war. Das Hotel hat keine Klimaanlage. Ansonsten alles ok.

2024-09-02 via Nuitee
C
CHRISTINE partner
10
Pros:

Parking sur place et à proximité du tramway. Personnel très accueillant.

2024-09-02 via Nuitee