OMO5 Kumamoto by Hoshino Resorts

Hotels
•
OMO
8.7 (1626 reviews)
5-1 Tetorihon-cho, Chuo-ku , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Limited accessibility features

Categories

Cleanliness
8.16
Some reviews noted cleanliness as being acceptable, but there were also mentions of issues like dust in the bathroom vent.
Service
9.13
Several reviews praised the staff for being friendly and attentive.
Location
9.17
Multiple reviews highlight the excellent location, close to shopping and attractions.
Room Quality
8.62
Rooms are generally well designed, though some mentioned issues with space or height for taller guests.
Amenities
8.15
Limited negative feedback on amenities, with some noting cramped conditions in certain areas.
Value for Money
8.61
Many guests felt the hotel provided great value for the price paid.
Food and Beverage
9.16
Breakfast received specific praise, highlighting its quality.
Overall Experience
8.63
Most guests expressed a positive overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Luxurious Amenities:
Experience luxury at its finest at OMO5 Kumamoto by Hoshino Resorts. Indulge in the shared lounge, terrace, and a restaurant and bar, providing the perfect setting to unwind and socialize.

Modern Comforts:
Relish in the modern comforts of this 4-star hotel, boasting a 24-hour front desk and free WiFi throughout the property. Each room is equipped with a kettle, private bathroom with free toiletries, and some even feature a convenient kitchenette.

Prime Location:
Conveniently located just 1.1 km from the iconic Kumamoto Castle, this non-smoking hotel offers easy access to popular attractions like Contemporary Art Museum Kumamoto. With the nearest airport only 14 km away, OMO5 Kumamoto is the ideal choice for your stay in Kumamoto. Book now for an unforgettable experience!

Check-in and check-out hours:
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 1626 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
H
hsinyi • family_with_children • tw
10
超棒的，去熊本市區的不二選擇
Pros:

這價錢跟交通便利性真的大推推推，櫃檯的服務人員都非常親切，家人需要多留一天，額外訂房本來不能夠使用同一個房間，但很帥氣的櫃檯先生還是很吉利地幫我向主管爭取，所以家人就不用換房的多留宿了一晚，對整體的服務品質非常滿意，下次一定還會再選這一間。
另外很少見日本浴室這麼大，水壓也非常足夠，洗澡是件很舒服的事。

2026-02-14 • via Nuitee
C
Cat413 • couple • tw
10
住這到熊本城很近，商店街就在旁邊
Pros:

星野集團就是有一定水準

Cons:

晚上的表演，有一位不太行一直走音 XD

2026-02-14 • via Nuitee
C
Chun Yan • family_with_children • tw
9
位置非常好，入住簡潔便利，便宜實惠。
Pros:

乾淨，方便，便宜

Cons:

沙發床其實不好睡，而且三人房的沙發床是要自己鋪床，稍微麻煩。

2026-02-13 • via Nuitee
H
hinako • family_with_children • jp
8
2026-02-13 • via Nuitee
S
SHINSUKE • family_with_children • jp
8
2026-02-13 • via Nuitee
C
CHEHSU • family_with_children • tw
9
Pros:

Location; friendly reception

2026-02-12 • via Nuitee
C
chien ming • family_with_children • tw
10
Pros:

非常棒的旅館，星野集團出品，品質保證!

Cons:

電視小了一點

2026-02-12 • via Nuitee
V
Vanessa • extended_group • tw
9
2026-02-11 • via Nuitee
か • family_with_children • jp
4
Pros:

スタッフさんの対応はすごく良かったです。
朝食も美味しかったです。

Cons:

大人２人、子ども３人(1人未就学児)での利用でしたが、部屋にある寝具が掛け布団が２枚、パジャマ２枚、バスタオル・フェイスタオルが２組しか準備されていませんでした。年齢も伝えていたので、４人分の準備はあるのかと思いましたが、とても残念でした。
枕やコップは４つあったので、すごく不思議でなりませんでした。

2026-02-11 • via Nuitee
Y
YAMATO • extended_group • jp
10
2026-02-10 • via Nuitee
玉鈴 • family_with_children • tw
10
Pros:

位置便利、飯店舒適

Cons:

無

2026-02-10 • via Nuitee
J
JuiLien • family_with_children • tw
9
Pros:

服務人員對應很用心

2026-02-10 • via Nuitee
C
Chingshu • extended_group • tw
9
2026-02-09 • via Nuitee
Y
Yuehyi • extended_group • tw
9
2026-01-31 • via Nuitee
P
PEI I • extended_group • tw
7
2026-01-29 • via Nuitee
Y
YA HSUAN • extended_group • tw
9
除了房間小一切都很好
2026-01-27 • via Nuitee
Y
YEN HUANG • solo_traveller • tw
10
2026-01-26 • via Nuitee
Y
YUKAK0 • extended_group • jp
7
熊本に行く機会があれば、また利用したいと思いました
Pros:

熊本市内の中心のホテルで、近くに商店街やデパート、コンビニ、ドラッグストア等々あるので便利
お部屋は広めで、トイレ、洗面所、お風呂と別になっているので、バスタブも広めで洗い場が十分にある為、快適でした

Cons:

スタッフは愛想よく感じがいいが、仕事が若干出来ないところが残念だった

2026-01-24 • via Nuitee
孟娟 • family_with_children • tw
10
2026-01-22 • via Nuitee
J
Jin wei • family_with_children • tw
10
2026-01-21 • via Nuitee