Treebo Su Casa Grand

Hotels
•
Treebo Hotels
7.2 (71 reviews)
Sowbhagya Apartments , Visakhapatnam , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Courteous Staff
Decent Room Size
Cons:
Cleanliness Issues
Poor Breakfast Quality
Delayed Service on Maintenance

Categories

Cleanliness
5.38
Restroom was not clean at all and bed linen was old.
Service
8.85
Staff were courteous though some issues were not resolved.
Location
8.39
Location is excellent but difficult to locate for check-in.
Room Quality
6.84
Room size was decent, but issues with AC and cleanliness.
Amenities
7.37
Some amenities were functioning, but overall need upgrading.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
5.38
Breakfast was messy and not satisfactory.
Overall Experience
7.55
Reflects average satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:21

Property Description

Convenient Location:
Located near popular attractions like Indira Gandhi Zoological Park and Ramakrishna Beach, Treebo Trend Su Casa Grand offers easy access to key points of interest in Visakhapatnam.

Comfortable Rooms:
Each room at the hotel is equipped with modern amenities such as a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for guests.

Exceptional Service:
With free WiFi, room service, and a 24-hour front desk, guests can expect top-notch service and convenience throughout their stay at Treebo Trend Su Casa Grand.

Experience comfort and convenience at Treebo Trend Su Casa Grand. Book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 17 years old stay for Rs. 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 71 reviews
Cleanliness: 5.38
Service: 8.85
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 5.38
Overall Experience: 7.55
V
Vinod • family_with_children • us
1
Awful. We left for another hotel the same night
Pros:

Nothing!

Cons:

We booked two rooms at the hotel, and unfortunately our experience was unacceptable due to the poor condition of the rooms and the lack of assistance from hotel management. In the first room, the window was broken, allowing mosquitoes to freely enter the room. The air conditioner drain pipe emptied into the bathroom, leaving the bathroom floor constantly wet and creating an unpleasant odor. There were visible stains on the walls and curtains, and mold was present on both the walls and inside the mini refrigerator.

The second room was also in poor condition. There was a hole in the wall, the chairs were heavily stained, mosquitoes were present throughout the room, and the bed sheets appeared brown and discolored rather than clean white.

When we requested different rooms, the hotel offered only one replacement room on a different floor. Unfortunately, that room smelled strongly of cigarette smoke, making it difficult to breathe. We explained that we were traveling as a family and requested two rooms on the same floor so our children could remain close to us, but the hotel refused to accommodate this reasonable request.

The manager's response was extremely disappointing and unprofessional. Rather than addressing our concerns, he became upset that we had pointed out the issues. He told us, "I don't care. I'm already losing money because you booked through Booking.com. Go complain to them." He made no genuine effort to resolve the situation or provide suitable accommodations.

As a result of the unsafe and unsanitary room conditions, combined with the manager's unwillingness to assist us, we had no choice but to leave the hotel. After midnight, we were forced to find alternative accommodations at another hotel, finally leaving the property after 1:00 a.m. This caused significant inconvenience, stress, and additional expense for our family.

We have already filed a formal complaint with Booking.com and request that this matter be investigated.

2026-07-19 • via Nuitee
P
Prasad • solo_traveller • in
1
Pros:

There is nothing to like about,worst experience,night mare.atleast they could have provide washed bed sheet,worst washrooms

Cons:

I didn't like anything, worst experience night mare,

2026-06-29 • via Nuitee
R
Raparthi • solo_traveller • in
10
2026-05-06 • via Nuitee
S
SRINIVAS • family_with_children • in
10
2026-03-28 • via Nuitee
S
sridhar • family_with_children • in
10
Pros:

The property is very nice and had a comfortable stay

Cons:

Neatness

2026-03-18 • via Nuitee
S
Sharma • family_with_children • in
1
Pros:

Location

Cons:

I will never go

2026-02-09 • via Nuitee
S
Sundarapandian • family_with_children • in
5
They need to do a lot to stay in the competitive business
Cons:

The bed linen & towel are all very old. Restroom is not clean at all. The rooms were not cleaned at all during my stay for 3 days.

2026-01-19 • via Nuitee
A
Anand • extended_group • in
2
2026-01-19 • via Nuitee
S
SrinivasaRao • family_with_children • in
7
2026-01-15 • via Nuitee
A
Ashwani • couple • in
1
You should dissociate from such properties
Pros:

Unclean property in unclean area with highly non professional staff

Cons:

Everything

2025-12-14 • via Nuitee
A
Abhilash • family_with_children • in
1
2025-11-11 • via Nuitee
L
Lakra • family_with_children • in
10
Pros:

Hotel is superb and location is also excellent.

Cons:

Nothing

2025-10-30 • via Nuitee
K
Kanna • family_with_children • in
6
2025-09-06 • via Nuitee
O
of India • extended_group • in
4
Location good, staff courteous. Facilities need upgrading
Pros:

Room size decent. No bedbugs was a blessing. Geyser and lights worked ok. Staff courteous but didn't solve the AC and toilet problem

Cons:

AC was making funny sound and not cooling but they didn't change room Or get it rectified. Toilet was stinking badly. They only sprayed freshner and left. Next day we purchased Godrej aer freshner ourselves and kept till our checkout on 28/8 morning. No signboard outside hence very difficult to locate it for checkin

2025-09-03 • via Nuitee
Y
Yeshwanth Gollaprolu • family_with_children • in
8
2025-08-29 • via Nuitee
K
KIRAN • family_with_children • in
1
Pros:

Nothing

Cons:

Stone in breakfast it was messy where they served reception person wS rude

2025-08-24 • via Nuitee
T
Thinesh • solo_traveller • in
9
2025-07-24 • via Nuitee
T
Thinesh • solo_traveller • in
9
2025-07-24 • via Nuitee
T
Thippanaboina • family_with_children • in
9
2025-07-10 • via Nuitee
K
Kumar • young couple • in
8
Very good
2025-06-01 • via Nuitee