OMO5 Kumamoto by Hoshino Resorts

Hotels
•
OMO
8.7 (1692 reviews)
5-1 Tetorihon-cho, Chuo-ku , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Limited accessibility features

Categories

Cleanliness
8.16
Some reviews noted cleanliness as being acceptable, but there were also mentions of issues like dust in the bathroom vent.
Service
9.13
Several reviews praised the staff for being friendly and attentive.
Location
9.17
Multiple reviews highlight the excellent location, close to shopping and attractions.
Room Quality
8.62
Rooms are generally well designed, though some mentioned issues with space or height for taller guests.
Amenities
8.15
Limited negative feedback on amenities, with some noting cramped conditions in certain areas.
Value for Money
8.61
Many guests felt the hotel provided great value for the price paid.
Food and Beverage
9.16
Breakfast received specific praise, highlighting its quality.
Overall Experience
8.63
Most guests expressed a positive overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Luxurious Amenities:
Experience luxury at its finest at OMO5 Kumamoto by Hoshino Resorts. Indulge in the shared lounge, terrace, and a restaurant and bar, providing the perfect setting to unwind and socialize.

Modern Comforts:
Relish in the modern comforts of this 4-star hotel, boasting a 24-hour front desk and free WiFi throughout the property. Each room is equipped with a kettle, private bathroom with free toiletries, and some even feature a convenient kitchenette.

Prime Location:
Conveniently located just 1.1 km from the iconic Kumamoto Castle, this non-smoking hotel offers easy access to popular attractions like Contemporary Art Museum Kumamoto. With the nearest airport only 14 km away, OMO5 Kumamoto is the ideal choice for your stay in Kumamoto. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 1692 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
P
Pierre Luc • couple • ca
9
2026-04-16 • via Nuitee
Y
YingHsien • family_with_children • tw
10
2026-04-15 • via Nuitee
Y
Yu hsi • couple • tw
10
2026-04-13 • via Nuitee
Y
Yuko • couple • jp
8
めちゃ楽しかった❗️
Pros:

清潔でスタッフも明るく感じがよかった。3階テラスからの眺めも良いし食べ物も美味しかった。何より街中にあり、どこへ行くにもアクセスが良いのが一番でした。
初日夜の太鼓のパフォーマンスがとっても素敵でした。
朝食がとても美味しかった。

Cons:

2日目朝、朝食券が見当たらず受付の方にもらってないかもと言ったが、対応がちょっと上から目線な感じがした。その後購入したポシェットの値札を切るのにハサミを貸して欲しいと言った時もただ無言で差し出されただけだった。
熊本クラフトコーラは私の口には合わなかった。翌朝右側に普通のリンゴジュースやオレンジジュースがあるのを発見。レジ前にはそれらの値段は私は見つけられなかった。
部屋内に小さな灯りがいくつかあって間接照明でよかったが、どこがどのくらいスイッチが試してみないとわからないので、説明書などあれば良かった。沸騰ポットの蓋の開け方が分からず使えなかった。

2026-04-13 • via Nuitee
P
Piers • family_with_children • sg
8
Pros:

Great location, nice and helpful staff.

Cons:

The room was a bit small and the bunk beds were a bit difficult for me with a bad back, but I am sure would be fine for most travellers.

2026-04-13 • via Nuitee
H
HUZ WEN • couple • tw
9
地理位置好
Pros:

大廳露台風景很好

Cons:

房間比較沒有放行李的地方

2026-04-12 • via Nuitee
M
Mina • extended_group • jp
6
2026-04-12 • via Nuitee
C
CHUNGWEI • solo_traveller • tw
10
非常適合第一次旅遊的人選擇的飯店
Pros:

飯店的配置、交通便利及鄰近上下通還有接待人員的熱情

Cons:

早餐的位置比較少 用餐人員多的時候
室內會有找不太到位置的情況發生 但還是有戶外座位可以選擇
原則上位置其實是夠的

2026-04-10 • via Nuitee
H
H1RO • family_with_children • jp
9
2026-04-08 • via Nuitee
宜真 • family_with_children • tw
10
2026-04-07 • via Nuitee
S
S • couple • tw
10
員工服務態度很好 每一位偶很專業
Pros:

房間乾淨

Cons:

無

2026-04-06 • via Nuitee
S
Stephanie • couple • ca
9
Great place,
Pros:

Close to shops and public transportation, cleanliness, washer and dryer, free show in the evening (Japanese drums were awesome!), pyjamas, bidet.

Cons:

If the room had a shower cap, iron and and lotion,
I would give it a 10/10.

2026-04-06 • via Nuitee
Y
Yenju • family_with_children • tw
10
Pros:

位置极好，活動也棒，房間隔音好，孩子們睡的很開心。

Cons:

無

2026-04-05 • via Nuitee
J
JU JUNG • family_with_children • tw
10
地點很好～周邊很多好逛的地方
Pros:

晚上的樂器表演

Cons:

沒有

2026-04-05 • via Nuitee
Y
YAU-HSUAN • family_with_children • tw
10
2026-04-04 • via Nuitee
Y
Yuusuke • family_with_children • jp
8
2026-04-04 • via Nuitee
W
WEI HUNG • couple • tw
9
Pros:

住宿地點一百分

2026-04-04 • via Nuitee
Y
Yuka • family_with_children • jp
8
良かった。
Pros:

スタッフの対応が良かった。朝食がとても美味しかった。

Cons:

お風呂の横に脱衣室がなかった。

2026-04-03 • via Nuitee
あや • family_with_children • jp
9
2026-04-02 • via Nuitee
M
MICHI • family_with_children • jp
7
2026-03-31 • via Nuitee