Gion Elite Terrace

Hotels
9.3 (1591 reviews)
44-21, Bishamoncho Higashiyama Ward , Kyoto , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Nice amenities
Cons:
Cleanliness issues
Inconsistencies in service quality
Room comfort not ideal

Categories

Cleanliness
8.43
Several cleanliness issues were mentioned, impacting the overall perception of cleanliness.
Service
9.4
Service was generally noted as helpful and friendly, though some reviews indicated variability.
Location
10
The location was highlighted repeatedly as fantastic for exploring Kyoto.
Room Quality
8.44
Mixed reviews about room quality with some comfort issues mentioned.
Amenities
9.39
Amenities like laundry and sauna were appreciated, with minor complaints about coffee quality.
Value for Money
9.92
Despite some downsides, the overall value considering the location and amenities was perceived positively.
Food and Beverage
8.88
Breakfast was well-received, but issues with lobby coffee led to some negative sentiment.
Overall Experience
9.93
Overall experience was positive, highlighted by location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Luxurious Accommodation

Indulge in elegance at Gion Elite Terrace with air-conditioned rooms, modern amenities, and beautiful garden views from select balconies.

Convenient Location

Explore Kyoto with ease as the hotel is situated less than 1 km from Gion Shijo Station, with must-visit attractions like Kiyomizu-dera Temple nearby.

Delightful Dining Options

Start your day with a delicious buffet or continental breakfast, and savor delectable meals at the hotel's own restaurant during your stay.

To experience the epitome of comfort and convenience at Gion Elite Terrace, book your stay now.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1591 reviews
Cleanliness: 8.43
Service: 9.4
Location: 10
Room Quality: 8.44
Amenities: 9.39
Value for Money: 9.92
Food and Beverage: 8.88
Overall Experience: 9.93
S
sue couple au
10
We only were able to stay one night out of an intended week due to family illness but the staff went out of their way to
Pros:

Firstly the accomodation was spotlessly clean, room larger than usual for Japan and with a very polished modern aesthetic with a tatami floor

Cons:

Nothing at all

2026-02-14 via Nuitee
T
tsuneyuki family_with_children jp
10
2026-02-14 via Nuitee
N
Nilda family_with_children de
10
2026-02-10 via Nuitee
E
Erica soledad family_with_children ar
10
Pros:

Excelente la ubicación
La habitación muy cómoda para la familia.
La ducha un 10

2026-02-09 via Nuitee
H
Hong family_with_children au
8
Pros:

Great to have sauna in the room

2026-01-31 via Nuitee
C
China extended_group jp
10
2026-01-31 via Nuitee
H
Hutchins-Read couple au
10
Loved our room, splurged fo a sauna with no regrets
Pros:

Clean, tidy, great staff

2026-01-29 via Nuitee
A
ANNA couple it
10
Would definitely come back
Pros:

Rooms were spacious and bright, complimentary tea and coffee machine by the reception was great as it was so convenient while going out or coming back. Gion is a very beautiful district and bus stop and combini are 3 minutes away. Front desk staff was the most professional and well spoken of our entire trip in Japan.

Cons:

Laundry was free, but as it was only two machine it was quite difficult to be able to find an available one, luckily we were able to manage on our fourth and last night of stay.

2026-01-29 via Nuitee
B
Bonita couple gb
10
Pros:

One of the best hotels we stayed in japan. Rooms were large, the oxygen bath, the coffee machine that serves matcha latte, the bed was comfortable, good location. There was so much attention to detail at this property and staff were always so attentive. Loved every bit.

Cons:

Nothing

2026-01-28 via Nuitee
K
KHALAF couple kw
10
2026-01-27 via Nuitee
H
Hugo solo_traveller es
9
Buen hotel con excelentes habitaciones con buena ubicación.
Pros:

La habitación es enorme, la ducha más grande que he visto. Terraza muy agradable y en general todo perfecto. La ubicación muy buena siendo tranquilo y cerca de todo.

Cons:

Me cobraron 500 Y por la tarjeta que no aparecía. Debe de ser normal pero no me gustó. El restaurante es vegano y no pude desayunar ni comer.

2026-01-26 via Nuitee
優衣 couple jp
10
2026-01-21 via Nuitee
J
Jenny couple us
1
Disappointing. I cannot recommend.
Pros:

The bed was comfortable. The balcony allowed fresh air in.

Cons:

The hotel lacks any of the decorum or amenities I expected from the pictures. The coffee from the machine in the lobby tastes terrible, to the point where we were buying coffee every morning. It got cold when I stayed in Kyoto and did not want to turn the heater/AC on because it smelled so strongly of mold/mildew. That sickly funky smell of wet dog was disgusting. Also the smoking room is right before the elevator entrance so the lobby smelled strongly of cigarette smoke. The laundry room (two washers, one dryer) always had someone else's clothes in it. NOT useful. Toilet siding was broken, toilet paper holder coming off the wall. Stains on the light switches. Lighting was harsh too.

There were hairs (brown, blonde- not my hair color) on the bed and furniture. I didn't trust the cleanliness of the bathroom. Our room had three of everything. It's set up for three, but i booked for two. Three sets of glasses and mugs, but only two tea bags. A detail that seems inconsequential but then I couldn't trust they cleaned the place thoroughly. The set up for room supplies like a toothbrush, etc. are also in the lobby for you to supply your room yourself. So weird. It's on the same console in front of the main lobby entrance with the coffee machine. The coffee machine I had to wait behind other hotel guests, making one coffee at a time. For a brown dirt worst than diner coffee coffee. The coffee machine is next to the water/ice dispenser that was constantly dirty with splashed coffee all over the water dispenser. Another example of no attention to detail. While the reception simultaneously stares you down your back 7 ft across the lobby.

The room was designed with no thought for the user. The balcony window curtains did not have a slit in the middle so opening the door and having to move the curtain over was so annoying. We barely got to enjoy the balcony. Make no mistake, this is the marriot in a small town with a fancy facade.

2026-01-20 via Nuitee
M
masamoto family_with_children jp
10
また、来たい
Pros:

立地、フロントの接客、清潔感

2026-01-19 via Nuitee
A
ALESSANDRO family_with_children it
9
Top
Pros:

Posizione. Staff. Pulizia e dimensioni camera

Cons:

Forse la colazione potrebbe migliorare

2026-01-19 via Nuitee
M
Madison couple us
10
2026-01-19 via Nuitee
R
Ryan solo_traveller gb
8
Wonderful staff who help make the trip memorable
Pros:

The staff were very kowledgeable, very friendly and took the time to help plan my itinerary which was much appreciated. They also helped plan my trip to the next city. Having an in-room sauna was also a good feature.

Cons:

The room was on the ground floor and was far too nosiy in the mornings - no chance of sleeping beyond 07:00.

Also the in-room sauna stopped at 60C which is not hot enough (my hotel in Tokyo is 95C).

2026-01-19 via Nuitee
M
Miranda couple us
10
2026-01-19 via Nuitee
M
Michelle extended_group us
9
2026-01-19 via Nuitee
S
SHOGO solo_traveller jp
9
2026-01-19 via Nuitee