OMO5 Kumamoto by Hoshino Resorts

Hotels
•
OMO
8.7 (1657 reviews)
5-1 Tetorihon-cho, Chuo-ku , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Limited accessibility features

Categories

Cleanliness
8.16
Some reviews noted cleanliness as being acceptable, but there were also mentions of issues like dust in the bathroom vent.
Service
9.13
Several reviews praised the staff for being friendly and attentive.
Location
9.17
Multiple reviews highlight the excellent location, close to shopping and attractions.
Room Quality
8.62
Rooms are generally well designed, though some mentioned issues with space or height for taller guests.
Amenities
8.15
Limited negative feedback on amenities, with some noting cramped conditions in certain areas.
Value for Money
8.61
Many guests felt the hotel provided great value for the price paid.
Food and Beverage
9.16
Breakfast received specific praise, highlighting its quality.
Overall Experience
8.63
Most guests expressed a positive overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Luxurious Amenities:
Experience luxury at its finest at OMO5 Kumamoto by Hoshino Resorts. Indulge in the shared lounge, terrace, and a restaurant and bar, providing the perfect setting to unwind and socialize.

Modern Comforts:
Relish in the modern comforts of this 4-star hotel, boasting a 24-hour front desk and free WiFi throughout the property. Each room is equipped with a kettle, private bathroom with free toiletries, and some even feature a convenient kitchenette.

Prime Location:
Conveniently located just 1.1 km from the iconic Kumamoto Castle, this non-smoking hotel offers easy access to popular attractions like Contemporary Art Museum Kumamoto. With the nearest airport only 14 km away, OMO5 Kumamoto is the ideal choice for your stay in Kumamoto. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 1657 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
C
CHIEN HSING • family_with_children • tw
8
Pros:

地點真的很棒

Cons:

房間的床真的可以高一點，撞到2.3次頭

2026-03-06 • via Nuitee
T
tsai feng • family_with_children • tw
10
2026-03-05 • via Nuitee
R
REI • couple • jp
9
2026-03-05 • via Nuitee
H
HSIN HUI • family_with_children • tw
10
2026-03-03 • via Nuitee
M
mingchieh • family_with_children • tw
10
2026-03-01 • via Nuitee
佐々木 • family_with_children • jp
9
2026-02-28 • via Nuitee
子恬 • family_with_children • tw
10
2026-02-28 • via Nuitee
P
Peihua • extended_group • tw
10
2026-02-27 • via Nuitee
J
Juyi • family_with_children • tw
10
2026-02-27 • via Nuitee
Y
YING TING • extended_group • tw
9
2026-02-27 • via Nuitee
靜文 • couple • tw
8
2026-02-27 • via Nuitee
子恬 • family_with_children • tw
10
2026-02-26 • via Nuitee
英文 • extended_group • jp
5
期待ちょいハズレ
Pros:

スタッフの案内
和太鼓の生演奏
朝食のメニュー

Cons:

トイレのクロスが一部剥がれていた
ロフトベッドのアイディアは良いが頭上が低く過ごし辛い

2026-02-26 • via Nuitee
L
LAI • family_with_children • tw
10
Pros:

表演很精彩，飯店給人渡假很放鬆的氛圍，飯店人員都很親切並即時解決問題，房間非常舒適乾淨，樓下是大沙發床跟榻榻米，小孩玩的很開心，唯一可惜這次沒吃到早餐，下次一定要試試

2026-02-25 • via Nuitee
M
MAKI • family_with_children • jp
10
Pros:

スタッフさんの対応が良かった

Cons:

特にありません

2026-02-24 • via Nuitee
慧亭 • family_with_children • tw
10
2026-02-23 • via Nuitee
W
Wei Lin • family_with_children • tw
9
2026-02-23 • via Nuitee
N
Nobuto • couple • jp
7
ロケーションが良い
Pros:

ロケーション

Cons:

チェックイン時に　「スタッフから予約されていない」と言われて　「いいや　確かに予約して支払い済みです」と返答したところ、不慣れな手つきで　調べておられた様ですが　確認まで　時間が掛かっていました。

2026-02-23 • via Nuitee
全興 • family_with_children • tw
10
Pros:

早餐在三樓(自助式) 晚上有太鼓表演 飯店旁邊剛好是下通商店街(走路1分鐘) 上通也只在旁邊都很近 離熊本城也不遠

Cons:

飯店本身無停車場 要停在指定地的停車場(有3.4個) 路不算大開過去遇到違停的車子完全過不去(違停車輛根本不管你)只能另外在找

2026-02-23 • via Nuitee
H
hsinyi • family_with_children • tw
10
超棒的，去熊本市區的不二選擇
Pros:

這價錢跟交通便利性真的大推推推，櫃檯的服務人員都非常親切，家人需要多留一天，額外訂房本來不能夠使用同一個房間，但很帥氣的櫃檯先生還是很吉利地幫我向主管爭取，所以家人就不用換房的多留宿了一晚，對整體的服務品質非常滿意，下次一定還會再選這一間。
另外很少見日本浴室這麼大，水壓也非常足夠，洗澡是件很舒服的事。

2026-02-14 • via Nuitee