GATEWAY STAR HOTEL

Hotels
5.9 (118 reviews)
Gulab Estate, Near T2 Terminal International Airport, Opp. Union Bank of India, MTNL Road, Sakinaka, Andheri (E) , Mumbai , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Location
Near airport
Cons:
Cleanliness
Unhygienic rooms
Service issues

Categories

Cleanliness
3.56
Multiple reviews highlight unhygienic conditions and lack of cleaning.
Service
7.53
Staff attitude and wait times were mentioned negatively, but some standard service was noted.
Location
9.07
Proximity to the airport is a noted advantage.
Room Quality
4.52
Issues with unclean rooms and not getting reserved accommodations.
Amenities
5.55
No specific amenities noted, but basic expectations were unmet.
Value for Money
5.01
Guests feel the pricing does not match the service quality.
Food and Beverage
5.56
No food or beverage details were provided in reviews.
Overall Experience
6.43
Overall dissatisfaction noted, with a few redeeming aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:20

Property Description

Prime Location

Nestled in the heart of Andheri, GATEWAY STAR HOTEL offers easy access to top attractions like Powai Lake and Indian Institute of Technology, Bombay.

Convenient Amenities

Guests can enjoy complimentary WiFi, room service, and a 24-hour front desk in this non-smoking property.

Nearby Landmarks

Explore iconic sites like Prithvi Theatre and Bombay Exhibition Centre just a short distance away from the hotel.

Experience comfort and convenience at GATEWAY STAR HOTEL - book your stay now!

Important information:

This property is managed by a professional host. This label has no relevance in terms of tax, including VAT and other 'indirect taxes', but is required under EU consumer law. You can find more information about the host here:

Unmarried couples and local ID not allowed.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.9
Based on 118 reviews
Cleanliness: 3.56
Service: 7.53
Location: 9.07
Room Quality: 4.52
Amenities: 5.55
Value for Money: 5.01
Food and Beverage: 5.56
Overall Experience: 6.43
M
MOHAMMADSANAULLA • solo_traveller • in
10
Pros:

Good facilities in the hotel.

2026-04-18 • via Nuitee
D
Dhanraj • solo_traveller • in
3
2026-04-18 • via Nuitee
K
Kuldeep • solo_traveller • in
5
Good according to price and near to airport hence overall average good
Pros:

Good according to price

Cons:

Need more maintenance. Some lights were not working and some structure was broken

2026-04-18 • via Nuitee
M
mansoor • solo_traveller • in
1
Bad hotel
Pros:

Nothing

Cons:

Everything was bad

2026-04-17 • via Nuitee
A
Amar • couple • in
1
2026-04-13 • via Nuitee
M
Milind • solo_traveller • in
3
Pros:

Nothing

Cons:

Everything. The manager Mr.Muhommed was so rude. He asked for extra money at the time of check in.

2026-04-09 • via Nuitee
K
Kelly • solo_traveller • br
7
2026-03-20 • via Nuitee
M
Marco • couple • nl
1
Very bad
Pros:

Nothing.

Cons:

The staff did not know about our booking, they were very loud (midnight) eventhough we asked them to be quiet since we needed to sleep. The room was bad, poor air quality and it felt like breathing in lots if mold. Would NOT recommend. Very overpriced for what you get.

2026-03-18 • via Nuitee
K
karavadra • couple • in
2
2026-03-16 • via Nuitee
E
Eve • solo_traveller • in
8
2026-03-16 • via Nuitee
J
Jibin • solo_traveller • in
5
2026-03-16 • via Nuitee
S
Sai Mani Tarun • couple • in
6
2026-03-15 • via Nuitee
S
Sreenivasulu • couple • in
3
Pros:

Nothing I liked here.

Cons:

The room unhygienic too many insects like Cockoraches and few beetles roaming in the room.
Washroom bukets too ugly.

2026-03-14 • via Nuitee
A
ATHUL • couple • in
5
Pros:

Convenient location near to sakinaka metro station

Cons:

Bedsheets not good

2026-03-11 • via Nuitee
J
Jacob • couple • sc
8
2026-03-10 • via Nuitee
A
Aleksandra • solo_traveller • rs
2
2026-03-09 • via Nuitee
Руслан • family_with_children • ru
5
Pros:

Близость к аэропорту

Cons:

Грязь, персонал, тараканы

2026-03-06 • via Nuitee
M
Munshi • couple • in
3
Pros:

Nothing like that.

Cons:

Nothing like that.

2026-03-05 • via Nuitee
P
patrick • extended_group • fr
8
correct
Pros:

...

Cons:

...

2026-03-04 • via Nuitee
J
Jaspal • couple • gb
3
2026-03-02 • via Nuitee