NEOApartments

Hotels
25 Mühlenstraße , Berlin , de

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Facilities

Non-smoking rooms
Non-smoking throughout
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor service
Issues with amenities

Categories

Cleanliness
1
Multiple reviews highlighted cleanliness positively, but some issues were reported.
Service
1
Significant complaints about service, particularly regarding reliability and support.
Location
1
Positive feedback on the location being convenient and accessible.
Room Quality
1
Generally good room quality, though some guests reported issues with bed size.
Amenities
1
Average sentiment, with some missing amenities noted.
Value for Money
1
Concerns with pricing and charges created negative sentiments regarding value.
Food and Beverage
1
No specific comments on food and beverage options.
Overall Experience
1
Overall sentiment was largely negative due to service issues and reliability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 09:54

Property Description

City Views and Convenient Location
Enjoy stunning city views in the vibrant Pankow district, just a short distance from popular landmarks like the Memorial of the Berlin Wall and Alexanderplatz.

Modern Amenities and Comfortable Units
Experience the comfort of fully equipped kitchenettes, spacious dining areas, and stylish parquet floors in our units, complete with thoughtful amenities such as free WiFi and private bathrooms with a hairdryer.

Prime Facilities and Nearby Attractions
Take advantage of private check-in, a minimarket, and easy access to transportation at NEOApartments. Explore nearby attractions like Berlin Cathedral and Alexanderplatz Underground Station during your stay.

To book your stay at NEOApartments and experience the best of Berlin, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Stefanie • couple • de
9
Pros:

Tolle Fewo, bequemes Bett und gutes Bad. Für zwei Personen perfekt.

Cons:

Die Küche ist nicht allzu großzügig ausgestattet. Wir haben nicht selbst gekocht, nur Kaffee getrunken, daher war es egal.

2025-12-26 • via Nuitee
R
Reinhard • couple • de
10
2025-12-26 • via Nuitee
P
Patrick • couple • de
9
Modernes Apartment mit guter Anbindung
2025-12-23 • via Nuitee
S
Sarah • couple • de
9
2025-12-23 • via Nuitee
E
Elke • couple • de
8
Pros:

Die Lage war für uns optimal

Cons:

Schlüsselübergabe war sperrig

2025-12-20 • via Nuitee
M
Markus • partner
10
Pros:

Sehr freundlicher und reibungslose Kontakt zum Team der Unterkunft. Alles sehr sauber. Gut ausgestattet Küchenzeile, wenn man sich doch selber versorgen möchte.

2025-12-18 • via Nuitee
N
Niamh • couple • ie
8
Convenient, spacious, clean accommodation.
Pros:

Spacious, clean room with everything we needed.
Easy access.
Location was good. 10 min walk to Pankow train station.
Comfortable bed.
Options for eating nearby.

Cons:

No problems to report

2025-12-15 • via Nuitee
M
Manuela • extended_group • de
9
Für eine Familienfeier in Berlin.
Pros:

Ein sehr sauberes gut eingerichtet Apartment.
Kann man auf jeden Fall empfehlen.

Cons:

Nur das um das Auto zu parken braucht man schon etwas Geduld.

2025-12-15 • via Nuitee
D
Derya • couple • de
10
Wir waren für ein Wochenende in Berlin. Das App. ist superneu und schön. Außerdem ist die Lage gut. Man kommt mit den Öf
Pros:

Alles. Einrichtung, Lage.

Cons:

-

2025-12-14 • via Nuitee
E
Ewa • couple • pl
8
Pros:

Niedaleko metra, dużo miejsca, bardzo czysto, wygodne łóżko

Cons:

Blisko pociągów- za dni było głośno, niedziałające ogrzewanie - było zimno, brak gąbki do mycia naczyń i ręczników w kuchni

2025-12-11 • via Nuitee
H
Heike • couple • de
10
Wir kommen wieder!
Pros:

Alles top , waren leider aus familiären Gründen nur 1 Nacht da. Nächstes Mal wird es hoffentlich länger , danke nochmal

Cons:

Nichts

2025-12-06 • via Nuitee
C
Claudia • couple • de
7
Schönes Wochenende
Pros:

Schnelles Check in, saubere Unterkunft, zentrale Lage und die gute Verkehrsanbindung.

Cons:

Stellplatz fürs Auto war mit erheblichen Aufwand verbunden.

2025-12-04 • via Nuitee
H
Hans-Jürgen Müller • couple • de
8
2025-12-03 • via Nuitee
T
Tsartsalis • couple • gr
10
2025-11-27 • via Nuitee
M
Mila • couple • es
1
Unreliable, unsafe, arrogant. Do not book.
Pros:

They are not recommended. DO NOT BOOK WITH THEM. They require prepayment by credit card and have no security measures, putting your data at risk. They scam you and then claim they are not responsible. They only respond in English and German and are listed on global websites... They don't even bother to send messages in the languages ​​of the countries where they advertise; they don't translate. They scammed me on a reservation I made in May when I prepaid my card. I canceled the reservation because they were trying to charge me again, and because of that problem and the stress of their response, I had a relapse of a neurological condition. This prevented me from traveling. To avoid a second charge, I booked a non-refundable room, which, coincidentally, was better and €20 cheaper. However, the fraudulent booking offered an upgrade for €120. DO NOT BOOK WITH THEM. THEY HAVE NO PERSONALIZED ATTENTION, AND IF THERE ARE PROBLEMS, THEY ONLY OFFER SUPPORT THROUGH WHATSAPP AND IN GERMAN AND ENGLISH. Dear Neoapartaments managers, I don't speak English or German. I live in Ibiza, where many of your compatriots "invade our islands" and don't learn Spanish. I USE A TRANSLATOR SO THAT THIS MESSAGE REACHES ALL YOUR POTENTIAL CUSTOMERS. BEST REGARDS. I'm sorry my granddaughter is German; you are not an advanced country.

Cons:

EVERYTHING. NO RESERVATIONS.

2025-11-24 • via Nuitee
M
Muhammet Ikbal • couple • de
10
2025-11-19 • via Nuitee
H
Henry-Andreas • couple • de
8
Pros:

Gute Lage alles was man Braucht ist vorhanden

Cons:

Bett war sehr schmal für älteres Ehepaar - der Safe war zugeparkt und deshalb haben wir ihn nicht gleich gefunden!?

2025-11-17 • via Nuitee
S
Sofía • couple • es
9
Pros:

El apartamento estaba muy bien equipado y limpio, además de tener una buena ubicación.

Cons:

Me gustó todo. Tuvimos problemas con el check in pero fue solucionado bien.

2025-11-16 • via Nuitee
B
Birgit • couple • de
8
2025-11-16 • via Nuitee
A
Anja • family_with_children • de
10
2025-11-11 • via Nuitee