Ginger Mumbai Airport

Hotels
Ginger Hotels
9 (241 reviews)
Western Express Hwy Terminal 1, Plot no 10,11, Mumbai, MH, 400099 , Mumbai , IN

Facilities

Meeting rooms
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Meeting rooms
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor customer service
Rude staff behavior

Categories

Cleanliness
8.5
Clean and well-maintained rooms, but some inconsistencies in service led to complaints.
Service
7.5
Negative feedback on staff behavior significantly impacted the rating. Rude interactions noted.
Location
9.5
Ideal location in Mumbai, well-connected to attractions and the airport.
Room Quality
9.5
Rooms are clean, adequately sized for a budget hotel, and well-maintained.
Amenities
9
Amenities are standard and meet expectations for a 3-star hotel.
Value for Money
9
Economical stay relative to location and facilities offered.
Food and Beverage
9.5
Breakfast and dining service received positive mentions from guests.
Overall Experience
9.5
Most guests had a great stay, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:43

Property Description

Dining Options - Indulge in culinary delights at the restaurant, QMIN, or enjoy a casual coffee at the cafe, and unwind with a drink at the bar/lounge.

Convenient Amenities - Benefit from services like a business center, 24-hour front desk, and luggage storage. Enjoy the ease of a roundtrip airport shuttle and free self-parking.

Comfortable Stay - Relax in one of the 371 uniquely furnished guestrooms with modern amenities. Stay connected with complimentary Wi-Fi, watch your favorite shows on LED televisions, and rejuvenate in the private bathroom with premium toiletries.

With a prime location in Mumbai, Ginger Mumbai Airport offers easy access to major attractions like Juhu Beach and the U.S. Consulate General. Book now for a memorable stay!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 241 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9.5
Room Quality: 9.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.5
V
vikasb328 Family
10
Excellent experience
Pros:

Good hotel and great location with excellent hospitality. Economical and value for money in Mumbai at prime location well connected to major attractions

2025-12-28 via Tripadvisor
F
FrequentFlier706270 Solo travel Pune District, Maharashtra
10
Excellent experience with over the top customer service
Pros:

It was a very good experience to stay in Ginger Hotel Mumbai near Airport.i will recommend my family n friends to stay im Ginger Mumbai

2025-12-28 via Tripadvisor
S
Scenic33205868573 Family
2
Extremely Poor Service, Rude Staff & Shocking Behavior & Very Disappointing Stay
Pros:

I had a very bad experience at Ginger Vile Parle, Mumbai, mainly due to the unprofessional and unacceptable behavior of the staff during checkout.

While reminding me about the checkout time, Ms. Rushita was extremely rude. Instead of politely informing me, she threatened that if I did not check out within 15 minutes, I would be charged double the overstay amount. Her tone and manner were highly disrespectful and showed no basic customer-handling skills.

Since I do not remember staff names easily, I informed them that I was taking a photo for reference purposes only. At that moment, the situation escalated unnecessarily. Floor supervisor Ms. Vartika suddenly came towards me and held my hands, which was completely inappropriate and shocking. This made me extremely uncomfortable.

When I asked Ms. Rushita to call her manager, she did not do so. Instead, Ms. Vartika intervened and later only offered a verbal apology, stating that Ms. Rushita needs training. This makes me question why such staff who lack basic professionalism and customer etiquette are allowed to handle guests at all.

I have stayed at many hotels, including Ginger properties, but this was by far one of the worst experiences I have had. Guests deserve respect, polite communication, and personal space none of which were provided here.

Very disappointing experience. I will seriously reconsider staying at this property again.

2025-12-23 via Tripadvisor
E
Excursion00462997888 Business Mumbai, Maharashtra
10
Value for the money
Pros:

Professional staff. Decent location and rooms, though but small in size. For the size of rooms it should not cost more than 5,000/- INR per night per couple inclusive of BF and taxes.

2025-12-23 via Tripadvisor
H
Hinadhanak Family
10
Review on Ginger Airport mumbai hotel
Pros:

Thank you for all the hospitality and service given especially at qumin restaurant all wer very courteous and gentle....thank you

2025-12-22 via Tripadvisor
O
OnAir37773737392 Business
10
Our best stay in mumbai.
Pros:

Stay in ginger mumbai hotel , it's was an pleasant stay . Every thing was upto mark . Good room service, hotel is nice ,and clean. Well maintained rooms , clean room , washroom was clean , breakfast was good , i love paratha which was serviced by Ms chef sneha , room was clean by Ms pranali , she was excellent in her job .
Well organised room refresh with all linen and amenities, as per the standard . Mr saqlain , Ms samiksha and Mr govind was too good to look after my stay. Excellent stay.
Highly recommend ur hotel .
Best regards.
Chaudhari,Apala.
Room no 242.
Thanks ginger team., nd to saqlain God bless you.

2025-12-17 via Tripadvisor
A
Anisharma565 Business New Delhi, National Capital Territory of Delhi
10
Absolutely stunning Property!
Pros:

Spent 4 nights here & literally has to be THE BEST Ginger property across India. Has to be! The lobby feels so warming really doesn't give you the feel of a 'budget' brand at all. Given it was Christmas time it was a lot more vibeful.

The rooms are excellent, the size is adequate & you can't expect anything bigger with a 3-star brand. It's so clean, it's well maintained. The service is quick & super good despite such crowd.

The rooms have EVERYTHING you need like Everything. Totally equipped.

I'm definitely staying here next time too. Wow property! Location, well a walk from the airport to be honest.

2025-12-15 via Tripadvisor
E
Escape29785416298 Business
10
Best housekeeping service.
Pros:

I recently stayed in ginger mumbai hotel , it's was an pleasant stay ,overall room experience is super. Breakfast was tooo good , I like dosa , paratha too much which was made by chef sneha , even thanks to floor supervisor mr saqlain , ms samiksha , mr prabhakar he took care of my room , room was clean and tidy and well maintained, washroom was clean , all amenities were placed accordingly to my room , lovely service, nice hotel , good atmosphere, best housekeeping service.
I I'll come back ,
God bless u saqlain , prabhakar, sneha ,
Highly recommend your hotel;.

2025-12-13 via Tripadvisor
S
sabrinar708 Family Mauritius
10
Appreciation to Sameer and Pratima
Pros:

Thank you so much Ginger Airport for our wonderful stay with you.
My special thanks go to Sameer (Deputy Housekeeper) who was so professional and tool good care to ensure that we are comfortable. The room was clean and well organized.
Thank you also to Pratima FO who was equally kind and professional

2025-12-09 via Tripadvisor
I
Inspire65956740519 Business
10
Hospitality is amazing.
Pros:

Regards breakfast Tuesday morning I love black coffee it was an amazing. Really love the breakfast, even want to thanks lavaneya , chef sneha , there were good .
Room was clean and tidy. Very comfortable bed , washroom was clean , hygiene hotel , good location, Ms roshmi , Ms moii , Ms samaiksha this three lady were excellent in room service,
Special thanks to saqlain he is the stunning star ⭐ of ur hotel , he attending guest so well , excited to help guest , he help me to connect my wifi , even for my luggage , he was so polity and humble, he is assest to ur hotel.
Highly recommend ur hotel .

2025-12-02 via Tripadvisor
T
Tuheenapatro Business
10
Good stay
Pros:

Good rooms with great housekeeping services and good spread at both the breakfast and dinner buffets. Mr. Prashant, Sacklin, Sandesh from Housekeeping were of very good help highly appreciated their services

2025-11-28 via Tripadvisor
N
Navigate16064729935 Couples Mumbai, Maharashtra
10
Great Experience with Ginger Mumbai Airport
Pros:

I had nice stay for four nights. This is my third time I am booking Ginger Mumbai Airport Hotel. Great hospitality, nice food and pleasant stay with excellent location.
Hotel provides great options in breakfast. Chef Sneha ensured we get the food we wanted. My room was cleaned on daily basis by Miss Roshmii from housekeeping, she took care of my room. Sacklin floor supervisor from housekeeping was monitoring my room cleanliness and tidyness on regular basis. Mr Shubham was ensuring my stay is comfortable. Room 561, Abhijit

2025-11-27 via Tripadvisor
M
Maps64377272679 Family
10
Prefect hotel
Pros:

All was.perfect: housekeeping, food, service.
Breakfast was too much food and of good quality, tables and silver all.nice and clean.for.breakfast we had dosa and omelets every morning served by chef Sneha , chef Chanchal and Pradip.
Reception quys were very polite.
Housekeeping did the 👌
The best value for.money transit hotel not gar from the airport. A long layover,early morning departures or.late arrivals., perfect place to sleep 😴 💤
We got milk shake for my daughter from the chef Sneha for breakfast, enjoyed that)
Saqlain - the floor supervisor from the housekeeping was very nice and asked if everything was 👍
The guy from.housekeeping Mr Prashand , Sandesh did his best and cleaned the room perfectly!

Room 635, Elena from 🇷🇺 Russia

2025-11-27 via Tripadvisor
N
Nomad22624546340 Business
10
…Excellent service Liked the upkeep and cleanliness of the rooms and hotel. Housekeeping. Onil are very helpful…………..
Pros:

Liked the upkeep and cleanliness of the rooms and hotel.
Housekeeping onil are very helpful………………………………………………………….

2025-11-26 via Tripadvisor
D
Discover10605317932 Family
10
Friendly Stay with Wonderful Service
Pros:

I stayed at Ginger Airport Mumbai with my family of four, including two kids, and we had a great experience. The room was clean and comfortable, the services were prompt, and the breakfast was excellent.

Special thanks to Onil, Sacklin, Shubham, and Samiksha for their friendly and helpful support. They made our stay pleasant and hassle free.

Overall, a comfortable and well-managed place highly recommended for families.

2025-11-26 via Tripadvisor
I
Inspire38124751685 Business
8
Hospitality is best .
Pros:

I had recently stayed in ginger mumbai airport hotel. It was an pleasant stay , i m staying in room no 131 , overall room service is good , my room was clean by prabhakar , saqlain , shubham ,and shandesh it was an nice to meet u all very well maintained rooms and rooms were spotless and well organised.. even like to thanks chef sneha for lovely breakfast it was an amazing , good experience value for money .

2025-11-26 via Tripadvisor
S
sunilssahu Solo travel
10
A day to stay and rejuvenate
Pros:

If you’re transiting through Mumbai’s chaotic Chhatrapati Shivaji Airport and need a proper break, Ginger Mumbai Airport is nothing short of a lifesaver. I stayed here for a 12-hour day layover and it turned what could have been a miserable time into a genuinely rejuvenating experience.
*Location & Accessibility*
Just 5–7 minutes from both Terminal 1 and Terminal 2. No need to step out into Mumbai traffic or pay exorbitant cab fares.
*Room & Comfort*
Booked the Luxe Room and it was surprisingly spacious for an airport hotel. The bed was firm yet comfortable, blackout curtains actually work, and the rain shower was powerful and hot — exactly what tired travelers crave for. Soundproofing is excellent; I barely heard any aircraft noise despite being so close to the runway.
*Cleanliness & Staff*
Spotlessly clean- everything felt fresh. Housekeeping is quick and thorough. The staff (especially at reception and the restaurant) are warm, efficient, and genuinely helpful.
*Food*
The in-house restaurant (Cafe) serves decent Indian and Continental options 24×7. Had a paneer butter masala and garlic naan for lunch that hit the spot. Portion sizes are generous and prices are reasonable for an airport property.
*Other perks*
• Fast, free Wi-Fi (actually fast — was able to stream without issues)
• Small but well-equipped gym if you want to stretch or burn off jet lag
• Very reasonable rates compared to 5-star airport hotels
*Minor nitpick*
The decor is simple and functional (typical Ginger style), so don’t expect luxury aesthetics — but everything works perfectly and that’s what matters.
*Verdict*
Hands down the best value-for-money transit hotel at Mumbai Airport. Whether you have a long layover, early morning departure, or late arrival, this place lets you actually sleep, shower, and recharge properly instead of curling up on airport benches. Will choose it every single time I would want to.
Highly recommended for solo travelers, couples, and even families looking for convenience without burning a hole in the pocket. Thank you, Ginger Mumbai Airport, Karthik, chef Hrishi, Sumit, afif you saved my sanity! 🛬❤️

2025-11-24 via Tripadvisor
G
GrandTour21918594848 Business
10
Very nice stay.
Pros:

It was a nice a experience with Ginger hospitality and a good staff..
Housekeeping is very nice ... would like to thanks kishor , saqlain, sandesh , shubham all were to humble and supportive staff. Clean rooms , neat and tidy bed , comfortable bed , very nice breakfast thanks chef sneha for ur care . Housekeeping is best , must visit to ginger hotel.
Overall an excellent stay..
Thanks saqlain for ur service, sandesh was very helpful, shubham was too good in interaction, nice to meet u all.
Thanks ginger .

2025-11-22 via Tripadvisor
Q
Quest57747836170 Business
10
Best hospitality
Pros:

I had a recent stay at ginger mumbai . It was a pleasant stay . Overall experience is good . Breakfast was good. Room cleaning was excellent . My room was clean by shodhan , Ravi , saqlain , shubham they were too good . Washroom clean . Well maintained room . Spotless room . Thanks to chef sneha, rishikesh for the lovely breakfast .
Highly recommended.

2025-11-22 via Tripadvisor
E
Explorer17857876159 Business
10
Excellent stay
Pros:

Onin was very helpful and prompt. Rooms were neat and clean. Value for money. Location is good near the airport. Overall atmosphere in the hotel is good and lovely.

2025-11-22 via Tripadvisor