Pangong Retreat Camp

Hotels
•
Independent
4 (1 reviews)
Spangmik, Pangong Lake Road, Leh, Ladakh, 194101 , Leh , IN
91-9149459831

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Facilities

Wheelchair accessible
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Nice location
Stay was overall nice despite issues
Cons:
Rude and unaccommodating staff
Poor room heating and hot water availability

Categories

Cleanliness
3.46
The road to the property is a dirt road full of rocks, and the general upkeep may not meet expectations.
Service
4.93
The manager was EXTREMELY rude and unaccommodating, impacting the overall service rating.
Location
4.47
While the road is not well maintained, the location itself is noted to be nice.
Room Quality
3.42
The room doesn’t have heating and timing issues with hot water availability affect the quality.
Amenities
3.95
Basic amenities are provided, but limited with respect to heating and hot water availability.
Value for Money
3.91
The property is hyped and marketed well but does not meet the expectations set by its marketing.
Food and Beverage
3.96
Not discussed in detail, assumed standard for hotel of this category.
Overall Experience
3.93
Except for the rude manager, the stay and visit was nice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:05

Property Description

Scenic Views: Enjoy breathtaking views of Pangong Tso just a short distance away, offering a serene backdrop during your stay.

Convenient Location: Located within a 15-minute drive to Pangong Tso, making it easy to explore the beautiful surroundings at your leisure.

Comfortable Accommodation: Relax in one of our 98 well-appointed guestrooms, ensuring a cozy and inviting atmosphere throughout your stay.

Book your stay at Pangong Retreat Camp now for a memorable experience in Leh.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 3.46
Service: 4.93
Location: 4.47
Room Quality: 3.42
Amenities: 3.95
Value for Money: 3.91
Food and Beverage: 3.96
Overall Experience: 3.93
P
Puneet
4
Pros:

Booked via Hotel.com. The staff and the manager did not have knowledge of the reservation. They offered another room category for the same price I booked when in actuality that room was inferior and cheaper to book. Additionally, the manager I spoke to based in Leh was EXTREMELY rude. He claimed they don’t sell rooms on hotels.com and that I booked the room via an agent and that he couldn’t do anything. All I was politely asking for what I paid in terms of product and service.
Additional items to note:
(1) the road to the property is dirt road full of rocks
(2) the room doesn’t have heating and the temperature drop is significant at night
(3) hot water availability is timed from 7am to 10 am and then later in the evening till 10pm - not sure of other properties in the area have this same schedule for hot water

Except for the rude unaccommodating manager the stay and the visit was nice.

I WOULD NOT recommend this property. It’s hyped and marketed well on the internet. The ground reality is very different.

2025-06-19 • via Nuitee