Facilities

Front entrance ramp
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Expensive breakfast
Maintenance issues in rooms
Lack of spa services

Categories

Cleanliness
8.6
Guests consistently praised the cleanliness of the hotel.
Service
7.7
Service received mixed reviews, with some guests appreciative and others experiencing delays.
Location
8.3
The hotel's proximity to key landmarks and transportation was well-received.
Room Quality
6.4
Rooms were generally comfortable but faced some maintenance issues as reported by guests.
Amenities
6.6
Mixed reviews regarding amenities, with some guests enjoying the gym and pool while others noted the lack of spa services.
Value for Money
5.7
Guests were divided on the value for money, with opinions ranging from high prices for services to reasonable rates considering the location.
Food and Beverage
7
Breakfast and restaurant services had overall positive feedback, though some guests desired more variety.
Overall Experience
7.5
The majority of guests reported a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:58

Property Description

Convenient Amenities
Enjoy the convenience of concierge services, a common area television, and reception hall at Hotel Galaxy.

Delicious Buffet Breakfasts
Start your day right with daily buffet breakfasts available at a nominal fee from 8:30 AM to 10:00 AM.

Comfortable Accommodation
Relax in one of our 135 air-conditioned rooms, each equipped with an LCD television, free Wi-Fi, and cozy sitting areas.

Make Hotel Galaxy your home during your visit to Surat and explore nearby attractions like Surat Fort and Bharthana National Park. Book now for a memorable stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 8.6
Service: 7.7
Location: 8.3
Room Quality: 6.4
Amenities: 6.6
Value for Money: 5.7
Food and Beverage: 7
Overall Experience: 7.5
H
HUSSAIN
4
Hotel Bad Galaxy
Pros:

It was an unpleasant experience at the hotel. Photos are very deceptive, the actual condition of the hotel is pathetic. The environment around dispels strange and unpleasant smell. Please tell the hotel management to upload real photos

2024-02-06 • via Nuitee