Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Spacious rooms
Good breakfast
Cons:
Limited parking
WiFi issues

Categories

Cleanliness
8.35
Specific sentiment from text indicating mixed reviews on cleanliness.
Service
9.85
Positive mentions of helpful and efficient staff.
Location
9.35
Good location, walking distance to attractions and restaurants.
Room Quality
9.35
Spacious rooms with good views mentioned positively.
Amenities
9.85
Amenities like good breakfast and parking options.
Value for Money
9.35
Perceived as reasonable given the quality of service and amenities.
Food and Beverage
9.35
Breakfast described positively, variety and quality mentioned.
Overall Experience
9.75
General sentiment is highly positive with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 04:11

Property Description

Luxurious Accommodation
Sera Lake Center Hotel, nestled in Akcaabat, offers a lavish stay just a stone's throw away from key attractions like Atatürk Pavilion and Trabzon Kalesi. Each room is thoughtfully equipped with modern amenities including air conditioning, a flat-screen TV, and even a balcony in some units.

Gourmet Dining and Relaxation
Indulge in a buffet breakfast every morning and savor delectable meals at the on-site restaurant and bar. Unwind in the hammam for a truly rejuvenating experience after a day of exploration in Trabzon.

Convenience and Connectivity
Benefit from the convenience of free WiFi, room service, and airport transfers during your stay. With a 24-hour front desk always at your service, your comfort and satisfaction are our top priorities.

Book your stay at Sera Lake Center Hotel now for an unforgettable experience in Trabzon.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 630 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.75
A
Ayse • couple • de
10
2026-11-05 • via Nuitee
K
Kimeridze • extended_group • ge
9
2026-11-02 • via Nuitee
G
Gökce • solo_traveller • de
6
2026-10-31 • via Nuitee
V
V. • solo_traveller • de
1
There are alternatives
Pros:

The staff are very friendly

Cons:

There was a problem with the internet connection, so a room was booked for the wrong date. I contacted the hotel straight away, but they refused to cancel my booking. I tried to sort it out when I arrived, but I couldn't. It's a shame, as otherwise the hotel is fine and the staff are friendly.

2026-10-26 • via Nuitee
M
Mohammed • couple • sa
10
2026-10-23 • via Nuitee
M
Mohammed • couple • sa
10
2026-10-11 • via Nuitee
Q
Quintanilla • solo_traveller • mx
10
Excelente ubicación, alojamiento, alimentación y condiciones del hotel!
Pros:

El personal excelente! La vista al Mar Negro y la cercanía al aeropuerto de Trabzon y al lugar donde rente un vehículo, me facilitaron mucho mis salidas para conocer la zona. Los alimentos y el área de restaurante de primera!!!Gracias al staff de Sera Lake Center Hotel!

Cons:

La verdad todo estuvo excelente!!!

2026-10-10 • via Nuitee
A
Aziza • couple • sa
8
اقامة جميلة من الممكن تكرارها
Pros:

الفندق جميل ونظيف ومرتب، وتصنيفه أربع نجوم، وموقعه مميز جدًا على البحر الأسود مباشرة، وجميع البلكونات تقريبًا بإطلالة بحرية جميلة. الفندق مكوّن من خمسة أدوار، وحجمه مناسب وهادئ.

Cons:

لا يوجد شطاف في دورة المياه، كما أن مستلزمات الحمام ليست متكاملة مثل فرشاة ومعجون الأسنان وغطاء الشعر وبعض المستلزمات الشخصية الأخرى. كذلك خدمة غسيل وكي الملابس ليست متوفرة دائمًا، لكن هذه النقطة لم تكن مشكلة كبيرة بالنسبة لنا لوجود مغاسل قريبة جدًا كبدائل.

2026-09-18 • via Nuitee
A
AHMED • solo_traveller • ae
10
Pros:

فندق راقي و حوله سوق جميل

Cons:

لا شيء

2026-09-18 • via Nuitee
A
arnaud • family_with_children • be
7
Emplacement et hôtellerie top, restaurant et spa flop
Pros:

Points positifs :
La chambre était propre, spacieuse et très bien équipée. La literie était de très bonne qualité et les rideaux occultants particulièrement efficaces. La climatisation était facile à régler et le téléphone permettait de joindre rapidement la réception. Du café et du thé étaient également mis à disposition. Le petit-déjeuner était globalement satisfaisant.

Cons:

Points négatifs :
Le dîner était assez décevant par rapport aux prix pratiqués. La pizza nous a clairement donné l’impression d’être une pizza industrielle simplement réchauffée, mais vendue au prix d’un plat de restaurant. Les kebabs étaient bons, mais malheureusement assez gras.

L’espace spa est nettement moins séduisant que sur les photos. La piscine était propre et correcte, mais l’espace est petit, fermé et donne une impression d’enfermement. Malgré un appel effectué trente minutes à l’avance pour réserver, ni le sauna ni le hammam n’avaient été mis en marche. Nous avons dû attendre longtemps avant que le sauna chauffe et avons finalement renoncé au hammam, qui n’était toujours pas allumé. C’est particulièrement décevant lorsque l’utilisation des installations est limitée dans le temps.

Enfin, l’employé présent dans l’espace spa semblait davantage occupé par son téléphone que par nos demandes. C’est dommage, car la chambre et la partie hôtelière étaient d’un excellent niveau.

2026-09-16 • via Nuitee
L
Layla • family_with_children • iq
10
2026-09-14 • via Nuitee
M
Mohammed • family_with_children • sa
10
2026-09-13 • via Nuitee
محمد ال مانع • solo_traveller • sa
7
2026-09-12 • via Nuitee
H
H • couple • om
9
2026-09-12 • via Nuitee
W
Waleed • couple • il
10
فهدق جميل ومريح
2026-09-11 • via Nuitee
B
bilgic • couple • be
8
Qualité prix excellent
Pros:

Prix

Cons:

Emplacement

2026-09-09 • via Nuitee
A
alsharif • couple • sa
1
Cons:

الخدمه سيئه

2026-09-06 • via Nuitee
A
Adnan • solo_traveller • sa
9
Pros:

الخدمة والموقع قريب علي البحر والباصات والتكاسي والمحلات

Cons:

الصوت العوازل

2026-09-04 • via Nuitee
K
Karim • family_with_children • iq
4
Good but need some more improvements
Cons:

Pool was closed
Staffs are slow in services

Staffs dont know english

2026-09-01 • via Nuitee
A
Ahmed • couple • ae
10
Staff very helpful and breakfast is very good location is outstanding everyyos super.
Pros:

Room size is big and very comfortable

2026-08-31 • via Nuitee