Aman Hotel near CST

Hotels
2.2 (42 reviews)
22, Dhobi Street, Chakla Street, Off Mohammed Ali Road , Mumbai , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Ironing service
Car hire
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Hotel is in core area of Mumbai
Daylight was bright and pleasant
Cons:
Unhygienic conditions
Fake photos on site
Bedbugs in rooms
Rude and unhelpful staff
High price for poor quality services
Lack of cleanliness and amenities

Categories

Cleanliness
4.9
Cleanliness received mixed reviews, with some guests mentioning issues with cleanliness and bedbugs in the rooms.
Service
4.5
Service feedback was mostly negative, with guests reporting rude staff and unhelpful behavior.
Location
5.8
The hotel's location was appreciated for its proximity to key areas, but other guests highlighted safety concerns and inconvenience.
Room Quality
3
Room quality was a major issue, with many complaints about unclean rooms, mosquitoes, and bedbugs.
Amenities
5.6
The amenities were lacking, with guests mentioning poor bathroom condition and overall unsatisfactory facilities.
Value for Money
3.8
Value for money was a significant concern, with guests feeling that the services did not justify the prices.
Food and Beverage
3
Food and beverage services were not well-received, with complaints about rude staff and hygiene issues.
Overall Experience
3.1
Guests had overwhelmingly negative experiences, citing issues with cleanliness, staff behavior, and overall quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:50

Property Description

Prime Location near Major Attractions
Located just 1 km from Chhatrapati Shivaji Maharaj Terminus (CST) and in close proximity to Kamala Nehru Park, Aman Hotel near CST offers convenience and accessibility to popular landmarks in Mumbai.

Comfortable Rooms with Modern Amenities
Experience comfort and relaxation in our air-conditioned rooms, each equipped with a private bathroom and a flat-screen TV with cable channels for your entertainment.

Convenient Services and Facilities
Enjoy complimentary WiFi, a 24-hour front desk, and room service during your stay at Aman Hotel near CST, ensuring a hassle-free and pleasant experience for all guests.

Experience the best of Mumbai's attractions and hospitality at Aman Hotel near CST. Book your stay now for a memorable experience!

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rs. 700 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

2.2
Based on 42 reviews
Cleanliness: 4.9
Service: 4.5
Location: 5.8
Room Quality: 3
Amenities: 5.6
Value for Money: 3.8
Food and Beverage: 3
Overall Experience: 3.1
A
Aasif • with friends • in
10
Exceptional
Pros:

Best management.
Happy 😊

Cons:

I like it

2025-05-14 • via Nuitee
V
Vijay • young couple • in
3
Please don't select separate bathroom if you have female with you
Pros:

Hotel is in core area of mumbai. You can go anywhere easily from here. No night time restrictions.

Cons:

Unhygienic

2025-03-10 • via Nuitee
M
Mohammed • solo traveller • lk
1
Bad
Pros:

Nothing wast of money to stay 🤮

Cons:

Fake photos on site wast bugs

2025-03-06 • via Nuitee
B
Balal • young couple • in
3
Poor
2025-02-19 • via Nuitee
M
Mohammadshahejad • solo traveller • in
5
Passable
Pros:

Nor more like

Cons:

Manything

2025-02-18 • via Nuitee
A
Arijit • solo traveller • in
1
Bad
2025-02-09 • via Nuitee
R
Ryo • solo traveller • jp
2
Far from comfortable accommodation
Pros:

The day was bright and pleasant.

Cons:

The rooms are not clean and there are a lot of mosquitoes.
I had a lot of trouble with bedbugs. I couldn't sleep at night and I was just tired.The ceiling fan is broken and very noisy. Very unpleasant.

2025-02-04 • via Nuitee
D
Dhanesh • solo traveller • ae
2
Very poor
Cons:

I BOOKED ONE MONTH EGO THROUGH BOOKING.COM THIS ROOM. THEN WHEN I WENT THERE THEY TOLD ME THERE IS NO ROOM BOOKED IN MY NAME. BEFORE THAT 2 TIMES I CALLED THEM REGARDING MY BOOKING AND I ASKED THEY IS MY BOOKING IS CONFIRMED OR NOT, THEN THEY SAID IF IT IS SHOWING THERE IT IS CONFIRMED THEN IT IS OK. I BELIEVE THEM. THEN THEY TOLD ME THAT NOW ONLY A/C ROOM ONLY AVAILABLE. ACTUALLY I DONT WANT A/C ROOM. THEN I PAID EXTRA MONEY AND IT WAS 2 DAYS OF BOOKING, THEN I REDUCED TO ONE DAY. ROOM WAS NOT CLEAN. I FOUND SOME BED BUGS THERE. BATHROOM ALSO NOT CLEANED WELL. I DONT RECOMMEND TO ANY ONE. IT WAS MY POOR EXPERIENCE.

2025-01-27 • via Nuitee
A
Ashraff • with friends • lk
1
Bad
Cons:

I had a very disappointing experience. The hotel was not clean, and basic hygiene standards were clearly ignored. The staff were extremely rude and unhelpful, making the stay even more unpleasant. On top of that, they refused to honor the online payment option, forcing me to pay in cash, and I was overcharged compared to my original booking. This lack of professionalism and transparency is unacceptable. I would not recommend this hotel to anyone.

2025-01-27 • via Nuitee
S
Sukhija • young couple • in
7
Good
2025-01-27 • via Nuitee
M
Machhindra • group • in
1
Bad
2025-01-23 • via Nuitee
G
Gowthaman • with friends • in
1
Poor hotel
Pros:

I don't like the stay, worst experience.

Cons:

The hotel is very bad, not clean, not spacious, unsafe environment, improper electric wiring, no proper response from staff, rude behaviour from staff.

2025-01-23 • via Nuitee
C
Chavan • young couple • in
1
Bad
Pros:

Nothing to like

Cons:

Hotel Staff is very rude and water problem is also there

2025-01-20 • via Nuitee
B
Balasubramanian • group • in
1
Very worst stay ever in life
Pros:

Very worst stay ever in my life , Staffs were very rude . Our booking was canceled which we did through booking.com and they gave a very worst room for 6 members , if we ask about it they were saying to cancel the booking and escalate to whomever you want ..originally we booked 2 triple ac , it was canceled . For 4 hours extra stay they asked full day amount and we have paid for it .. we will never ever come this hotel again and never refer to anyone .

Cons:

Staff worst rude behavior

2025-01-19 • via Nuitee
A
Abbas • young couple • tz
2
Very poor
Pros:

Nothing did i like after booking we came to hotel they had given my room to ather , i waited 6 hours outside than he gave us the room . A.C. but so many small cockroches in the room and some like warms in bathroom. I wanted to stay for 5 days but ran away in 2 hard days.

2025-01-15 • via Nuitee
M
Modi • family with young children • in
1
Bad
2025-01-14 • via Nuitee
B
Brij • family with young children • in
2
I don't want
Pros:

Poor

Cons:

Facility

2025-01-09 • via Nuitee
R
Radheshyam • family with young children • in
1
Very Bad hotel and Bad staff so rude and don't know how to talk to customer
Pros:

When I reached CST and called them they said I dont have any booking with them and they did not gave me any room. very bad exprience.

Cons:

Nothing

2024-12-29 • via Nuitee
R
Ramachandran • solo traveller • in
1
Bad
Pros:

Nothing

Cons:

Worst experience.. bed full of bedbugs.... 😤😡🥵. If you want to don't sleep you may go...

2024-12-07 • via Nuitee
M
Maruti • review category business travellers • in
1
Bad
Pros:

Third class hotel and persons their, I booked room 1 month prior but when I visited for chekin on my booked date, Hotel persons are saying room not available what you have booked 😕.
And using rubbish language, saying we have the power to cancel the booking and we will charge on your card also..
And now they have charged my card without giving me booked room, and I have not stayed there still they are charged.

Cons:

Third class hotel and persons their, I booked room 1 month prior but when I visited for chekin on my booked date, Hotel persons are saying room not available what you have booked 😕.
And using rubbish language, saying we have the power to cancel the booking and we will charge on your card also..
And now they have charged my card without giving me booked room, and I have not stayed there still they are charged

2024-11-05 • via Nuitee